Hi Tina, Taylor, Vigo: Thank you soo much for your prompt response and handling of my case. I really appreciate that you considered my case despite your policy to make a good faith exception.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I got a full explanation why my money was taken twice. Also I got one month more of my main program, which is nice gesture from Spirio. I am thankful for the prolongation of my new experience. Boże... See more
Company replied
I emailed support to cancel my service. Support (Tina) replied within minutes which was amazing. I wasnt expecting to hear back for a day or two. My account was found and services canceled upon my... See more
Company replied
The support I received was excellent. My issue was handled quickly, kindly, and professionally, and the refund process was explained very clearly. I truly appreciate the help and the great customer se... See more
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Company details
Written by the company
An EdTech platform that seamlessly blends ancient Eastern philosophies with modern technologies — offering courses, rituals, and practices for personal & spiritual growth.
Contact info
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Spirio
Dear Anne,
Thank you for your kind words. We’re delighted to hear that you had such a positive experience with our customer service ☺️
Best regards,
Spirio Team
Customer service very responsive. . .
After immediately contacting customer service to please cancel two payments I made in error, I was promptly told that the cancellation request had been processed and that I would receive a full refund within fourteen business days. I appreciated the supportive non-judgmental response and complimented Spirio on their integrity.
22 April 2026
Reply from Spirio
Dear client,
Thank you for sharing your experience with us. We’re glad we could provide clarity regarding your case 💜
Warm regards,
Spirio Team
Reply from Spirio
Dear client,
We appreciate you taking the time to leave a review about us! We’re so glad we could assist you 😊
Best wishes,
Spirio Team
Beyond my expectations
I've been going through a stressful time and didn't realize there was auto-renewal. The customer service team responded promptly to my request. They were so empathic, incredibly generous and kind at a time when I most needed it.
19 April 2026
Reply from Spirio
Dear Nellie,
Thank you for sharing your experience with our support team 🙏 We’re thrilled that we could assist you so quickly.
Kind regards,
Spirio Team
The sincerity and the convincing…
The sincerity and the convincing support given by Tina (support staff). She removed all skepticism I had during my experience with this purchase.
21 April 2026
Reply from Spirio
Dear Eduardo,
We're glad to hear you enjoyed our support service. Your kind feedback motivates us to grow further.
Thank you for enjoying our platform 🧘♂️
Regards,
Spirio Team
I emailed support to cancel my service
I emailed support to cancel my service. Support (Tina) replied within minutes which was amazing. I wasnt expecting to hear back for a day or two. My account was found and services canceled upon my request. I was offered a great retention offer but the timing isn't right for me right now. But because of this great and quick service today, I will definitely consider coming back in the future. I was very impressed.
21 April 2026
Reply from Spirio
Dear Amanda,
We are grateful for the insights you’ve shared regarding your experience! We are sorry to hear that you decided not to use our services at the moment, however, we’re glad that your experience with Spirio was positive.
We wish you all the best and hope to see you back with us in the future 💜
Best regards,
Spirio Team
Reply from Spirio
Dear Tilly,
Thank you for sharing your experience with us! Your kind words help us to become even better.
Best wishes,
Spirio Team
Prompt communication.
21 April 2026
Reply from Spirio
Dear Ressie,
Thank you for taking a moment to share your feedback. This means a lot to us. We’re glad our support team could assist you quickly ☺️
Warm regards,
Spirio Team
Good service. I believe the customer service…
I believe the customer service representative read my response and reacted, kindly, and swiftly to it
21 April 2026
Reply from Spirio
Dear Deborah,
We are thrilled to hear that your issues were handled quickly. Providing fast and timely support is one of our top priorities ☺️
Best regards,
Spirio Team
True understanding!
Having heard a lot about chakras withou solid understanding I now got a picture that builds a foundament for solid understanding - thank you very much!
21 April 2026
Unprompted review
Reply from Spirio
Dear Käufer,
That is so wonderful to hear! We’re glad we could help you move from curiosity to a clear understanding. We look forward to supporting you as you continue to explore and grow 🧘♂️
Best regards,
Spirio Team
Reply from Spirio
Dear Sebastião,
We are grateful for the insights you’ve shared🙏 It's inspiring to hear such kind words.
Sincerely,
Spirio Team
Reply from Spirio
Dear Rebecca,
Thank you for sharing your experience! We’re delighted that our support team was able to make things easier for you ☺️
Best regards,
Spirio Team
Deep and Satisfying.
Sure I've Heard these teachings elsewhere, but spirio brings depth to the teachings, and I understand that consistency is key... I really like the soft smooth music
2 April 2026
Reply from Spirio
Dear Dante,
Thank you for sharing that! We’re so glad the music helps create the right atmosphere for your practice. Happy listening 🎶
Warmly,
Spirio Team
Thank you for trusting me that i never…
Thank you for trusting me that i never signed up for this appreciate how fast of a response you handle this very impressive.
20 April 2026
Reply from Spirio
Dear client,
We really appreciate your feedback and we’re happy we could resolve the case to your satisfaction ☺️
Best regards,
Spirio Team
Your team responded quickly to my…
Your team responded quickly to my request. Now, how do I access the two chi walking program I paid $9.99 to use for 1 month?
20 April 2026
They actually reconsidered their…
They actually reconsidered their standard policies against my particular circumstances. Rare in this day and age! Class act
20 April 2026
Reply from Spirio
Dear Frank,
We are glad to know you had a positive experience with Spirio💜It's inspiring to hear that we could adapt to help you specifically!
Sincerely,
Spirio Team
This one was above and beyond the rest
This one was above and beyond the rest. It helps you a true companion in your journey of transformation with a serene and magival environment it creates.
20 April 2026
Reply from Spirio
Dear Sam,
Thank you so much for these beautiful words. We are deeply touched to hear that Spirio feels like a true companion on your journey of transformation 🧘♂️
Warmly,
Spirio Team
Ella returned my emails very promptly…
Ella returned my emails very promptly and addressed my concerns regarding my subscription effeciently!
20 April 2026
Reply from Spirio
Dear Kathy,
Thank you for sharing your experience with us. We’re glad we could provide clarity regarding your case 💜
Warm regards,
Spirio Team
I really like the app
I really like the app, I wish it cost less. Customer service is fast, efficient & friendly
20 April 2026
Reply from Spirio
Dear Valerie,
Thank you so much for the kind words! We are thrilled to hear that you are enjoying the app and that our support team has been able to help you quickly and efficiently.
We're so glad to have you with us 💜
Best regards,
Spirio Team
You know
You know, when an app is released globally, users are really concerned about any issues related to transactions or legal matters. They'll be quite worried about whether it's a scam or not. It's wonderful that your service completely understands those concerns; you handle them thoroughly, quickly, and with extreme care.If there were an infinite number of points I could add, I would absolutely give them to you; you truly deserve them.
20 April 2026
Reply from Spirio
Hello Vincent,
Thank you so much for your wonderful feedback! We’re truly grateful for your trust and kind words. It’s very important to us that you feel supported and reassured, and we’re happy we could provide that experience for you 💜
Much appreciation,
Spirio Team
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