Splendid Spoon Reviews 

164
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious plant-based meals, noting that these healthy options are exceptionally convenient, flavorful, and nutritious for busy days. Reviewers also love the wide variety of available soups and smoothies, as well as the consistently reliable delivery service. However, some reviewers were not happy with occasional delivery and quality issues, such as broken bottles or items not tasting fresh. Some people also noted that consistency between individual containers can vary and that paying for unusable products is quite frustrating.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the flavorful,... See more

Quality

People report positive experiences with quality, highlighting delicious and flavorful meals made with... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages consistently arrive on time... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being severely lactose intolerant-I was looking to find breakfast and lunch alternatives that I didn’t need to worry about having a reaction. The smoothies are my go to, but I also enjoy the noodles... See more

Company replied

Rated 5 out of 5 stars

Absolutely loved Splendid Spoon! I tried the detox package to start out and I loved how my body felt so good, all the time! I had a lot more energy and focus, for work, workouts, and just everyday lif... See more

Company replied

Rated 5 out of 5 stars

Splendid Spoon makes healthy eating both simple and enjoyable. The meals are flavorful, well-portioned, and convenient for busy days. It's a refreshing way to stick to nutritious choice without any ha... See more

Company replied

Rated 5 out of 5 stars

I have been a vegan and a chef for more than 11 years, I have tried more than 7 brands with delivery service, and Splendidspoon is the only one that meets all my needs. The variety is great, the flavo... See more

Company replied


Company details

  1. Meal Delivery

Written by the company

Busy can be healthy. Splendid Spoon delivers ready-to-eat, nutrient-dense, plant-based smoothies and soup nationwide. Only the freshest vegan, gluten-free, GMO-free, and soy-free ingredients.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

164 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(164)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality and Consistency always!

I’ve been ordering from splendid spoon for at least six years. I’m a busy working Mom and I love knowing I have healthy and delicious meals, soups and smoothies at my fingertips!

22 January 2025
Unprompted review
Splendid Spoon logo

Reply from Splendid Spoon

Hey there — six years! We’re so grateful for your support. 💛 Love hearing that our meals help keep things easy and delicious for your busy days. Thank you!

Rated 5 out of 5 stars

Love Their Smoothies!

I am a fan of their smoothies, and that's all I buy from them. They sell a coffee frappe smoothie that's so delicious that I have 1/2 of one every day with water and ice. It's a treat! I buy other smoothies from them to use as a liquid in my own breakfast smoothies.

22 January 2025
Unprompted review
Splendid Spoon logo

Reply from Splendid Spoon

Hey there — love hearing you’re a fan of our smoothies. Thanks so much!

Rated 4 out of 5 stars

Quick, wholesome, and delicious plant-based meal service

Quick and easy way to add more fruits and vegetables to your diet. I typically drink a smoothie before work and then take a soup or noodle dish for lunch. Most of the meals are delicious and filling. The smoothies are my favorite. I love that they all incorporate wholesome plant-based ingredients. The major downside is the cost. I also wish they would bring back the option to rate and track your favorite dishes on the website. Customer service has been reasonable and good about refunding when food has been missing or spoiled.

12 January 2025
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Reply from Splendid Spoon

Hey there — so glad you’re loving the smoothies and plant-based goodness! Appreciate you sharing your thoughts — we loved the rating and favorites too but had to forgo this feature when we switched our web platform. We will certainly keep your feedback in mind as we strive to improve.

Rated 4 out of 5 stars

Delicious convenience

The shakes are delicious and they arrive on a convenient schedule. The only downside is the packaging does not always keep them frozen.

6 January 2025
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Reply from Splendid Spoon

Thank you so much! We appreciate the feedback on the packaging -- if you have further details please do feel free to share them with us at hello@splendidspoon.com. We'd love to hear more to see if we can improve.

Rated 3 out of 5 stars

Not following instructions to change order.

You did not honor my order to change to every other week orders. This is very important, as I trusted the company to follow my instructions.

11 January 2025
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Reply from Splendid Spoon

Hey there — we’re really sorry we didn’t get your order change sorted as requested. We know how important that is, and we want to make things right. Please email us at hello@splendidspoon.com with the subject TRUSTPILOT, and our founder will jump on it. Thanks for your patience!

Rated 1 out of 5 stars

Delivery + Customer Service

Was told my box would be delivered on a certain date and not only was it not delivered, but never even shipped. Reached out to customer service by email (because they don't accept phone calls) and now I have no idea when i'll get it.

