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Spa Motors (Mid Wales) Limited Reviews 

540
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally helpful and professional staff, noting that the sales team ensures a completely pressure-free environment. Buyers consistently appreciate the clear communication, prompt answers to inquiries, and thorough guidance provided during every single stage of the vehicle purchasing journey. Many people also mention that vehicles are delivered in fantastic condition, well-prepared, and accompanied by a smooth and swift part-exchange process. Some reviewers were not happy with post-purchase issues, mentioning unexpected mechanical concerns and extended timeframes required for vehicle repairs. A few individuals also experienced difficulties with pre-sale interactions or felt that certain vehicle descriptions did not fully match reality.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professional, friendly, and knowledgeable... See more

Service

Customers consistently report satisfaction with the service, highlighting professional and helpful staff... See more

Product

Customers consistently note positive experiences with product selection and quality. Reviewers frequently... See more

Customer service

Reviewers mention positive feedback about customer_service, noting friendly interactions and consistent... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth and stress-free purchasing process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish. I can’t thank Callum Joe and team enough for their professionalism and amazing customer service and keeping me updated on each step of my purchase, I can’t reco... See more

Company replied

Rated 5 out of 5 stars

We have recently purchased our third vehicle in 18 months from Spa Motors in Hereford for our company fleet. We don't go anywhere else as Simon provides us with such a great service every time! Always... See more

Rated 5 out of 5 stars

I walked into Spa Motors, Llandrindod looking for an automatic only and was greeted warmly by Ryan who was knowledgable, helpful, but also didn’t make me feel pressured to buy - thus making me feel co... See more

Rated 5 out of 5 stars

Simon who dealt with us was not pushy,we were left alone to look around,Simon answered all our questions ,and deciding to buy a Škoda karoq the items we picked up on were addressed.the car was service... See more


Company details

  1. Car Dealer

Written by the company

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Contact info


4.9

Excellent

TrustScore 5 out of 5

540 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(540)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would Recommend

I had a seamless experience with Spa Motors, a special thank you to Autumn for sourcing my new vehicle as well as the team for being so fast at getting it prepped!

Definitely would recommend!!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Very smooth and friendly process

Brought my vehicle from the Llandrindod branch. Ryan made the process very smooth and happily arranged for the vehicle to be brought down from Hereford branch, for me to view and test. The whole team have been extremely friendly and nothing was to much. Would definitely recommend.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

We dealt with Simon

We dealt with Simon. He was friendly, knowledgeable and patient. He was helpful and approachable! We would highly recommend Simon at Spa Motors. Thanks again.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Spar motors Hereford

Simon who dealt with us was not pushy,we were left alone to look around,Simon answered all our questions ,and deciding to buy a Škoda karoq the items we picked up on were addressed.the car was serviced and a fresh 12 months mot was done,we would recommend spa motors to buy from.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from Darren

Bought a car which came with a 3 month warranty. Had an issue so called the Service Dept. Darren took my call and offered to drop a courtesy car off when collecting mine. This saved me a 1.5 hour drive each way.

Problem quickly identified & replacement part fitted. On the test drive, another issue was identified that I wasn't even aware of, and again fixed.
Car delivered back to me - cleaned and refuelled.
Darren was fantastic throughout - regular updates, clear explanations and very friendly. Thank you for amazing service.

19 November 2025
Unprompted review
Rated 4 out of 5 stars

Highly recommended

Ryan came to see me no pressure at all just said need any keys ect just let me know, we were left alone and no pushy salesman talk thank god . I eventually purchased a car and Ryan was very patient with me asking loads of questions.I can’t fault my experience and will recommend to others.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

I have bought two vehicles from Spa…

I have bought two vehicles from Spa Motors now. Ryan and the team are always friendly and helpful. Whenever I have had issues, they have sorted them out no questions asked. Honest and reliable local business. 100% recommended.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Super Helpful

Very helpful, no sales pressure from Joe, any questions at the point of sale answered.
Knew details about the vehicle when providing a run through on the collection day.
Would recommend to anyone.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

5* Service from Jack

Great experience with Jack at Spa Motors - very professional and attentive, 5* service would definitely recommend

24 October 2025
Unprompted review

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