I am always wary buying online , but really liked an item so I messaged for a few details, Mitch messaged back immediately with all I wanted to know , no hard sell .. The product was here exactly w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There isn't enough gold stars for this great business previous order online which was delivered on time.so thought I'd try shop for day out drove up from portsmouth bought some really good quality ite... See more
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I’ve used this company a few times now and been in touch a lot regarding different things … every time the customer service off Rachel has been absolutely brilliant and the products I have been more t... See more
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I am so pleased with the necklace I purchased. I had seen it before in town and was tempted to buy it. I am so glad I didn’t as Southend Discount Gold were offering it at a fantastic price. Easy to or... See more
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Company details
About Southend Discount Gold Ltd
Written by the company
Southend Discount Gold is a family-owned jewellery store and pawnbroker situated on Southend High Street. As fourth-generation jewellers, we established our Southend location in 2009 and take great pride in delivering exceptional customer service. Our extensive selection includes both new and pre-owned gold, diamond, and silver jewellery. Additionally, our pawnbroking services for asset loans are authorised and regulated by the Financial Conduct Authority. We also offer part exchange and jewellery repair services. You can visit our branch anytime as we are open 6 days a week 9:00am - 17:30pm, we are also open every Sunday throughout December.
Contact info
111 High Street, SS1 1LQ, Southend-on-Sea, United Kingdom
- 01702 332482
- sales@southenddiscountgold.co.uk
- southenddiscountgold.co.uk
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4.9
Excellent
751 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Southend Discount Gold Ltd
Many thanks Andrew for your review. Kind Regards, Southend Discount Gold
Reply from Southend Discount Gold Ltd
Dear Alex. A very many thanks for your kind review, its really most appreciated. Look forward to helping you at another time too. All the best!
Bangle
Quick delivery,was kept in form with tracking. Brilliant gold bangle,will buy again from them.
6 July 2026
Reply from Southend Discount Gold Ltd
Dear Phillip. Thank you for your kind review and so pleased you like your bangle. Enjoy!
Just received my 8.5" curb bracelet
Just received my 8.5" curb bracelet. Absolutely over the moon. Very quick delivery, looks great and the customer service was spot on. Second to none in fact. I'll definitely be using them again. Have a look at the website. Great company and plenty to choose from.
4 July 2026
Unprompted review
Reply from Southend Discount Gold Ltd
Dear Jon. A very many thanks for your kind review its most appreciated. Enjoy your new bracelet!
Perfect all round
Very easy transaction, great customer service( after I made a slight mistake with the order) and speedy delivery.
The chain is absolutely beautiful and a perfect length for me.
Will definitely come back to this seller for my next jewellery purchase
2 July 2026
Reply from Southend Discount Gold Ltd
Dear Jane. A very many thanks for your kind and detailed review which is most appreciated. Look forward to helping you again
Kept informed regarding purchase from the very beginning. …
Kept informed regarding purchase from start to finish. Very quick service. Also unbelievably cheap and very good quality 👌. Husband very happy with his gift 🎁. Thank you.
1 July 2026
Reply from Southend Discount Gold Ltd
Dear Tracie, A very many thanks for your kind review, its most appreciated. Glad your husband likes his gift and look forward to helping you again at another time too.
Keeper ring just as described perfect…
Keeper ring just as described perfect chunky gold ring
2 July 2026
Reply from Southend Discount Gold Ltd
Dear Michael. Many thanks for your kind review. Enjoy your new ring and hope we can help you again soon.
Reply from Southend Discount Gold Ltd
Dear Timothy. Very many thanks for your kind review, glad you like your new bracelet and hope we can help you again soon.
Very quick and smooth delivery of…
Very quick and smooth delivery of goods. My item was packaged beautifully and I am very pleased with my purchase. A very good selection of lovely jewellery at great prices. Lovely family business too, would definitely recommend.
29 June 2026
Reply from Southend Discount Gold Ltd
Dear Ms Weekes, Thank you very much for your kind purchase and review. We really do appreciate it and hope we assist you again at another time too. All the best!
Reply from Southend Discount Gold Ltd
Dear Derron, Thank you very much for your kind order and your review, we really appreciate it. Hope we can help you again at another time too. Kind Regards
Love my new solid gold bracelet from…
Love my new solid gold bracelet from Southend, lovely quality piece and a nice note left in slide thanking me for my purchase which is a nice touch, delivery was fast and well packaged too. I couldn’t find a better deal online so check them out.
29 June 2026
Reply from Southend Discount Gold Ltd
Dear Jack. A very many thanks for your kind review, its most appreciated. Thank you again for your order and hoping we can help you get a great deal at another time too. Kind Regards
Order went through smoothly
Order went through smoothly, great communication, shipped within hours of placing the order. Great buying experience. Packaged securely and inconspicuously so you’d never guess what was in the package. Highly recommend. Great price on solid gold bangle and great quality thank you.
30 June 2026
Unprompted review
Reply from Southend Discount Gold Ltd
Thank you very much for your kind review and also for your purchase. Hoping we can assist you again at another time too. Kind Regards
Great shop
Brilliant selection. Had been looking for another gold chain for ages . They had a massive selection better quality and still cheaper than anywhere else I looks . Delivered in a day as well .
30 June 2026
Unprompted review
Reply from Southend Discount Gold Ltd
Dear Billy - A very many thanks for your kind review which is most appreciated. Hoping we can help you again at another time too. Kind Regards
Reply from Southend Discount Gold Ltd
Thank you Tom, we really appreciate the review. Enjoy your new item and hope we can assist you again at another time too. Kind Regards
I’m very satisfied with my purchase
I’m very satisfied with my purchase. The bracelet was exactly as described—beautiful, high-quality, and exceeded my expectations. Thank you for the excellent service!
22 June 2026
Unprompted review
Reply from Southend Discount Gold Ltd
Dear Customer. Thank you very much for your kind review, we really appreciate it. Enjoy your new bracelet and hope to help you again at another time too.
Excellent service!
Excellent service from Southend Discount Gold. Ring looks even better in person than in the pictures, and was a fraction of what I would have paid at one of the big high street pawnbrokers/jewellers. Package arrived quickly and discretely via special delivery. Would absolutely use them again.
23 June 2026
Reply from Southend Discount Gold Ltd
Dear Samuel. Many thanks for your kind review, its most appreciated. Enjoy your new ring and hope we can help again soon
Reply from Southend Discount Gold Ltd
Dear Simon. Thanks very much for your kind review, it is most appreciated. Enjoy your new bracelet and hope we can help you again soon
Happy with my chain at a competitive…
Happy with my chain at a competitive price with current 5% off deal.
Delivery service was prompt came next day
25 June 2026
Reply from Southend Discount Gold Ltd
Thank you very much for your kind review, we really appreciate it. Enjoy your new chain and hope to assist you again soon
Good craftsmanship and fast delivery
Good craftsmanship and fast delivery. Very happy and will be ordering again soon.
22 June 2026
Reply from Southend Discount Gold Ltd
Dear Trevor. A very many thanks for your kind review, we really do appreciate it. And we look forward to assisting you again at another time too. All the best!
Great
Great! Gold chain is perfect! Delivery was super fast! Happy husband with his new chain! Thank you
22 June 2026
Reply from Southend Discount Gold Ltd
Dear Danielle, Thanks so much for the review, its most appreciated. Hope we can help you again at another time too. Kind Regards
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