Sowood Reviews 

782
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 267 reviews, reviewers overwhelmingly had a great experience with this company. Verified customers frequently praise the exceptional quality of the bamboo boards, highlighting the prompt shipping and remarkably helpful customer service team. People truly love the clever design featuring hidden drawers and useful accessories, making these versatile items truly ideal gifts for family and friends. Some reviewers were not happy with significant delivery delays, noting that their packages unfortunately failed to arrive on time for the holidays or special occasions. A few customers also mentioned unexpected imperfections in the wood finish or minor issues regarding the protective packaging upon their arrival.

What people talk about most

Product

Users describe positive interactions with product, expressing general delight with the excellent quality and... See more

Quality

Customers had positive experiences with quality, expressing great satisfaction with the well-made boards,... See more

Order

Reviewers highlight positive aspects of order experiences, noting that the website is easy to use and that... See more

Service

Consumers find service to be positive, highlighting prompt delivery, great all-round experiences, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased picnic blankets as gifts. The colours are stunning, the blanket is a good size with waterproof base and rolls up neatly. More care could have been taken with the packaging as the boxes the... See more

Rated 5 out of 5 stars

I ordered 2 cheeseboards as Xmas gifts and was pleasantly surprised by the quality. My family members who received them are big cheese and meat board eaters and loved absolutely loved the gift. The ad... See more

Rated 5 out of 5 stars

Took advantage of the "buy 1 get 1 free" offer as xmas presents for friends. Ordering process was very easy. Items were shipped straight away and received within a few days. Cheeseboards are beautifu... See more

Rated 5 out of 5 stars

Bought 2 beautiful bamboo cheeseboards , the quality is outstanding. When I ordered I forgot to put the bogof offer on my order, fortunately the lovely staff at So Wood sorted it out for me, so a big... See more


Company details

Written by the company

Our company specializes in offering beautifully crafted gifts made from sustainable materials such as wood and bamboo. We take pride in our commitment to the environment and strive to source materials in an eco-friendly manner. In addition, we offer engraving services to add a personal touch to our products. Whether you are looking for a unique gift for a loved one or a special treat for yourself, we have something for everyone. Our wide range of products includes home decor, office accessories, and personal items, all of which are made with sustainability in mind.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

782 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(782)

295 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. The chopping boards are of very good quality - a smaller one was provided free of charge and will go to a very good home. from beginning to end service, communication delivery was fast and efficient

19 November 2025
Unprompted review
Rated 5 out of 5 stars

I purchased buy one get one free for…

I purchased buy one get one free for Christmas when they arrived I was shocked at the quality of this product they are very good quality I would certainly recommend them to friends thank you so much they make the cheese look amazing

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Arrived on time

Arrived on time. Good quality charcuterie board. I wouldn’t pay £70 but the buy one get one free is amazing, so £35 per board. I gave the 2nd one as a gift. Definitely recommend

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality 🤩

Excellent quality 🤩 After seeing these beautiful cheese boards online I just needed one 🧀 The special offer to buy one get one free sealed the deal so my daughter could have a treat too. Every aspect of this experience was perfect & these boards come with everything needed for a stunning showstopper for any display 🤩

19 November 2025
Unprompted review
Rated 5 out of 5 stars

We took advantage of the BOGOF

We took advantage of the buy one get one free and so glad we did. The quality of the boards are second to none. We ordered two different boards. And the drawers with the knives and other extras are so helpful (and cute). Our order arrived really fast too considering that we live in the Highlands of Scotland.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent. My emails were replied to promptly. I ordered 2 charcuterie boards and they were fantastic Christmas presents. I would definitely recommend these products.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

More than happy with my purchases and…

More than happy with my purchases and the customer service received.
I ordered 2 x cheeseboards and made a mistake on checkout with the personalised engraving, I emailed the company and Sophie was quick to respond and sort my issue out straight away, thank you Sophie x
When my cheeseboards arrived (which was very quick considering the personalised engraving) I was very impressed with the quality of the products and so were the recipients of the gifts.
I could highly recommend these products

10 December 2025
Unprompted review
Rated 4 out of 5 stars

Lovely set for cheese

Lovely set for cheese the little serving boils are great and overall presentation is good. My only negative is the item is manufactured in China and arrived with a fairly label on box. Website leads you to believe slightly that’s it a British product. The company is British.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Great product purchased for Christmas…

Great product purchased for Christmas offer of BOGOF meant I got a gift too! Great quality, delivered quickly and beautifully packaged all items intact and ready for wrapping. Would use this company again.

24 December 2025
Unprompted review

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