Specs at Home Reviews 

447
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 143 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the exceptional support received and deeply appreciate the smooth ordering process designed for obtaining replacement frames and upgraded lenses. Buyers often emphasize that products arrive remarkably fast, are securely packaged, and provide substantial financial savings relative to traditional high street retailers. Though some customers experienced minor shipping delays or encountered occasional issues regarding product color availability, the overall feedback stays exceptionally positive. Shoppers consistently appreciate the helpful professional guidance provided throughout the entire purchase journey, ensuring that everything fits properly and meets their specific optical needs.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing immense satisfaction with the quality and fit of... See more

Service

Consumers find service to be positive, highlighting professionalism and reasonable prices. Reviewers... See more

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting fast shipping times and... See more

Order

People report positive experiences with order, highlighting easy online ordering and very fast delivery... See more

Price

Reviewers express high satisfaction and appreciation regarding the pricing, consistently highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a fantastic experience with Kashan at Specsathome! I was in a bit of a panic when my glasses broke unexpectedly, but Kashan managed to see me on very short notice. He quickly sorted me out with... See more

Rated 5 out of 5 stars

Reglazed my frames with specs at home. Recieved an outstanding service. Shown all options and price specifications at initial meeting.I chose a great lens, and I was then contacted with a few... See more

Rated 5 out of 5 stars

Kashan from Specs at Home was extremely helpful and efficient with all aspects of our order. We required a specific frame which had be sourced from abroad and Kashan kept us updated throughout and w... See more

Rated 5 out of 5 stars

Kashan did a great job with my varifocal lenses in a Defender frame. Just make sure that you give him an accurate Pupil Distance and Pupil Height with your prescription and he will do the rest. Delig... See more


Company details

  1. Optical Wholesaler

Written by the company

At SpecsatHome, we have a simple mission statement: to provide designer glasses at prices everyone can afford, while offering unparalleled customer service. That’s why you’ll find the latest styles from top designers like Ray-Ban, Jaeger and Police without the high street premium. What’s better, though, is you can take advantage of this season’s on-trend looks at affordable prices, all from the comfort of your own home. Backed by qualified opticians and offering a wide range of prescription lenses, we really are your one-stop online shop for all your eyewear needs. From sunglasses to fashionable day-to-day specs, we’ve got you covered. All this, with free UK delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

447 reviews

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4.9

All reviews

(447)

141 reviews in the last 12 months

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Rated 5 out of 5 stars

Kashan went above and beyond to deliver…

Kashan went above and beyond to deliver for an elderly person after another NHS procured optician had tried to charge over 5 times the market value for plastic frames. Once the integrity of NHS procurement was in doubt, I contacted Kashan who immediately addressed the matter. He was very professional, courteous, timely and conscientious. 'SpecsatHome' delivered a lovely pair of reading glasses with case to a very grateful elderly person.

I strongly recommend 'SpecsatHome'

Thank you so much for helping us out !

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Broke current frames

Broke my current frames and found specs at home had rthecsame frame. Order process went fine and I have received replacement frames and lenses fitted. Very happy with service...

20 October 2025
Rated 5 out of 5 stars

I award 10 stars

If I could award ten stars, I would do so

Really good bloke...his own small business...

Customer service off the scale

Product appears faultless

Kashan...you deserve to do very well!

13 October 2025
Rated 5 out of 5 stars

Excellent product and service.

Ordered my glasses last weekend and received them today. I couldn’t be happier. Premium frames with excellent upgraded lenses for a fraction of the price of high street opticians. Customer service was excellent. Would definitely order from them again.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

I needed a replacement titanuim frame…

I needed a replacement titanuim frame and no opticians in Swansea could provide it. I found what I needed on your site and it was easy to order. It arrived within the specified time and neatly packed. Even the postage cost was free.

10 October 2025
Rated 5 out of 5 stars

Excellent Service and Quality from SpecsAtHome


⭐️⭐️⭐️⭐️⭐️

I recently purchased a pair of glasses online from SpecsAtHome, and I couldn’t be happier with the experience. From start to finish, the process was smooth, personal, and far more reassuring than buying from a big-name retailer.

The website was easy to navigate, with clear details about frame styles, lens options, and pricing. What really stood out was the personalised touch—after placing my order, I was kept informed at each stage and it felt like I was being looked after by someone who genuinely cared.

The glasses arrived promptly, beautifully packaged, and the quality is outstanding. I’ve had zero issues with fit or comfort, and I like knowing that I supported a local business that values craftsmanship and customer care.

If you’re considering buying glasses online, but want the trust and expertise of a real optician, I highly recommend using SpecsAtHome.

29 September 2025
Rated 5 out of 5 stars

Had a fantastic experience with Kashan…

Had a fantastic experience with Kashan at Specsathome! I was in a bit of a panic when my glasses broke unexpectedly, but Kashan managed to see me on very short notice. He quickly sorted me out with a temporary spare pair, and also offered a repair service for my current glasses, which were still quite new.
Super polite, professional, and clearly knows his stuff. Great setup, efficient service, and it’s so refreshing to deal with someone local who genuinely cares about helping people.
Highly recommend if you're looking for new glasses, repairs, or just a reliable, friendly service. Thanks so much again!

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent seller

Excellent seller, goods dispatched in a timely manner and postage costs very competitive. I have bought from this company several times now and will definitely be going back again. Kashan was extremely helpful and a pleasure to do business with.

26 September 2025
Unprompted review

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