Through NO fault of the Company, I had to return a perfectly working watch and accessories due to my inability to properly wear it. I could not ask for a kinder and helpful response to my issues, i... See more
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Spade & Co is a health and fitness brand committed to improving people's lives. Our goal is to empower everyone to live a healthier and more active lifestyle. Our latest product, the Health Smartwatch 3, is designed to help you track your daily activity, heart rate, blood oxygen level, and sleep.
Contact info
5940 S Rainbow Blvd Ste 400 #62665, 89118, Las Vegas, United States
- (725) 900-3426
- hello@spadeandco.com
- spadeandco.com
Replied to 37% of negative reviews
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The watch works and was a good price
The watch works and was a good price. The battery also lasts a good few days.
It holds a charge a full 10 days and is…
It holds a charge a full 10 days and is so easy to change the face, plus love being able to check oxygen levels throughout the day.
From what I've been through I don't…
From what I've been through I don't believe this company is capable of improving. Why? They only give you 30 days warranty on these watches. Even seconds will last 60 days. I believe they are in the business of giving us seconds that didn't come through their manufacturing process properly and charging us top dollar. Mine is 5-6 months old. It is loosing 78percent of the charge every 4 hours,. It was on charger all night. This morning at 9:15 it was 100%. Fourhours later it was down to 22% and now at 5pm its at 17%. This is not a proper functioning watch. I paid top dollar for a piece of their junk and because it operated for 80 days, plus they said (pardon me, "they" is incorrect.....they don't talk to you at all....its AI that comes back to you with a canned speech offering a $15.00 Credit on future purchases. If you want a reliable smartwatch, theLAST PLACE TO GO IS SPADEANDCO. They are dishonest, greedy, don't give a hoot about what they left you with....they got their money and that's all that matters to this despicable play actor. Don't deal with them ever. You will regret it. They are downright liars, so protect yourself.
Excellent communication skills
Prompt responses and requests for clarity when I wasn't precise.
Switch over easy.
Best for the money
Affordability, great battery life, great price, does all the things I need it to. Only downside is the cheap bands it comes with- I hate those plastic things
I really like this smartwatch
I really like this smartwatch. I like the apps on it, like the heart rate, stress, Sp02, and sleep monitoring. I have a variety of disabilities that the watch can monitor. I also like that the watch has a long period of time before it has to be charged again. Also, I love receiving my emails and texts as well as answering the phone on my watch. Just like the old Dck Tracy comic series. However, the weather app needs to be corrected. At times, it shows a large temperature like 217 degrees when it is actually 12 degrees on the watch home page, which is very close to being accurate. Overall, I really enjoy and like the smartwatch.
Love my watch
Love my watch. Stays charged so much better than my more expensive one. Thanks
I am really loving this health watch
I am really loving this health watch. The battery lasts for days (!) and it is comfortable. I bought it for the sleep and heart rate information, but I'm enjoying the other features to. It's not overly complicated yet has plenty of features.
I have Spade & Company smart watch for…
I have Spade & Company smart watch for almost a year. At first, I was very impressed. But, now that I’ve had it for a while, this watch has some major issues. It is hopelessly inaccurate, if you’re using it for sleep data. It will show that you are sleeping, when you’re awake, and that you are awake, when you’re sleeping. And, if you are awake for more than a short time in the middle of the night, it’ll almost always limit your sleep data to either before or after the period you were awake. It’ll often display inaccurate SpO2 data, heart rate, and respiration data during sleep. For instance, the detailed data for SpO2 will be summarized as ranging from 92 to 100%, but if you look at the detailed data, there are no data points that show 92%. I also find it incredibly annoying that, the watch will not record naps as sleep. Their simplistic AI notifications are beyond annoying and are completely useless. This watch has great potential, but I think the major issue involves the firmware programming, which appears to be quite sloppy.
Perfect gift for my husband
Perfect gift for my husband! He loved it, he had another brand that broke and had bought me the same brand before. My doctor approved of it too!
I really love this watch!!!
I really love this watch! I thought it was going to have a bigger face from the pictures I saw online but it didn't, which I liked. I love the band and how after you buckle the band, the rest of it goes through an opening so it doesn't flop or get hung up on things! Very clean looking. It was very easy to set up too! Honestly, it was so easy I don't even remember how I did it! I just downloaded the app and probably hit a button. (I usually have to get my son to help me but I did it all by myself!) Love the color too! I purchased the rose gold. Love it!
Enjoy the watch.
The watch is great. I have two mild complaints/comments. The strap that came with it was tight and I would have appreciated a little longer. No big deal. And I disagree with the step counter, I walk down my stairs (13 steps) and it shows 6 or 0. I'm sure this is just to make me walk more. Overall, I'm happy. Got another strap and walking more. Thanks.
Customer service was excellent and…
Customer service was excellent and timely.
The watch is very inaccurate
The watch is very inaccurate. Pulse rate was 20% lower than actual on several checks, all with the watch being very secure. The step count showed 5289 steps after walking for 60 minutes at 3.5 mph, which manually calculated at 7200 steps. Distance was only 2.7 miles vs actual of 3.44 miles actually walked. I can only imagine the accuracy of sleep is also low. I had to block phone as it dialed the phone while I was in the shower, and the watch face regularly changes in the shower or during activities. You get what you pay for.
I have now owned this watch for 3…
I have now owned this watch for 3 months and what a blessing it has been. From recording my steps and ever present reminder that motion is lotion and life to the body. Heart rate recording, sleep time to temperature updates and the seamless link to my phone has and continues help me with activities of daily living. It is a watch that is extremely affordable and should be on the wrist of everyone.
Well the battery is failing after less…
Well the battery is failing after less than a year and the night time sleep is not correct at times
I love my watch
I love my watch! Love the length of battery time and all the different apps! This watch is a winner!
Great battery life easy to understand…
Great battery life easy to understand the metrics can be connected to phone to receive texts calls… helps with my sleep patterns, only issue I have is the wrist band, not very comfortable in warm weather as it promotes sweaty wrist. Charge a few dollars more for a premium band
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