I am always wary buying online , but really liked an item so I messaged for a few details, Mitch messaged back immediately with all I wanted to know , no hard sell .. The product was here exactly w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There isn't enough gold stars for this great business previous order online which was delivered on time.so thought I'd try shop for day out drove up from portsmouth bought some really good quality ite... See more
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I’ve used this company a few times now and been in touch a lot regarding different things … every time the customer service off Rachel has been absolutely brilliant and the products I have been more t... See more
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I am so pleased with the necklace I purchased. I had seen it before in town and was tempted to buy it. I am so glad I didn’t as Southend Discount Gold were offering it at a fantastic price. Easy to or... See more
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Company details
About Southend Discount Gold Ltd
Written by the company
Southend Discount Gold is a family-owned jewellery store and pawnbroker situated on Southend High Street. As fourth-generation jewellers, we established our Southend location in 2009 and take great pride in delivering exceptional customer service. Our extensive selection includes both new and pre-owned gold, diamond, and silver jewellery. Additionally, our pawnbroking services for asset loans are authorised and regulated by the Financial Conduct Authority. We also offer part exchange and jewellery repair services. You can visit our branch anytime as we are open 6 days a week 9:00am - 17:30pm, we are also open every Sunday throughout December.
Contact info
111 High Street, SS1 1LQ, Southend-on-Sea, United Kingdom
- 01702 332482
- sales@southenddiscountgold.co.uk
- southenddiscountgold.co.uk
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4.9
Excellent
751 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Southend Discount Gold Ltd
Dear Aystak. Thanks very much for your review, hope we can assist you again at another time too.
Great item - fantastic price
Great item, and fantastic price, delivered very quickly considering was ordered during the closed period
29 December 2025
Reply from Southend Discount Gold Ltd
Dear Barry, Thank you so much for this kind review, its most appreciated. Hoping we can assist you again soon.
Delivered a good quality product that…
Delivered a good quality product that was advertised in a very prompt and efficient manner. Very impressed.
29 December 2025
Reply from Southend Discount Gold Ltd
Dear Maurice. A very many thanks for your kind review which is most appreciated. Hoping we can impress you at another time too :) all the best
Southend Discount Gold Ltd
They had the item I wanted at an excellent price. Item was exactly as described and shown in photos. It was posted free special delivery on Monday morning and I received it Tuesday lunchtime. Would definitely recommend this seller.
5 January 2026
Reply from Southend Discount Gold Ltd
Dear Elaine, Thank you so much for this kind and also detailed review, we really appreciate it. Hoping we can help you again at another time too. Kind Regards
Wife brought me a belcher chain
Wife brought me a belcher chain.
Over the moon with it
Delivered next day
Quality is really really top notch
High street has the cheap o ring clasp ; this one is a proper one. Very chunky that won’t break and lose the necklace. Very impressed
8 January 2026
Unprompted review
Reply from Southend Discount Gold Ltd
Dear Louise, A very many thanks for your kind email and detailed review, it is most appreciated. Enjoy your new chain and thank you again. Kind Regards
Prompt delivery
Prompt delivery. Beautiful product. Excellent value for money. Will definitely buy from them again.
22 December 2025
Reply from Southend Discount Gold Ltd
Dear Patricia and Brian. Many thanks for your nice review, it is most appreciated. We look forward to assisting you again soon
Excellent service in both contact and…
Excellent service in both contact and postage
23 December 2025
Reply from Southend Discount Gold Ltd
Dear Ian. A very many thanks for your kind review which is most appreciated. Hope we can help you again another time too. Kind Regards
Reply from Southend Discount Gold Ltd
Dear Kirsty, Thanks ever so much for the kind review, we really appreciate it. Hope we can assist you again soon!
The bracelet I bought was a great deal…
The bracelet I bought was a great deal and delivery was 5* too… will definitely use Southend discount Gold in the future.
29 December 2025
Reply from Southend Discount Gold Ltd
Dear Mick. A very many thanks for this kind review, we really do appreciate it. We look forward to the next time too. All the best!
Reply from Southend Discount Gold Ltd
Dear Steven. Thank you so much for the kind review, we appreciate it. Hope we can assist you again soon. All the best!
This on line site is nothing short of…
This on line site is nothing short of amazing. The service is fantastic the delivery very fast and prices a bargin. The all round service is one of the best if not the best on line.
30 December 2025
Unprompted review
Reply from Southend Discount Gold Ltd
Dear Edward. Thank you so very much for this review, its really appreciated. It was our absolute pleasure to serve you and we do so hope we can assist you again at another time. Kind Regards
Fantastic 22” belcher chain
Bought a 22” gold belcher chain from Southend discount gold and honestly fantastic service fantastic piece of jewellery can’t fault them at all of course it’s only been worn since Christmas Day so I can’t speak on how it wears as yet but if anything changes I will update the review. The only one little gripe I have is they don’t acknowledge text messages but they always reply on WhatsApp lol
18 December 2025
Reply from Southend Discount Gold Ltd
Dear Lisa, Thank you very much for your purchase and also your detailed review. We are so pleased that you like your item. Looking at our business mobile, we cannot see any text messages from you so our apologies if you think we didnt reply to these but certainly we did reply to all other queries from you. Thank you again for the review.
Reply from Southend Discount Gold Ltd
Dear Chris. Thank you so much for your kind review, its most appreciated. We were so pleased to assist you and hope we can again soon.
1st time consumer experience
Everything gets sorted very quickly and polite service
18 December 2025
Reply from Southend Discount Gold Ltd
Dear Mr Uton, Thank you so much for your kind review, it was our pleasure to assist you. Hope we can help you again at another time soon too. Kind Regards
Reply from Southend Discount Gold Ltd
Dear Hilary, A very many thanks for your kind review which is most appreciated. Hoping we can assist you again at another time too. Kind Regards
That they are reliable as a Company
I was impressed with the time it took from placing the order and receving it before christmas day.
23 December 2025
Reply from Southend Discount Gold Ltd
Dear Mervin, A very many thanks for your kind review which is most appreciated. Yes we did our best to send out parcels as quickly as we could. Hope you had a lovely festive season. All the best!
Reply from Southend Discount Gold Ltd
Thank you very much for your kind review, it was our pleasure to help you and hope we can assist again soon. Kind Regards
Reply from Southend Discount Gold Ltd
Dear Kay. Thank you so much for your kind review, its most appreciated. Hope you and all the family had a lovely Christmas and hope we can assist you again at another time too. Kind Regards
Reply from Southend Discount Gold Ltd
Dear Tezron. Thanks very much for your kind purchases and also your kind review, we really appreciate it. Look forward to assisting you again soon. Kind Regards
Reply from Southend Discount Gold Ltd
HI Ifeanyi. Thank you so much for your kind review, it is most appreciated. Merry Christmas to you and hope we can assist you again at another time. Kind Regards
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