Emily at the reception deals with our family when making an appointment and on general customer care . We all agree she is top notch on patient handling. The young lady is very pleasant and tends in p... See more
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We are a group of dental practices providing NHS and private dentistry to patients in East Sussex, West Sussex and Hampshire. Dental treatments include implants, endodontics, periodontics and sedation.
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United Kingdom
- southcliffdentalgroup.com
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Replied to 4% of negative reviews
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What a helpful and caring NHS denist
What a helpful and caring NHS denist, booked after a recomdation. Wished I had previouse work done here, receptionist was a delight young friendly face with a warm smile ,dentist was very good.
The receptionist was polite and…
The receptionist was polite and friendly the dentist jubran has helped me to my goal of the perfect smile
Inconsistent
When I attend my appointments (regularly). I had mixed experiences when the practice was taken over. But lately the staff have been great. However I’ve just been on hold trying to arrange my next appointment for over an hour! This is not the first time either. Dental staff lately 10/10. Reception Meh. Appointment phone number negative score. Come on. I know you can do better
Phone for appointment and received one…
Phone for appointment and received one within 2 days. Friendly reception staff. Caring dental staff. Close to home and I was able to park outside, but parking limited.
Top dentists and excellent experience…
Top dentists and excellent experience overall. My whole family goes here.
Had best experience with trinity dental…
Had best experience with trinity dental practices. Behavior of staff was appreciable.
Very good experience
The staff in reception are really friendly which is very good for a first impression.
The experience with the dentist was good, seemed to be very professional & thorough. The dental nurse was very nice & polite. Will be back next week for a filling! Overal very pleased with the visit & would recommend them.
Amazing experience at trinity de tal
Amazing experience at trinity de tal
Terrible service
I received a text from South Cliff as they were accepting NHS patients. As I had a tooth ache I went along . I was told I needed a hygienist so I paid and had that . I also paid for an initial examination and was told I needed to let a dentist look at a later date . As the tooth ache was getting worse I asked to see a dentist when I attended for the hygienist. I again went in to what I thought was a dentist and paid again ! To be told I need to see a dentist but one wouldn’t be available for 3 to 4 months !!! Hence I will not use your services again . You use what you call therapists and seem to use your patients as cash cows !
Visited south cliff dental in Gosport…
Visited south cliff dental in Gosport today and service was amazing, on time with the appointment and over all a great dentist. Would recommend.
Perfectly dealt with us... Definitely
Perfectly dealt with us...
All staff members are highly cooperative, friendly, supportive to the patient needs. I strongly recommend this setup for the dental patients....
I had an good experience happy with…
I had an good experience happy with treatment
Absolute trash
Absolute trash, they enable and participate in targeted harassment. Accuse patients of not being in pain, which is insanity. The branch in whitehawk had a complaints process and the issue raised was resolved but the branch with dentist Drishys doesnt have a complaints process. Some of the dentists pretend to be dentist 'therapists' to waste patients time and have you attend an appointment but not get anything done, not even temporary measures. Staff will call you 'rude' without specifying the behaviour that warranted this label. They also breached my confidentiality and GDPR rights sharing my date of birth with unauthorised third parties.
Big thank you to Fatima and Helen
Fatima you are amazing, fillings with no injection, never happened before! From an extremely nervous patient! Very gentle and very kind, thank you.
Also Helen, always cheerful, under a lot of pressure, she does an amazing job and manages a smile every time.
WORST DENTAL GROUP EVER.
Would not even give one star,southcliff are shockingly bad on every level,from never picking up the phone,to multiple canceled appointments,dirty premises,rude and bad customer service.Part time if any dentists at their practices,just dental technicians who cannot carry out anything other than the very basic dental work.AVOID ,SOUTHCLIFF DENTAL GROUP ARE THE WORST.Go anywhere but here if you want dental care.How are these people not being shut down or done for their fake positive reviews on various sites is beyond belief.several five star reviews all on a single day,follow negative ones on various days,this seems to be a recurring pattern on southcliff review sites,neg reviews say dirty premises bad receptionists,then hey presto positive cluster say clean premises and helpful receptionists,so suspicious,yet they seem to be getting away with it.
AVOID AVOID AVOID KEEP WELL AWAY SHOULD NOT BE TRADING
Had 6 m checkup 19/06/26 lasted all of 4mins only to be told you need to see our female special dentist for x rays brace fitting adjustment and hygenist had app today 25/06/26 sat in chair guess what the male dentist asked what my emergency app was for he could not find any details of my app at all asked me then what i was therefore ?? he said if you not have any issues you may leave i left in disgust he did not have a clue also on arrival both disabled parking spaces taken none displaying a blue badge complained to reception they were not interested this practice was abismal when it was at handcross and has since become worse also to ad insult to injury on way to app for 9.20 there reecption rang me at 9.10 asking me had i forgot my appointment today what an absoluteshambles of a dentist it needs to be shut down
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