Needed new cap straps for an otherwise perfectly good pair of Burton Cartels. SS20 were the only place I could find in the UK that stocked these as spares. Ordering was simple and well integrated wi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After I'd placed an order online I decided to visit the store to understand if I had purchased the correct snowboard. Received great advice whilst in the store which helped me correct my purchase and... See more
Excellent price, great product, amazing communication & professional business. Would have been nice to be able to track package by courier as opposed to Royal Mail so that I could arrange for package... See more
After finding a broken binding strap on my snowboard two days before a ski holiday, I ordered the part with next day delivery. It was delivered as promised using DPD who give you a 1 hour delivery... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
I ordered some gloves for my girlfriend, but unfortunately I ordered the wrong size. I spoke to a very helpful James on the phone, he offered to send me out a pre-paid mailbag so I could return the incorrect sized gloves free of charge. In my experience, not every online mail-order company does this sort of thing even though it makes a huge difference to the customer. Their website is easy to use, the products come well packaged, and with an imminent snowboard trip, I've been recommending SS20 to all my friends in need of last minute kit.
Great Shop!
Over the past two years I have bought my Board, Bindings, Boots, Bag and Helmet from SS20. They have always been helpful and reliable!
Very happy
Very happy with my experience with SS20 both on the phone and delivery lead times.
Great price and quick
Ordered a bag for a skiing holiday 2 days before I flew, best price I could find and low cost next day delivery, can't recommend more highly !
Very good, would def use them again
Service and delivery excellent, unfortunately boots didn't fit but return and refund service just as good
Great Service
Perfect service, changed delivery method after order and all sorted the next day.
Super fast delivery, great service
Delivery arrived really quickly, item as described and excellent quality.
ThirtyTwo Blahzay Snowboard Pants from SS20
Pants arrived swiftly via Royal Mail. All as expected. Pants size up large and long for a medium but great relaxed fit. Recommended.
The best Snowboard & Skate
The lads at ss20 give you great technical advise and support. Prices are good or matched also. I have been using ss20 for many years for snow boarding gear and will continue to. I always feel happy with everything I have purchased . I feel that if ss20 don't sell it it not worth having.
Best value
Fast, free delivery at an unbeatable price with good communication. Great seller.
Great online shop and awesome customer service.
I have bought several items from SS20 in the past as they have always had both a great range and very good (if not the best) prices too. On this occasion I ordered a Four Star jacket that was being sold at £50 less than a majority of other skate clothing shops (RRP £125) and at least £10 cheaper than the closest price on ebay. I'm happy :)
Great prices...
just wish they had free UK returns if you spend a certain amount
Snowboard and bindings
Was given great advice and goods turned up next day as ordered.
Great people to do business with.
Great price, fast delivery and well packaged. What more could you want.
All good.
Easy order. Nice 10% discount from Snowboard Club UK. Arrived quickly.
Great service
Ss20 is reliable and fast and I'm going to use them again.
Superb. Item arrived next day, at no cost!
Great order experience. Product ordered, confirmation received quickly, product received the next day when I wasn't expecting it for 3-5 days. Would highly recommend for online orders.
Great service!
I found this company very obliging and helpful. When I wanted to return an item they refunded my card very promptly. I would definitely purchase from them again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







