Sounds Heavenly Reviews 

166
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge and helpful advice, often guiding them to the right solutions for their audio needs. Many reviewers highlight the high quality of the products, particularly the cables, which are described as excellent, premium, and effective in improving sound clarity. The service provided is frequently noted for its efficiency and the ability to solve complex connection issues, making vintage equipment work seamlessly with modern setups. People appreciate the personalized approach and the invaluable resource the company offers for B&O owners, ensuring their systems run perfectly.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the fantastic quality cables... See more

Staff

Consumers find staff to be exceptionally helpful and knowledgeable, particularly a staff member, who provides... See more

Quality

Customers consistently note positive experiences with quality, particularly regarding cables and products for... See more

Service

Customers had positive experiences with service, often describing it as excellent and second to none.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Where do I start purchased a 7 55 mk 2 tv ( with code) 6 weeks ago and spent a month trying to work out controls,set up,sound,picture etc etc, obviously i' m no Einsteine!!. Rolling forward 5 weeks... See more

Company replied

Rated 5 out of 5 stars

Heard about Sounds Heavenly from a comment/recommendation on TikTok. I emailed Steve and he gave me all the advice and recommended the lead I would need. Ordered the lead, arrived on time, quality... See more

Company replied

Rated 5 out of 5 stars

Steve responded straight away to my questions about which cables were suitable for my HiFi system. The cables arrived within a few days and are perfect. They have cured a horrible earth hum and I now... See more

Company replied

Rated 5 out of 5 stars

Slightly tricky problem connecting a new, cheapo amp to a pair of Beolab 3 speakers. Excellently and patiently managed by Steve, attention to detail and excellent service for a relatively small deal.... See more

Company replied


Company details

  1. Cable Company

About Sounds Heavenly

Written by the company

WELCOME TO SOUNDS HEAVENLY!

We produce specialist audio cables and accessories for Bang & Olufsen, Naim, Quad, Meridian and many other high end audio systems.

If you need any assistance finding the right cables for your needs, please get in touch using our contact form for help and advice.

Sounds Heavenly was established in 2004 by Steve Marriott, who still manages the company on a daily basis. Sounds Heavenly has grown to become the UK's leading independent manufacturer of cables for Bang & Olufsen audio systems, supplying to customers and businesses worldwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

166 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(166)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Connecting Beosound core to Beosound 9000 and Beosound 8000 speakers

I am in the US and was trying to salvage my Bang and Olufsen 9000 system and speakers. With the Beosound core and Steve’s help with finding the right cables I now have my music back and the audio is superb. Steve was prompt and very helpful. I did have to ship the cables to a friend in UK who shipped it to me in US. While there are other cheaper alternatives I did not want to compromise on the quality of sound.
Thank you Steve!!

23 June 2023
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks for your kind words, I am pleased that everything is working well!

Rated 5 out of 5 stars

Excellent company

Well made cables. High quality connectors. Well insulated as there is no hum . Great responses to initial questions. All round professional company

26 May 2023
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks for your kind words and for your order, I'm pleased to hear that everything is working well!

Rated 5 out of 5 stars

Excellent customer Service and Excellent Product …

Sounds Heavenly have got customer service right! Quick responses to sales or technical queries and the products are of excellent quality. I have no hesitation in thoroughly recommending this company.

3 May 2023
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Many thanks! Really glad that I was able to assist you with the cables and support that you needed! Kind regards, Steve.

Rated 5 out of 5 stars

A great experience

A fantastic experience. Accidentally ordered the wrong length cable. Got in touch with Steve. Changed it free of charge. Would 100% recommend this business!

27 April 2023
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks for your order and for your kind words. I'm always happy to help to ensure that you get the cables you need!

Rated 5 out of 5 stars

Connecting Beosound 9000 to Sonos speakers

I "upgraded" to Sonos but found I could no longer listen to my CD's through my Beosound 9000. I contacted Steve who supplied a connecting cable plus a Speaker Sense Adaptor and now everything is working. Thanks Steve!

