Square1tradein Reviews 

2,892
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've used Square 1 Trade In a couple of times in the past few years to dispose of used mobile phones - and both times it was excellent. Easy to use, good price paid, and very quick assessment and paym... See more

Rated 5 out of 5 stars

Having read about some people's experience of trading in old tech, it was a leap into the unknown when I decided to trade in my old Samsung tablet. Square1tradein offered a fair price and sent a post... See more

Rated 5 out of 5 stars

Excellent and quick service. Easy to enter details on their website, got the pack to send the phones within two days - sent by tracked delivery at 2pm, received and processed by 10am next day, payme... See more

Rated 5 out of 5 stars

So I took advantage of an enhanced trade-in offer as part of a John Lewis purchase of a Pixel 7. Sent my phone to these guys (paid for Royal Mail special delivery as an added insurance). Got a notific... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

Sell your mobile phone to our tech recycling specialists. Help the environment – get paid for your old device! Fast payments, free postage when you sell a phone online.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(2,892)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Pixel 7 IMEI Never Accepted

They had an offer for extra money if you trade in a Pixel 7 you bought through John Lewis. Only catch was they had to accept the IMEI which needed 3 working days.

For 7 days my IMEI was rejected and then the offer was removed from the website.

Massive scam, don't trust any additional offers as they'll pull them and claim 'website error'.

19 April 2023
Unprompted review
Rated 5 out of 5 stars

Very good company to deal with

Very good company to deal with, very quick to assess your product and pay the money into your bank, keeps you informed all the way from when they receive your package to when they send your payment.

5 April 2023
Rated 5 out of 5 stars

Exemplary.

The process was simple. I completed the online form, they sent me a postage label. I printed it out and sent my phone in. They received it a day later and I got my money paid in to my bank account the day after that.

5 April 2023
Rated 5 out of 5 stars

Great experience

So I took advantage of an enhanced trade-in offer as part of a John Lewis purchase of a Pixel 7. Sent my phone to these guys (paid for Royal Mail special delivery as an added insurance). Got a notification that the phone was received the following morning and then a few hours later that it had been checked over and my agreed value was on its way to my bank account. Money was in my account the same day. Would definitely use these guys again.

5 April 2023
Rated 5 out of 5 stars

Straightforward and simple

Straightforward and simple. 4 working days from submission to receiving payment, including postage of label to me and the standard return postage. £30 less than Apple trade in but JL were £50 cheaper on new phone, so a win.

2 April 2023

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