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Spa Motors (Mid Wales) Limited Reviews 

539
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 132 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the sales team is exceptionally helpful, friendly, highly knowledgeable, and completely pressure-free during showroom visits. Consumers strongly appreciate the clear communication, transparent guidance, and smooth purchasing process right from the initial enquiry to final collection. Some reviewers were not happy with the after-sales support and extended repair times. A few people experienced unexpected mechanical issues shortly after purchase or faced lengthy delays when getting their vehicles fixed. These customers noted that dealing with various post-purchase problems took much longer than expected and caused significant frustration.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and exceptionally professional throughout the vehicle... See more

Service

Customers had positive experiences with service, often highlighting staff who were helpful and professional... See more

Product

Reviewers highlight positive aspects of product, noting an excellent selection of good quality vehicles that... See more

Customer service

People report positive experiences with customer service, consistently praising the helpful, professional,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a stress-free and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently purchased our third vehicle in 18 months from Spa Motors in Hereford for our company fleet. We don't go anywhere else as Simon provides us with such a great service every time! Always... See more

Rated 5 out of 5 stars

I walked into Spa Motors, Llandrindod looking for an automatic only and was greeted warmly by Ryan who was knowledgable, helpful, but also didn’t make me feel pressured to buy - thus making me feel co... See more

Rated 5 out of 5 stars

Simon who dealt with us was not pushy,we were left alone to look around,Simon answered all our questions ,and deciding to buy a Škoda karoq the items we picked up on were addressed.the car was service... See more

Rated 5 out of 5 stars

Recently bought a Vw Tiguan from this company. Faultless service from start to finish. When we collected the car, it was absolutely immaculate. The attention to detail and understanding our budgets... See more


Company details

  1. Car Dealer

Written by the company

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Contact info


4.9

Excellent

TrustScore 5 out of 5

539 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(539)

116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ryan was super helpful and friendly

Ryan was super helpful and friendly, understood what we were looking for and was really knowledgeable. Process was quick and stress free and we left feeling really secure in our new purchase. Wouldn’t hesitate to recommend.

10 July 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi John,
Thank you for your lovey feedback on your experience with Spa. I will be sure to pass this onto Ryan!
Thank you for choosing Spa Motors for your new vehicle purchase.

Rated 5 out of 5 stars

I dealt with Ryan Lawrence

I dealt with Ryan Lawrence, from first meeting him to the hand over was great.
He made the whole transaction very simple and kept me updated every step of the way.
Love the new truck. Cheers Ryan

14 July 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Leon,
Thank you for your kind words. So pleased to hear Ryan took great care of you during your new purchase. Wishing you all the very best in your new truck!
Thank you for choosing Spa Motors

Rated 5 out of 5 stars

Callum Bennett was very helpful and not…

Callum Bennett was very helpful and not pushy although very knowledgeable and efficient

7 July 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Thank you so much for taking to time to leave your lovely feedback for Callum! Thank you for choosing Spa Motors and for your business.

Rated 5 out of 5 stars

My second van from Spa Motors in Brecon

My second van from Spa Motors in Brecon, the sales person Callum very helpful has a lot of patience with a problematic customer such as myself.

18 March 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi John,
Thank you for sharing your experience. It's great to read Callum did a top job.
We really appreciate your repeat business, thank you for choosing Spa Motors once again.

Rated 5 out of 5 stars

The guys have been brilliant through…

The guys have been brilliant through out thanks Callum

6 July 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Robert,
Thank you for your 5 star review! It's great to hear Callum did a great job and thank you for choosing Spa Motors.
Spa Motors

Rated 5 out of 5 stars

Just taken delivery of my RRS,

Just taken delivery of my RRS,
From start to finish Joe has been very helpful and professional with all aspects of the purchase of the vehicle.
I'm very happy with the level of service provided from Spa motor company and would definitely recommend them and purchase again from them.
Thanks again Joe. Rob C.