17 January 2025
Unprompted review
Splendid Spoon logo

Reply from Splendid Spoon

Hey, Alana! We’re so sorry for the mix-up with your delivery, and it also sounds like you may not have received a response. Please email us at hello@splendidspoon.com and we'll do what we can to make this right.

Rated 5 out of 5 stars

I just loved the whole idea of a 5 day…

I just loved the whole idea of a 5 day program!
I wanted to purchase again ! I would like to see more programs like that. Everything was really good and I felt like a queen! Thank you so much for providing such wonderful ideas!!!!

Ruth Franzoni

8 January 2025
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Reply from Splendid Spoon

Hey Ruth — we’re so thrilled you loved the 5-day program! Feeling like a queen is exactly the vibe we’re going for. 👑 Thanks for the love!

Rated 1 out of 5 stars

Screwed up orders and lousy customer…

Screwed up orders and lousy customer service. They have no phone number, so I have sent many emails that have not resulted in any resolution. Some weeks I receive no delivery. Other weeks I will get two deliveries. Because of expiration dates, I cannot save the smoothies ordered. There have been other problems with deliveries as well. All I get are emails promising to fix things signed “plant based love.” Nice words, but the screw ups continue.

10 January 2025
Unprompted review
Splendid Spoon logo

Reply from Splendid Spoon

Hey there — yikes, this sounds like a rough experience, and we’re truly sorry for all the trouble. We definitely want to make this right. Please email us at hello@splendidspoon.com with the subject TRUSTPILOT, and our founder will personally handle it.

Rated 5 out of 5 stars

I love Splendid Spoon

I love Splendid Spoon! Food quality and taste is consistent and delivery is very reliable. Great way to ensure I have something healthy to eat always on hand, which is great when I'm always trying to figure out lunch.

28 December 2024
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Reply from Splendid Spoon

Thank you so much for the love! We are thrilled to keep you nourished.

Rated 5 out of 5 stars

Delicious and healthy plant based meals…

Delicious and healthy plant based meals delivered to your doorstep! What more could one ask for? Ordering is simple and I love the ease of adjusting my delivery schedule. Website is very easy to navigate! Food is delicious and reheats well. Love the higher protein options recently added! Highly recommend to anyone looking for healthy plant based food packed with flavor!

9 December 2024
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Reply from Splendid Spoon

Thank you!

Rated 5 out of 5 stars

I have been ordering splendid spoon for…

I have been ordering splendid spoon for almost 5 years. The taste of everything is exceptional, the variety is endless. I eat these for breakfast, I take them to the office. I appreciate the quality and nourishing healthy benefits. Thank you. I am a customer for life

9 December 2024
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Reply from Splendid Spoon

We are so grateful for your loyalty - thank you!

Rated 5 out of 5 stars

Whether you’re vegan or just looking to…

Whether you’re vegan or just looking to make healthier choices, Splendid Spoon is a great option. I find the food very good. The soups are delicious. If you like more salt, you can always add. The frozen foods are great too. I like the smoothies but sometimes i add Splendid for more sweetness.
I have had no issues with service. Deliveries are on time. Highly recommend.

7 December 2024
Unprompted review
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Reply from Splendid Spoon

Grateful for the support :)

Rated 5 out of 5 stars

Been using them for years started out…

Been using them for years started out just getting the smoothies, but now I mostly get the soups. I find it extremely helpful as a really busy person who has to eat vegan for health reasons now.

22 November 2024
Unprompted review
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Reply from Splendid Spoon

Busy can be healthy - we're super grateful for your support!

Rated 5 out of 5 stars

Best Smoothies

Very happy with Splendid Spoon. Been a customer for three years. Smoothies are very healthy and delicious. Delivery has been reliable. Only two instances where there were problems, but that's because I live in a new housing development. I highly recommend Splendid Spoon.

25 November 2024
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Reply from Splendid Spoon

Thank you!!

Rated 5 out of 5 stars

Great food and everything else

All the dishes I've had have been great! The portions are exactly the right size too. The packaging is really good and your food stays cold all day until you get home to store it. Good plan

20 November 2024
Unprompted review
Splendid Spoon logo

Reply from Splendid Spoon

Thank you!

Rated 5 out of 5 stars

Some real yummy smoothies!

Absolutely love a few of the smoothie flavors and their healthy ingredients. And some of the wellness shots. Haven’t really enjoyed the meals.
Three things I wish: more flavors I love, overall less expensive/more discounts, containers that aren’t plastic.

4 November 2024
Splendid Spoon logo

Reply from Splendid Spoon

Noted! We are grateful for the support and feedback!

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