The designs are just printed on the fabric so the inside is just white. It's not like an actual knitted sweater, which is fine because the designs are still beautiful and look great and the sweaters a... See more
Company replied
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Review summary
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Reviews shaping this summary
Shipping tracking info was never sent but most importantly my jersey was too small and was printed on the back with the number on backwards. Not sure how that happened. It’s pretty obvious how t... See more
Company replied
Unfortunately I thought that this company was local (US based) but it took a long time to get the items I purchased. The designs are awesome, I received so many compliments on them every time I wear... See more
Company replied
I had ordered a shirt with a design option, based upon the album cover for "The Low End Theory", by the rap group A Tribe Called Quest. The shirt has been well executed, and is confidently contai... See more
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Company details
Written by the company
Soulisfree —— Artistic Clothing, Graphic Designed T-shirts,Hoodies,Apparel. Men's & Women's Creative Artistic Clothes, We Stock A Wide Range of Quality Funny Art T Shirts/Hoodies/Other Outfits! Wearing Soulisfree clothes is like delving into an artistic journey where art becomes a language when words fail. Wear Your Attitude, Embrace Art —— Our brand Soulisfree aims to design creative artistic patterns tailored for those with a taste for art, showcased on our clothing. We believe Art can reflect your inner world, no matter the mood. We strive to vividly express your personality through our artistic designs.
Contact info
Hong Kong
- soulisfree.com
3.9
Great
284 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Full Experience
I ordered four shirts, including a hoodie, after seeing the brand’s eye-catching designs on an Instagram ad. I used a 15% discount and even requested to swap the free stickers for an extra shirt—which they surprisingly agreed to. I placed my order on April 29, but it stayed in “processing” until May 5, likely due to the special request. During that time, I found several reviews calling the site a scam, which made me nervous given how much I’d spent. On May 10, I got a tracking link (only accessible through their website), which led to a Chinese tracking site that gave delayed and confusing updates. Thankfully, my order arrived on June 2, and the quality exceeded my expectations. The prints held up well after a low-heat wash. The only issue was that the extra shirt came a size too small—but considering they honored my request, I’m okay with that. Despite the slow processing and sketchy tracking, I’m really happy with the clothes I received.
2 June 2025
Unprompted review
Reply from Soulisfree
Dear Ryan Galeana,
Thank you so much for taking the time to share your experience with us. We truly appreciate your honest and thorough feedback—it helps us understand both what we’re doing well and where we can improve.
We’re thrilled to hear that the quality of the shirts exceeded your expectations, and we’re glad the prints held up beautifully after washing.
At the same time, we completely understand your concerns about the processing time, tracking updates, and the anxiety caused by negative reviews. Your patience and kindness throughout this process mean a lot to us.
Thank you again for choosing us—we’re so glad you’re happy with your purchase!
Best regards,
Soulisfree Customer Service Team😍
Soulisfree steals designs from artists
All of the designs on this website have been taken without permission from the original creators. Don't buy these cheap knockoffs.
Edit: We have already reached out to ask you to remove our listings from your website and you have repeatedly ignored us. Dishonest seller.
20 May 2025
Unprompted review
Reply from Soulisfree
Dear Joe
Thank you for bringing your concerns to our attention. We take allegations of intellectual property infringement very seriously
Our Commitment:We strive to ensure that all designs on our website are either created by our in-house team or sourced from legitimate suppliers with the proper licensing and permissions
To help us with our investigation, could you please provide specific details about the designs in question?
We would like to check the issue toimmediately .Could you please share information with us? Please contact with us: support@soulisfree.com
Again, we deeply apologize for this experience
Best Regards
Soulisfree Customer Service Team
I ordered a wrong size t-shirt and the…
I ordered a wrong size t-shirt and the customer servicer Miranda helped me to fix it. And their clothes quality is great! Great original brand with great product and customer service!
16 April 2025
Unprompted review
Reply from Soulisfree
Dear Customer,
Thank you so much for supporting our brand and sharing your positive experience!
We are very happy to know that Miranda successfully helped you solve the sizing problem and that you are satisfied with the quality of our clothing. We have been committed to providing high-quality products and excellent customer service, and your recognition is the greatest encouragement to us.
