Specs at Home Reviews 

447
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff, outstanding product quality, and remarkably affordable prices that offer substantial savings compared to standard high street retailers. Consumers also appreciate the incredibly fast delivery times, smooth online ordering process, and professional support provided by the team every step of the way. However, some people mentioned that order fulfillment, custom prescription preparation, and delivery can occasionally take a little longer than expected. Despite these minor timing variations, buyers remain thoroughly impressed and consistently eager to recommend the business for all their future optical needs.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing immense satisfaction with the quality and fit of... See more

Service

Consumers find service to be positive, highlighting professionalism and reasonable prices. Reviewers... See more

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting fast shipping times and... See more

Order

People report positive experiences with order, highlighting easy online ordering and very fast delivery... See more

Price

Reviewers express high satisfaction and appreciation regarding the pricing, consistently highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a fantastic experience with Kashan at Specsathome! I was in a bit of a panic when my glasses broke unexpectedly, but Kashan managed to see me on very short notice. He quickly sorted me out with... See more

Rated 5 out of 5 stars

Reglazed my frames with specs at home. Recieved an outstanding service. Shown all options and price specifications at initial meeting.I chose a great lens, and I was then contacted with a few... See more

Rated 5 out of 5 stars

Kashan from Specs at Home was extremely helpful and efficient with all aspects of our order. We required a specific frame which had be sourced from abroad and Kashan kept us updated throughout and w... See more

Rated 5 out of 5 stars

Kashan did a great job with my varifocal lenses in a Defender frame. Just make sure that you give him an accurate Pupil Distance and Pupil Height with your prescription and he will do the rest. Delig... See more


Company details

  1. Optical Wholesaler

Written by the company

At SpecsatHome, we have a simple mission statement: to provide designer glasses at prices everyone can afford, while offering unparalleled customer service. That’s why you’ll find the latest styles from top designers like Ray-Ban, Jaeger and Police without the high street premium. What’s better, though, is you can take advantage of this season’s on-trend looks at affordable prices, all from the comfort of your own home. Backed by qualified opticians and offering a wide range of prescription lenses, we really are your one-stop online shop for all your eyewear needs. From sunglasses to fashionable day-to-day specs, we’ve got you covered. All this, with free UK delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

447 reviews

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4.9

All reviews

(447)

141 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and value for money

Even at age cheapest price on the highstreet, Specs at Home still came in at £50 less. Ordering was easy and delivery very fast, with excellent packaging. I would definately recommend and use agin. Thank you!

10 March 2026
Rated 5 out of 5 stars

Stepper petite frames…

I received some Stepper frames from Specs at Home. I am a petite size so it is difficult for me to find glasses small enough on the high street. The glasses I received were a perfect fit and a very good price being £50 cheaper than in a shop. The frames arrived within days along with a lovely case. Thank you.

3 March 2026
Rated 5 out of 5 stars

Great range. Amazing price!

Had the glasses I was looking for - updated version too. Great price. In perfect condition on arrival and in designers case.
Got exactly what I wanted for a fraction of the price. Thanks!

11 February 2026
Rated 5 out of 5 stars

Purchase of Stepper Frames

Very easy and helpful company to deal with and competitive pricing. The frames arrived as described, packed extremely well in an almost indestructible compartmental box. All in all very pleased.

1 March 2026
Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience. I had a gent called Kashan who was unbelievably helpful throughout each process of the order.
My specs arrived today, are a perfect fit and the vision is that good, i’ve realised that my original pair i bought from a popular opticians may of been wrong. Will be purchasing a second pair from these guys for sure!!

21 February 2026
Rated 4 out of 5 stars

Care of team…

The prices is what drew me to the company. Had a small issue with shipping and contact info. Once i got ahold of the customer service they immediately rectified both situations with speed and care!! And my glasses were mailed. I would definitely recommend the company. Thank you!

20 February 2026
Rated 5 out of 5 stars

Quality frames at good prices.

From ordering to arrival was less than 48 hours. The frames were well packaged. The frames were chosen as like for like.My new lenses were fitted into my old frames. The quality of the new frames allowed the new lenses to fit perfectly in seconds. I received a good saving on the purchase compared to many other suppliers.

29 January 2026
Rated 5 out of 5 stars

The speed of delivery

The speed of delivery, arriving the next day was superb, after a very friendly and helpful chat on the phone. The new glasses look fantastic. Thank you.

17 February 2026
Rated 5 out of 5 stars

They sorted out my order

I ordered the wrong colour. I was able to call them to get the colour swapped.

It was so reassuring that when I found my product, the link on the search engine had it in stock. Other links didn't.

26 January 2026
Rated 5 out of 5 stars

First class service!

Excellent communication, very helpful and friendly staff on the telephone prior to ordering replacement frames. New frames arrived quickly, well packaged with all detailed information about them.
Would thoroughly recommend and will be using again I'm sure.
Thank you all!

13 January 2026

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