Like always quick and correct delivery. They have a big variety of good products of different brands and most of the time also the best price online. I can recommend buying at sportsfit (SF1526131).
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See what reviewers are saying
Ordered from here a few times. Been great offers, quick delivery good selection of stock. Last order was: SF1526326 Arrived within 3 days to denmark.
top service. I ordered from France and was a little bit worried about not receiving the order on time for vacation. order was processed very swiftly and received on the next days. prices are great... See more
Great shopping experience with SportFits. I really appreciate that they ship across all of Europe and the return process is straightforward and fair. The fact that they compensate return postage with... See more
Company details
Written by the company
Der Shop für Outdoor-Fans, Radfahrer, Skifahrer und Fitness Sportler. Bei SportFits findest Du die schönsten Sport[Out]Fits für die Freizeit oder Deinen Lieblingssport.
Contact info
Ebenäcker 2a, 94121, Salzweg, Germany
- info@sportfits.de
- sportfits.de
4.6
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 month
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Actual shipping times may differ substantially from the published estimates.
Extremely poor customer service and lack of transparency.
I experienced a 19-day delay on a standard order with no proactive communication and incomplete information when I explicitly asked which items were delayed and whether partial cancellation was possible.
Responses were slow and dismissive, and my request for reasonable compensation for the inconvenience was outright refused.
Delays were repeatedly blamed on logistics and holidays rather than acknowledging the service failure.
If you value clear communication, accountability, and responsive support, I would strongly reconsider ordering here.
30 December 2025
Unprompted review
Reply from SportFits
Thank you for sharing your feedback. We’re sorry that the delivery process felt frustrating and unclear from your perspective.
Your order contained several items with different delivery times, which were communicated during the order process and again in our email correspondence. On 10 December, we provided a detailed breakdown of which items were affected and explained the available options, including partial delivery. As no clear request for partial cancellation was given, the order was processed and shipped in full.
All three parcels were successfully delivered on 29 December. After our last message on 30 December, we did not receive any further inquiries or requests from your side.
We understand that delays, especially around the holiday period, can be inconvenient. However, in this case the delivery was completed and handled in line with the communicated timelines. We regret that this did not meet your expectations and appreciate your feedback, which helps us continue improving our communication and service processes.
Kind regards
SportFits Team
Return costs definitely too high
Return costs definitely too high. Pay attention at the return costs based on your country (for Italy they are 20€!!!)
Even the shipping costs are too high
12 January 2026
Unprompted review
Reply from SportFits
Hello,
Thank you for your feedback.
Return shipping costs are a sensitive issue. We have deliberately chosen this model in order to handle returns responsibly while still being able to offer our product range at fair prices. The policy is clearly stated on our website before purchase.
You can find the details here:
https://sportfits.de/ruecksendungen
In addition, after a return, you will receive a €10 voucher for your next order.
If you would like to have your individual case reviewed, please feel free to write to us at info@sportfits.de.
best regards
Your SportFits Team
Smith Transit Helmet
Very nice helmet, very good price. Brand new in the box. Very secure shipping with DPD. Fit's perfectly. First time I ordered at SportFits, but definitely will do it again! Thanks :-) SF1304391
10 January 2026
Unprompted review
All in Time delivered
SF1142897 - recommended - All in Time delivered, good quality.
18 July 2025
Unprompted review
I have great experience with Sportfits. On time delivery, quick refund.
Quick refunding. No issues with delivery.
17 December 2025
Unprompted review
Competitive Prices and fast delivery!
Competitive Prices and fast delivery!
16 December 2025
Unprompted review
Smooth and efficient
Everything was managed automatically including custom duties and very fast international delivery.
12 December 2025
Unprompted review
Ordered a Berghaus Hwalker 2.0 Jacket
I have ordered a Berghaus Hwalker 2.0 Gemini 3IN1 Jacket L on a discounted price on 07.12.2025, with shipping destination to Hungary. Their website clearly states that they are shipping to Hungary has shown available stock from the Jacket in size 'L' that day and it shows this size being available till today.
On 08.12.2025 the order has been confirmed and a DHL shipping number has been provided.
A couple of day after on the 11.08.2025 I suddenly received an email saying my order has been canceled without me requesting the cancellation. I feel extremely dissapointed, as I read positive feedback about the company before my purchase and clearly followed their instructions on their website.
Update - 2025.12.15. - Their Customer Service contacted me, they are trying to dodge my request. However based on their T&C-s with the dispatch of the product the purchase became legally binding, 2§
'Die Auftragsannahme durch uns erfolgt durch eine gesonderte Auftragsbestätigung oder durch Zusendung der Ware.'
Customer Service is not helpful at all.
Update - 2026.01.08 - SportFits tried to request the removal of my review from TrustPilot, instead of reaching out for a discussion. Of course I have provided proof of purchase and email exchange with SportFits.
Absolutely disgusting, I would like to add 0 stars. Order number - SF1253144
11 December 2025
Reply from SportFits
Thank you for your feedback. We’re sorry that this order did not reach you as expected and that the situation caused frustration.
Your order was confirmed and handed over to our shipping partner with tracking information. Unfortunately, the delivery could not be completed and the parcel was returned to us by the carrier. You were informed about this by email. Once the return was processed in our system, it was automatically forwarded to our accounting department for refund processing. At that stage, a re-dispatch under the original order was no longer technically possible.
The full refund was processed via the original payment method within one working day after the return was registered.
We understand that this outcome is disappointing. We regret that this experience did not meet your expectations and appreciate your feedback, which helps us further improve our processes and communication.
Kind regards
SportFits Team
Great service
Ordered Smith 4D mag ski goggles ( order number SF1223060 ) from their site and everything was delivered in time, thanks!
2 December 2025
Unprompted review
Everything was ok and delivered very…
Everything was ok and delivered very fast
6 December 2025
Unprompted review
Quick delivery
Quick delivery, good notifications related to the order
SF1241350
5 December 2025
Unprompted review
Wide product assortment.Impeccable…
Wide product assortment.Impeccable service and delivery.
1 December 2025
Unprompted review
Excellent business to order from
Excellent business to order from. Great prices and great service. Highly recommend.
26 November 2025
Unprompted review
Received the order on time.
1 December 2025
Unprompted review
Fast shipping and good price!
1 December 2025
Unprompted review
Excellent sales prices
Excellent sales prices. The merchandise arrived within a few days to Prague and the items exceeded my expectations. I will definitely order again from SportFits after my first experience. Danke!
21 November 2025
Unprompted review
Highly satisfied
Good price
Fast delivery
Modest and effective communication
19 November 2025
Unprompted review
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