Speed Track Reviews 

155
TrustScore 4.5 out of 5

4.3

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Rated 2 out of 5 stars

the image was very misleading and the text so small. i paid an extorionate amount of money for cars i could buy from regluar high street shop / supermarket because i thought it was a bundle.

Company replied

Rated 5 out of 5 stars

Little ones favourite Xmas present, what a great idea, he uses his imagination to create tracks for all of his hot wheels cars and has also found golf balls work well too 😬. So much more exciting tha... See more

Rated 5 out of 5 stars

Excellent gift and excellent service!! My nephew loves his Speed Track, it couldn’t be easier to use either. I had an enquiry recently and had to contact customer services. The team could... See more

Rated 5 out of 5 stars

Had a lovely welcome message for our purchase. The track was initially out of stock, but we were notified asap when it came back into stock. Really fast dispatch and delivery with notifications (appr... See more

Company details

  1. Toy and Game Manufacturer
  2. Children's Toys Store
  3. Toy Manufacturer
  4. Toy Store

Written by the company

Speed Track is the two lane toy car race track. Super simple - just use the toy cars you have at home, attach the Speed Track to a window or door, roll it out and away you go. Gravity powered, no batteries or expensive extras needed. Creatively use what you have around the house to make bumps, jumps, tunnels and loops! Use indoors or outdoors and take it with you - play dates, grandparents houses, holidays etc. Speed Track is designed and manufactured on the sunny South Coast near Chichester, UK.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

155 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(155)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

My daughter bought a 6m track for our…

My daughter bought a 6m track for our grandson's birthday in February and it split after only a few uses much to his sadness. She did initially contact customer services but was too preoccupied to follow up. I contacted them on Monday and explained the issues. Lauren was extremely helpful in dealing with it and my daughter has received a replacement track 2 days later which she says feels much better. Superb customer service and I shall be ordering another track very soon to keep round at our house.Thank you! Such a great fun toy..especially for a car mad 4 year old.

17 April 2024
Unprompted review
Rated 5 out of 5 stars

1:64 diecast track

With two young boys the flexibility the track provides means they are having hours of fun 10 days in and they still go play with it.

Its very versatile great product.

8 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer Service

I had reason to contact speed track about a recent purchase.
Their customer service was exceptional and were quick to respond. They were courteous and understanding of my problem and the matter was resolved straightaway.
I wouldn’t hesitate to recommend this company for any customers who are thinking of making a purchase.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Ordered for my sons birthday recently…

Ordered for my sons birthday recently after several friends recommended. Ordered the wrong size accidentally and Speed track were so quick, helpful and friendly in sorting it. Excited to see it in use!

Thanks again

14 April 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

We ordered our initial speed track back in January and the end initially split, I lived with the split it was near the end of the track and didn't affect the use. The kids love the track and its flexibility to create jumps and loop de loops. The track unfortunately split further up, I emailed expecting the usual it was your fault reply however they were so helpful and sent a replacement. You don't get this service from larger companies. Cannot fault Speed track for this.

9 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

The track was delivered within one day of ordering. The item is nicely presented and well package. The dealers were very helpful when I had a question and replied by email immediately.
Very pleased with such good service.

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing and friendly customer service

Amazing and friendly customer service. We had an issue with our initial 6m track and upon emailing and speaking to Lauren, a replacement track arrived within a couple of days to our children's delight. A super small business with a great product. Thank you.

8 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing track & customer service!

I bought my boys a track for Christmas - they LOVE it! Sadly I got the track out this week and part of it had split. I emailed and the friendly team were very apologetic and immediately dispatched a replacement which arrived the next day. I love shopping small, the service is amazing. I’ll continue recommending to anyone that will listen! A fab purchase for kids that love to “whoosh” things :)

2 April 2024
Unprompted review
Rated 5 out of 5 stars

The speed track is a real favourite…

The speed track is a real favourite with my children however we had an issue with our speed track, and had to contact them recently. Lauren was very helpful, didn’t make me feel like I was being unreasonable at all and fixed the problem straight away. I would definitely recommend them.

4 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, Lauren was great at sorting an issue which arose.
My son (4 years old) loves the track which is compatible with his vast array of little cars.
Love that it is a British product too.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant product

Brilliant product! A strong favourite with my young boys and adults a like as they become competitive trying to get the car round the track! Having had other tracks in the past this one is brilliant and actually does what it claims. Having contacted customer service they could not of been more helpful, excellent experience and excellent product!

31 March 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service!

My parents bought my son a Speed Track for Christmas but apparently it turned out to be a duff batch. Contacted customer service with their order info and was sent a brand new track the next day. Fantastic communication, really fast response and lovely people. The quality of the new track is amazing, would highly recommend the product and company.

Hats off for the family business!

22 March 2024
Unprompted review
Rated 5 out of 5 stars

Great toy, daily use and hours of fun!

Excellent service. As others have said I think I got caught in a dodgy batch from Christmas. New track sent and received in record time. Very happy little boy. Loves the track and will happily order from them again :)

26 March 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

I had a defect on a track I bought at Christmas I emailed the customer service and they handled it straight away and ended up sending me a new track out, which arrived so quickly! The customer service is really first class they were so responsive! The product is great too, my boy plays with it so much we have it out most days.

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service : we had a faulty speed track that had split , I contacted speed track customer service and they were so incredibly helpful ! Quick to respond and they sent me out a replacement that arrived the very next day ! A really great experience .

14 March 2024
Unprompted review
Rated 5 out of 5 stars

My son loves the speed track

My son loves the speed track. A few weeks later a few small cracks started appearing they didn’t hesitate to amend the problem in a day and give some top tips to keep the track in good condition! Thank you Lauren for your care!

15 March 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, speedy delivery. An excellent product. Timeless fun can be had with the speed track & we love how handy it is to take round to others houses or on holiday.

12 March 2024
Unprompted review

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