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Spring Savings Reviews 

1,982
•
TrustScore 4.5 out of 5

4.7

Savings Bank
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Review summary

Created with AI, based on recent reviews

Looking at 1,716 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the account opening process straightforward and quick. The mobile application is highly praised for its user-friendliness, clear interface, and efficient functionality. Reviewers appreciate the competitive interest rates, offering good value for money compared to traditional banks. Deposits and withdrawals are frequently described as fast and easy, with funds appearing instantly or within hours. However, some customers also noted that interest rates were reduced shortly after opening their accounts. A few other people also felt that the app experienced performance issues, such as being slow to load or login, which caused concern.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of opening an account and... See more

Application

Customers consistently note positive experiences with the app, praising its simplicity, ease of use, and... See more

Price

Consumers find price to be positive, with many reviewers praising the competitive and great interest rates... See more

Payment

Users describe positive interactions with payment, highlighting the ease and speed of deposits and... See more

Value for money

Customers had positive experiences with value for money, with many praising the great savings rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So easy to open an account and the App is brilliant. I love opening it just to see Spring the dog 😂. Deposits and withdrawals have been almost instant and you can do both within the app rather than h... See more

Company replied

Rated 5 out of 5 stars

Opened a Special Edition Easy Saver which was easy to set up via App. Also easy to use link to main current account so you can add and withdraw. Decent easy access interest rate (so far) beating 'big... See more

Company replied

Rated 5 out of 5 stars

I normally prefer online to App-based products but Spring offered a good interest rate. My application was accepted quickly and there was no problem with money transfer. The App opens conveniently wi... See more

Company replied

Rated 5 out of 5 stars

I opened a ‘Special Edition Easy Saver’ account via the Spring app. Very clear app and easy to transfer in funds (via your linked current acc) and they appear instantly which is reassuring. Good rate... See more

Company replied

Company details

  1. Savings Bank
  2. Bank

About Spring Savings

Written by the company

Meet Spring, your helpful new savings companion. The app that connects to your bank account to help you make the most of your money.

Safe and secure
We’re part of Paragon Bank, trusted by UK customers with over £16 billion of their savings.

FSCS protected
Your eligible savings are protected up to £120,000 by the Financial Services Compensation Scheme.

24/7 support
Get help in the app or chat to our friendly UK team during opening hours.

Your review may be used for advertising purposes.

You’re in safe hands

Spring accounts are brought to you by Paragon Bank PLC.

Spring accounts are brought to you by Paragon Bank PLC.
Your combined eligible deposits are protected up to £120,000 by the FSCS.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,982)

1,552 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great App…

App is easy to use and great customer service on the phone

25 May 2026
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Reply from Spring Savings

Thanks for sharing your thoughts, we're glad you're enjoying it!

Rated 5 out of 5 stars

New customer to Spring

New customer to Spring, it was quick and easy to set up on the mobile app. Linked account worked quickly money appeared in the account within a minute. Good introduction offer of bonus account, hopefully it remains higher for more than a few months? So far all good.

25 May 2026
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Reply from Spring Savings

Thanks for sharing your thoughts, we're glad you're enjoying it!

Rated 5 out of 5 stars

It was simple

It was simple to set up easy to navigate quick to carry out actions

24 May 2026
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Reply from Spring Savings

Thanks for leaving a review!

Rated 5 out of 5 stars

Delete

Delete this review

17 February 2026
Unprompted review
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Reply from Spring Savings

Hi Amanda, thanks for reaching out. We can't delete reviews from Trustpilot. If you'd like to update or remove it, you can do that directly through your Trustpilot account. We just didn't want you to think we were ignoring your request.

Thanks - Stephanie

Rated 4 out of 5 stars

Great


Great, but slow opening,
day to day

24 May 2026
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Reply from Spring Savings

Thanks for your feedback! We'll make sure to pass your comments onto the right people to review, to help us improve our products and services.

Rated 5 out of 5 stars

I’ve only had the account a few days

I’ve only had the account a few days. So far money transfer very quick both for deposit and withdrawal. Email confirmation gives confidence. Account will do very well if able to keep interest rate competitive.

24 May 2026
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Reply from Spring Savings

We're glad you're enjoying it!

Rated 5 out of 5 stars

A user friendly savings App

I normally prefer online to App-based products but Spring offered a good interest rate. My application was accepted quickly and there was no problem with money transfer. The App opens conveniently with a six digit pin and is clear and precise. Withdrawals use Faster Payments so you have access to your money in a couple of hours. This was a good choice which I am more than happy to recommend.

24 May 2026
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Reply from Spring Savings

Thanks for sharing your thoughts, we're glad you're enjoying it!

Rated 5 out of 5 stars

Honstly so easy to setup

Honstly so easy to setup - very user friendly navigation. The little dog wagging its tail makes you feel calm and encourages you as you go through.
I have now transfered money and that was easy too. The rates are competitive at the moment so good all round.

24 May 2026
Spring Savings logo

Reply from Spring Savings

Thanks for sharing your thoughts, we're glad you're enjoying it!

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