I've used Square 1 Trade In a couple of times in the past few years to dispose of used mobile phones - and both times it was excellent. Easy to use, good price paid, and very quick assessment and paym... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Having read about some people's experience of trading in old tech, it was a leap into the unknown when I decided to trade in my old Samsung tablet. Square1tradein offered a fair price and sent a post... See more
Excellent and quick service. Easy to enter details on their website, got the pack to send the phones within two days - sent by tracked delivery at 2pm, received and processed by 10am next day, payme... See more
So I took advantage of an enhanced trade-in offer as part of a John Lewis purchase of a Pixel 7. Sent my phone to these guys (paid for Royal Mail special delivery as an added insurance). Got a notific... See more
Company details
Information provided by various external sources
Sell your mobile phone to our tech recycling specialists. Help the environment – get paid for your old device! Fast payments, free postage when you sell a phone online.
Contact info
The Spire Green Centre 10, CM19 5TR, Harlow, United Kingdom
- square1tradein.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent communication
Excellent communication, Quick sending package out to send device and extremely quick to confirm arrival and pay money into account. Second time of using and would use again.
Company used as recommended by John…
Company used as recommended by John Lewis when purchasing new iphone. Packaging arrived promptly, an email reminder, email to say received and prompt payment. So all in all nothing to fault.
Process was clear and straightforward
Process was clear and straightforward.
Quick response and payment.
Fast and Convenient.
Great price offered fantastic service
Simple to use and payment made same day
Thought website was easy to navigate, a bag with postage was sent out within a few days. Sent phone off to be recycled. They received the phone with in two days and payment was made into my bank same day they received phone.
Very professional and efficient
The process was excellent. The company are extremely efficient. They responded to my initial query very quickly, and then I got prompt updates throughout the process. They explained what was happening, when things would happen, and then they met their deadlines. I'd recommend this company without reservation. Thank you.
Extremely efficient service
Extremely efficient service. The whole process is very smooth and the customer is supported through the stages with useful information.
Great Service
Website is easy to navigate. Gave me a price, sent iMac in post, money was in my account within 2 days. Great service.
A quick and straightforward process
A quick, easy and very satisfactory procedure overall. Payment was made very swiftly. Just one point, simply for clarification: I sent for the return package under the misapprehension that this would include appropriate packaging. However this comprises only a printed label and a post bag; you will still need to find a box and extra protection to ensure your phone arrives securely.
I bought a product from JohnLewis…
I bought a product from JohnLewis that qualified for cashback on my old device. I expected a single button click to claim (along with, maybe, printing a postal label). I really didn't want to create another account that I'll never use again. Some of the text presented, during my claim, was phrased in such a way that I felt that you could opt out of the contract at various stages. I did get my trade in value - so all good in the end ... but difficult/complex process.
Received payment within 5 working days…
Received payment within 5 working days from posting phone.
Quick, easy and painless
The service was easy to use and any queries I had were answered quickly by the customer support team. Received the quoted figure with no quibbles. In short, I'd recommend using this service.
Fast honest and reliable
Not as straight forward as I'd like
Not as straight forward as I'd like, but everything was sorted pretty quick
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








