Sounds Heavenly Reviews 

166
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge and helpful advice, often guiding them to the right solutions for their audio needs. Many reviewers highlight the high quality of the products, particularly the cables, which are described as excellent, premium, and effective in improving sound clarity. The service provided is frequently noted for its efficiency and the ability to solve complex connection issues, making vintage equipment work seamlessly with modern setups. People appreciate the personalized approach and the invaluable resource the company offers for B&O owners, ensuring their systems run perfectly.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the fantastic quality cables... See more

Staff

Consumers find staff to be exceptionally helpful and knowledgeable, particularly a staff member, who provides... See more

Quality

Customers consistently note positive experiences with quality, particularly regarding cables and products for... See more

Service

Customers had positive experiences with service, often describing it as excellent and second to none.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Where do I start purchased a 7 55 mk 2 tv ( with code) 6 weeks ago and spent a month trying to work out controls,set up,sound,picture etc etc, obviously i' m no Einsteine!!. Rolling forward 5 weeks... See more

Company replied

Rated 5 out of 5 stars

Heard about Sounds Heavenly from a comment/recommendation on TikTok. I emailed Steve and he gave me all the advice and recommended the lead I would need. Ordered the lead, arrived on time, quality... See more

Company replied

Rated 5 out of 5 stars

Steve responded straight away to my questions about which cables were suitable for my HiFi system. The cables arrived within a few days and are perfect. They have cured a horrible earth hum and I now... See more

Company replied

Rated 5 out of 5 stars

Slightly tricky problem connecting a new, cheapo amp to a pair of Beolab 3 speakers. Excellently and patiently managed by Steve, attention to detail and excellent service for a relatively small deal.... See more

Company replied


Company details

  1. Cable Company

About Sounds Heavenly

Written by the company

WELCOME TO SOUNDS HEAVENLY!

We produce specialist audio cables and accessories for Bang & Olufsen, Naim, Quad, Meridian and many other high end audio systems.

If you need any assistance finding the right cables for your needs, please get in touch using our contact form for help and advice.

Sounds Heavenly was established in 2004 by Steve Marriott, who still manages the company on a daily basis. Sounds Heavenly has grown to become the UK's leading independent manufacturer of cables for Bang & Olufsen audio systems, supplying to customers and businesses worldwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

166 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(166)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a problem with a preamp I bought…

I had a problem with a preamp I bought just under 2 years ago contacted Steve for advice he ask me to send it back to be checked it was found to be faulty. Steve replaced it with a new one free of charge Al done within a week of first contract. Absolutely outstanding customer service other companies could learn alot from Sounds Heavenly .Many thanks.

26 November 2021
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

I always try to help with any issues, even long after the official warranty has expired. Thanks for letting me resolve this issue for you, please ask if you need any help in the future

Rated 5 out of 5 stars

Took only a week or so from England to…

Took only a week or so from England to California via registered & tracked Royal Mail. More than satisfied. The B&O Mk III-compatible wire works very well.

16 March 2021
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Really pleased to hear the delivery was fast and that all is working well - thanks for your purchase!

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