2 July 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Rob,
Thank you for sharing your experience! So pleased to hear Joe took great care of you. Enjoy your new wheels and thank you for your business
Spa Motors

Rated 5 out of 5 stars

Jo was very helpful 👏 hope to have good…

Jo was very helpful 👏 hope to have good aftersales with spa. Thanks Davies Family

26 June 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Dylan,
Thank you for your kind words and feedback for Joe! Sounds like he did a fab job looking after you and your family.
Take care,
Spa Motors

Rated 5 out of 5 stars

From start to finish dealt with Ryan in…

From start to finish dealt with Ryan in Llandrindod wells buying my disco 5
Sorted everything out very smoothly from start to finish defo would recommend him to anybody
Thank you spa motors and Ryan

23 May 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Barry,
Thank you for your review. It's lovely to hear Ryan took great care of you purchasing your Discovery 5.
Thank you for the feedback and your business!
Spa Motors

Rated 5 out of 5 stars

Friendly

Friendly, professional and happy to help from start to finish. They went that extra mile for us. Thank you 😊

23 June 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Eloise,
Thank you for your kind words! It's great to hear you had a wonderful experience. Thank you for your business.
Spa Motors

Rated 5 out of 5 stars

Very happy with my experience

Very happy with my experience at Spa Motors.
Simon was clear, helpful and patient in talking me through my enquiries, test drive and purchasing process.
A friendly service with no sense of pressure.
Would go there again.

1 June 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Mr Sullivan,
Thank you for your kind review. It's lovely to hear Simon took great care of you. We hope you love your new vehicle. All the very best and thank you for choosing Spa Motors.

Rated 5 out of 5 stars

Fast and efficient service from Callum

Fast and efficient service from Callum. Nothing was too much trouble

15 June 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Jenni,
Thank you for your review! Sounds like Callum did a fab job looking after you.
Thank you for your business.

Rated 5 out of 5 stars

Jack mathews was absolutely perfect

Jack mathews was absolutely perfect ! Couldn’t do enough for you !!!!!

11 June 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Jake,
Thank you for taking the time to leave your lovely comment. I will be sure to pass this onto Jack - so pleased you had a great experience.
Thank you for choosing Spa Motors.

Rated 5 out of 5 stars

We've just purchased a car from Spa…

We've just purchased a car from Spa Motors from Callum. Very professional and efficient service. Happy customers 😀

11 June 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Thank you for your kind feedback. Great to hear Callum took care of you, thank you for your business!

Rated 5 out of 5 stars

Amazing Place

Simon was a very good sales assistant. Helpful, patient, and respectful to the customer. Wouldn’t have bought if it wasn’t for him

10 June 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Morning George,
Thank you for sharing your feedback, sounds like Simon looked after you perfectly! Enjoy your new wheels and thank you for choosing Spa Motors.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish.
One happy customer

Thank you Callum

10 June 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Morning Keene,
Thank you for your kind words. So pleased to hear you had a wonderful experience, thank you for your business.

Rated 5 out of 5 stars

I recently purchased a new car from Spa…

I recently purchased a new car from Spa Motors. I dealt with Joe who was very professional and delivered a seamless deal. Would highly recommend them.

3 June 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Tahneeson,
Thank you for your kind review - we really appreciate you choosing Spa Motors for your new vehicle.
Wishing you many happy miles in your new wheels!

Rated 5 out of 5 stars

GRAHAM HOPKIN

We came to spa Brecon to look at a Defender and meet Joe who was very helpful and pleasant.
We decided to buy the defender which Joe made the whole experience very easy
I would highly recommend spa motors and will definitely go back in the future

5 May 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Graham,
Thank you for your wonderful feedback. So pleased to hear we supported you with your new vehicle - thank you for your business.
All the best, Spa Motors

Rated 5 out of 5 stars

Fantastic service & great customer…

Fantastic service & great customer service
Thank you Joe highly recommended

17 April 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Beth,
Thank you for your review, so pleased to hear you had an amazing experience and were looked after by Joe.
Thank you for choosing Spa Motors.

Rated 5 out of 5 stars

I recently purchased a car from this…

I recently purchased a car from this garage and had a great experience from start to finish. Joe was professional, friendly, and made the whole process smooth and stress-free, including organising the collection perfectly.
Excellent customer service throughout highly recommend :)

22 May 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Mohammed,
Thank you for taking the time to leave your lovely feedback for Spa Motors and Joe. It was our pleasure to help with your new vehicle.
Thank you for your business

Rated 5 out of 5 stars

This is the 2nd vehicle I’ve purchased…

This is the 2nd vehicle I’ve purchased from Spa Motors! Always an easy process with the knowledgeable sales team. I’m very pleased with my new Ranger it was spotless when I collected it. A special thanks to Ryan for making the transition so easy! Excellent communication

18 May 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi John,
Thank you for your wonderful feedback for Ryan. We really appreciate you choosing Spa Motors yet again, and wish you many happy miles in your new Ranger!

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