16 March 2023
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Glad to be able to help you get you B&O system working again!

Rated 5 out of 5 stars

Recently got two B&O6000 speakers with wrong cables…

Recently got two B&O6000 speakers with original cables that would not connect with my Audiolab. After search emailed Steve who came back immediately with recommended cable and connection advice. They arrived within two days and all is and sounding great.
Thanks Steve for excellent service

11 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service.
Steve provided helpful guidance really promptly which enabled me to identify the cabling I needed. The cables were shipped to me quickly and were exactly what I needed.

15 March 2023
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Many thanks for your order, I am pleased to hear that this arrived quickly and that everything is working well.

Rated 5 out of 5 stars

Steve is amazing

Steve is amazing, his advice arrives within minutes of asking the question and he is very patient with the dumbest of questions! Steve has changed my life with his advice and products and as a result I am now enjoying playing my vinyl collection through my Beomaster 5 system and Beolab speakers….what joy

Thanks Steve

15 February 2023
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks for your kind words, I am glad to have been of service!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, Steve is so knowledgeable and always happy to help. I received my order the next day after placing it too!

10 January 2023
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Glad to hear that your order arrived quickly, many thanks for your kind words!

Rated 5 out of 5 stars

Steve at Sounds Heavenly gives brilliant advice

I just wanted to thank Steve at Sounds Heavenly for his fantastic help and advice.

I have recently been delighted to purchase a Bang and Olufsen Boesound Theatre - and wanted to plumb in one of my older Beosound speakers in a bit of an unconventional way. Steve was brilliant at providing some really helpful pointers - and supplying the correct cable to achieve this.

So many thanks indeed.

Graham

8 December 2022
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Hi Graham, many thanks for your kind words, I am glad to have been able to help!

Rated 5 out of 5 stars

Beogram 4500 to Sonos cable

Hi Steve,
Thank you for the cable, I have now connected the Beogram 4500 and Sonos five, it is playing outstanding, thank you for your support and Merry Christmas//Claus

8 December 2022
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks Claus, glad to hear that all is working well. Wishing you a happy Christmas!

Rated 5 out of 5 stars

Top notch bit of kit

Top notch bit of kit. And Steve was really helpful all round.

20 November 2022
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks, glad to hear that you are happy with the product and service!

Rated 5 out of 5 stars

Wow, what service👌

This was my first communication with “Sounds Heavenly”. My question had no possibility of a product sale at the time of asking, this was me just asking for simple advice. So I didn’t necessarily expect a fast or illuminating response to my question which turned out to contain both of those attributes! The detail with which it was answered, demonstrated a complete understanding of my challenge, and the succinct nature of the reply left no doubt, that the suggestion was indeed the solution, as it proved to be. Many thanks Steve.
From this you can take it that any requirements for products you provide. Will be sourced from yourselves.
Best regards Graham H (Taunton)

29 November 2022
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks Graham, happy to have been able to help!

Rated 5 out of 5 stars

B&O to Bluesound cabling solution

Steve provided a perfect solution for a cabling issue I had connecting kit from 2 different manufacturers and the service was very prompt and good value.

21 November 2022
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Glad to hear that all is working well!

Rated 5 out of 5 stars

Perfection Attained

The cables from Sounds Heavenly were the final phase of rejuvenating a Beocenter 9300 and a pair of 4000 shelf speakers. The work by TEK Media in Burbank did wonders for the sound. And I knew the cables from Steve would be the final finishing touch. They added even more clarity and depth to the sound. Nothing can be better than listening to Who's Next (original master recording ) at an appropriate Who concert sound level. Excellent all around!

1 November 2022
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Really glad to hear that all is working well, thanks for your kind words!

Rated 5 out of 5 stars

Always a pleasure purchasing from…

Always a pleasure purchasing from Steve, always knows exactly what I need and advises on correct approach to connect and get the best out of my B&O systems

1 November 2022
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks, I'm always happy to help with any connection questions to ensure that you can get the best from your music system!

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