Specs at Home Reviews 

445
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 143 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the fast delivery times, exceptional product quality, and dedicated customer support, making the entire ordering process smooth and reliable. Consumers are particularly happy with finding exact frame replacements easily and saving significant money compared to traditional high street options. Though some customers noted that delivery took a little longer or experienced slight shipment delays, they still received helpful communication from the team regarding their lens choices. Many reviewers consistently recommend this friendly business for anyone seeking affordable replacement lenses, reliable service, and quick solutions to broken glasses.

What people talk about most

Product

Consumers find product to be positive, highlighting the excellent quality and perfect fit of their new... See more

Service

Customers consistently note positive experiences with service, highlighting high levels of professionalism,... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, expressing general satisfaction with fast and... See more

Order

Customers report great satisfaction with the order experience, highlighting easy online ordering and... See more

Price

Users describe positive interactions with price, frequently highlighting affordable and competitive pricing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a fantastic experience with Kashan at Specsathome! I was in a bit of a panic when my glasses broke unexpectedly, but Kashan managed to see me on very short notice. He quickly sorted me out with... See more

Rated 5 out of 5 stars

Kashan from Specs at Home was extremely helpful and efficient with all aspects of our order. We required a specific frame which had be sourced from abroad and Kashan kept us updated throughout and w... See more

Rated 5 out of 5 stars

Reglazed my frames with specs at home. Recieved an outstanding service. Shown all options and price specifications at initial meeting.I chose a great lens, and I was then contacted with a few... See more

Rated 5 out of 5 stars

Kashan did a great job with my varifocal lenses in a Defender frame. Just make sure that you give him an accurate Pupil Distance and Pupil Height with your prescription and he will do the rest. Delig... See more


Company details

  1. Optical Wholesaler

Written by the company

At SpecsatHome, we have a simple mission statement: to provide designer glasses at prices everyone can afford, while offering unparalleled customer service. That’s why you’ll find the latest styles from top designers like Ray-Ban, Jaeger and Police without the high street premium. What’s better, though, is you can take advantage of this season’s on-trend looks at affordable prices, all from the comfort of your own home. Backed by qualified opticians and offering a wide range of prescription lenses, we really are your one-stop online shop for all your eyewear needs. From sunglasses to fashionable day-to-day specs, we’ve got you covered. All this, with free UK delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

445 reviews

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4.9

All reviews

(445)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Specs at Home

Following a recent eye test I was given a prescription for the first time. I found Specs at Home had the frames I wanted at very competitive price. Over a couple of calls Kashan guided me through the process of selecting the lenses for my needs. I'm very happy with my glasses and thoroughly recommend Specs at Home.

14 August 2025
Rated 5 out of 5 stars

Great experience and very patient

Great experience and very patient

Kashan was extremely professional and was able to answer my questions and get the exact lenses i was looking for my glasses. The at home service is also amazing, that means a lot less travel and he has the BEST VALUE / cheapest Reykjavik Eyes frames you will find online - i've been searching for a while and couldn't find them cheaper.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Kashan did a great job with my…

Kashan did a great job with my varifocal lenses in a Defender frame. Just make sure that you give him an accurate Pupil Distance and Pupil Height with your prescription and he will do the rest.
Delighted with the result and much better value than High Street stores.

2 September 2025
Rated 5 out of 5 stars

Very good experience.

At first it seemed there was no response from the shop. But Kashan was later on very cooperative. It takes time to make prescription glasses as you like. I am very happy with the service. The delivery was fast. I am an international customer. And the glasses are fantastic, which is most important. Many thanks.

15 September 2025
Rated 5 out of 5 stars

Reglazed my frames with specs at home

Reglazed my frames with specs at home.

Recieved an outstanding service. Shown all options and price specifications at initial meeting.I chose a great lens, and I was then contacted with a few days to come and collect my frames, which was less than half the time originally quoted.

My glasses are completely updated and the price was much cheaper than other local retailers. Im very happy with my purchase

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, good price and excellent delivery time. What more can I say, oh this is the second frame I have bought due to puppy and clumsiness issues!

1 September 2025
Rated 5 out of 5 stars

First Class Products and Service

Great selection of frames backed by first class service and took the trouble confirming the exact colour needed. Very good price for a quality product. Would use again recommended for all your optical needs.

28 August 2025

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