Have a great day!
Sincerely,💖
Soulisfree Customer Service Team
Product Quality
Customer service eventually resolved an issue that I had. Once I received the shirts the quality was amazing and I was super pleased with the product that was sent.
4 April 2025
Unprompted review
Reply from Soulisfree
Dear Evan Royer,
Thank you for sharing your thoughts on our products and service. We're thrilled to hear that you enjoy our shirts.
Your satisfaction is our top priority, and we're glad to know that our customer service team was able to promptly address your concerns.
Thank you for your continued support and for choosing us for your purchases. We look forward to serving you again soon.
Warm regards,
Soulisfree Customer Service Team💖
Best Online T-Shirts Ever
The shirts are the best I've ever bought on line, the cut is fantastic, the material is great, and all the designs are fabulous.
Please apply the above review to EVERY shirt I have bought, and ever will buy in the future, and stop asking me to review each and every one of them.
The review will always be the same.
Great shirts, 5 Stars, Great Shipping. Done.
24 March 2025
Unprompted review
Reply from Soulisfree
Dear Thomas Bjornsen,
Wow—thank you so much for your incredible review! We’re thrilled to hear that our shirts are the best you’ve ever bought online and that you love the cut, material, and designs. Your kind words mean the world to us, and we’re so grateful for your support!
We’ve noted your request to apply this 5-star review to all the shirts you’ve purchased—and any you’ll buy in the future. We’ll make sure to reflect your feedback across your account and stop sending individual review requests for each shirt.
If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out. We’re here for you!
Thank you again for being such a valued customer. We can’t wait to continue providing you with great shirts, great shipping, and a great experience—always with 5 stars!
Best regards,
Soulisfree Customer Service Team
Horrible company
Horrible company. Never received the product its been more than a month. They will not give any refund aswell. Customer service is very adamant not to issue refund. Tracking system is of no use. Highly recommend not to buy from this company.
8 February 2025
Unprompted review
Reply from Soulisfree
Dear Sarmistha Mondal,
We sincerely apologize for the frustration and inconvenience you’ve experienced. This is certainly not the level of service we strive to provide, and we take your feedback very seriously.
Could you kindly provide us with your order number or contact our support team directly at support@soulisfree.com?
We value your feedback and are committed to improving our processes and customer service based on your experience.
Sincerely,
Soulisfree Customer Service Team
I like!
An all-easy webshop, funny products in good quality and fast shipping... I like!
20 February 2025
Unprompted review
Reply from Soulisfree
Dear Customer,
Thank you so much for your kind words! 😊 We’re thrilled to hear that you found our webshop easy to use, enjoyed our products, and were happy with the quality and fast shipping. Your satisfaction means everything to us!
If there’s ever anything else we can do for you or if you’d like to explore more of our funny products, please don’t hesitate to reach out. We’re here to help and look forward to serving you again soon!
Best regards,
Soulisfree Customer Service Team
Never Received Tee or Had Any Updates
They kept my money and l never received my talking heads band tee. Disappointed
T. Worstell
Ohio
1 February 2025
Unprompted review
Reply from Soulisfree
Dear Customer,
We will provide you with a valid tracking link as soon as we have one, so you can monitor the progress.
Sorry we can not locate your order exactly through the information you left here, please don’t hesitate to contact us for the logistics information. support@soulisfree.com
We appreciate your patience and understanding. Please rest assured that we are committed to resolving this issue promptly.
Best regards,
Soulisfree Customer Service Team
Excellent image and style
Excellent image and style. From another world. Awesome customer service by Miranda.
26 February 2025
Unprompted review
Reply from Soulisfree
Dear Customer,
Thank you so much for your kind words! We’re thrilled to hear that you love the image and style of the product—it’s wonderful to know we’ve exceeded your expectations. We’re also delighted that Miranda provided you with awesome customer service; we’ll make sure to share your feedback with her—she’ll be over the moon! 😘
Your satisfaction is our top priority, and we’re so grateful for your support. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again soon!
Best regards,
Soulisfree Customer Service Team
Great!
Great quality, exactly the style of clothes I look for. Two weeks for delivery, otherwise it would be 5 stars. Definitely will be purchasing more products.
