Needed new cap straps for an otherwise perfectly good pair of Burton Cartels. SS20 were the only place I could find in the UK that stocked these as spares. Ordering was simple and well integrated wi... See more
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See what reviewers are saying
After I'd placed an order online I decided to visit the store to understand if I had purchased the correct snowboard. Received great advice whilst in the store which helped me correct my purchase and... See more
Excellent price, great product, amazing communication & professional business. Would have been nice to be able to track package by courier as opposed to Royal Mail so that I could arrange for package... See more
After finding a broken binding strap on my snowboard two days before a ski holiday, I ordered the part with next day delivery. It was delivered as promised using DPD who give you a 1 hour delivery... See more
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Loving the new range
Loving the new range. Really impressed with the use of paper packaging rather than plastic.
Good prices but unreliable!
Almost every time I have ordered from SS20 they have come back telling me a product isn't in stock, despite them being advertised as "in stock". Getting fed up of this, sort it out!
Excellent
I have ordered many things from this company and have never been disappointed. From the point of ordering to the delivery of the item. I can not fault them.
Superb items, great prices & quick delivery!
Highly recommended retailer that I've dealt with on numerous occasions.
Order
Excellent – no reservations, I would recommend this company to anyone.
Quick and simple
My order arrived quicker than expected very very pleased with my purchase.
Chuffed it arrived so quick.
Great service on everything i have ordered.
Great service on everything i have ordered. will use again.
SS20
Have loved and supported SS20 since the small store at the Leamington Spa Boys Club Ramps back in the late 80s...
Product was even better than expected!
Good website, easy to navigate and search. Easy order process. Quick delivery (no tracking, but hey, it was quick). Friendly communications from Greg. All good, will return soon for some bindings.
Great, personal customer service
SS20 bent over backwards to help me with my purchase when I needed to return it. Very prompt and fair responses. Couldn't be happier with the service. Cheers Greg!
Best Skate Shop ever
I ordered a new deck and some fixings etc, ordered online for store collection (free because I'm a cheapskate) the order was in store ready to collect within 2 days, I was well impressed, and as always the staff were real cool and friendly.
SS20 is such a great independent skate shop, with genuinely cool and helpful staff who just want to share the love of skating.
Great service - and surprisingly fast delivery
The deck was exactly as expected - and a sneaky bonus was it arrived next day even though I didn't choose that option.
Very happy with service.
ISLE deck order
Packaging and deck in good condition - arrived on schedule - spot on!
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