21 February 2025
Unprompted review
Reply from Soulisfree
Dear customer!
We're glad to hear that you found the quality good and the design great!
Thank you for your support and positive feedback! We appreciate your kind words.💕
We will make some progress on the speed of shipping.
Soulisfree Customer Service Team
A unique style !
I appreciate the art on the shirts so much. My goal is to eventually by all of my favorites! I’ll definitely keep buying these shirts. The quality is beautiful. They’re ever so slightly oversized but it really makes for the style. I love these shirts!!
11 February 2025
Unprompted review
Reply from Soulisfree
Dear customer!
We're glad to hear that you found the quality good and the design great!
Thank you for your support and positive feedback! We appreciate your kind words.💕
Soulisfree Customer Service Team
Good choice in products
30 January 2025
Unprompted review
Reply from Soulisfree
Dear customer!
Thank you for your kind words! It's great to know you had a positive shopping experience.We look forward to welcoming you back for more!🌹
Soulisfree Customer Service Team
I am disappointed with the work of this…
I am disappointed with the work of this team. I ordered two t-shirts and a hoodie more than a month ago and still haven't received my order. I wrote to support several times and they never answered me. I wasted my time, money and my son was left without a gift (((
P.S.
I was contacted by the company guy, apologized and sent my order again. I waited patiently and finally received it. I liked the quality of the product. I hope that these delays are temporary and the team will fix it. The product is really good and I am grateful. I wish Soulisfree team success and prosperity! Thank you!
12 December 2024
Unprompted review
Reply from Soulisfree
Dear Customer,
We are deeply sorry for the negative experience you've had with us.
We understand your concerns regarding our communication
We have taken steps to enhance our transparency and communication practices.
Could you please send a email to us ?
We will try our best to provide satisfied solutions to you: support@soulisfree.com
We are dedicated to improving our service and hope to regain your trust in the future.
Thank you for bringing these issues to our attention.
Best regards,
Soulisfree Customer Service Team
Reply from Soulisfree
Dear customer!
Thank you for your kind words! It's great to know you had a positive shopping experience.We look forward to welcoming you back for more!🌹
Soulisfree Customer Service Team
Thanks alot!!
The support provided for purchasing the wrong size was excellent, with available and effective assistance.
15 January 2025
Unprompted review
Reply from Soulisfree
Dear customer!
Thank you for your kind words! It's great to know you had a positive shopping experience.We look forward to welcoming you back for more!🌹
Soulisfree Customer Service Team
will be buying more shirts!
I recently placed 2 orders of shirts. Happy with both of my orders. Sizing issue with one of the shirts in the first order (my mistake - ordered wrong size) but the customer service team were a great help in sorting it. Received the second delivery today and shirt material + designs was excellent.
13 January 2025
Unprompted review
Reply from Soulisfree
Dear customer!
Thank you for your kind words! It's great to know you had a positive shopping experience.We look forward to welcoming you back for more!🌹
Soulisfree Customer Service Team
No contact after money leaving my account, worrying
I ordered three tshirts two weeks ago and i still havent received a confirmation email or any sort of correspondance.
I have also not received any emails when i have contacted the support, im very concerned that i wont be seeing my order or my money back.
3 January 2025
Unprompted review
Reply from Soulisfree
Dear Customer,
Thank you for your message. We apologize for not receiving any confirmation emails or responses from our support team.
We will investigate your order and will provide an update shortly.
Please contact us. support@soulisfree.com
Thank you for your patience.
Best regards,
Soulisfree Customer Service Team
Long wait and no courier information
Hi there
ordered t-shirt on 13/12/2024, says on the site order maximum 15 days. Bulshit :D. Fourth week passing and no goods received. Information dropped and get information by yaself, what carrier and when will be delivered. Never again. Avoid at all costs.
7 January 2025
Unprompted review
Reply from Soulisfree
Dear Customer,
Thank you for your message. We sincerely apologize for the difficulty in contacting our customer service, especially during the busy December period. We understand how frustrating this must have been.
To address your concerns:
•We have taken steps to improve our customer support capacity.
•Please let us know how we can assist you now, whether it's tracking your order, resolving an issue, or offering a refund. support@soulisfree.com
We are committed to improving our service. Thank you for your patience and understanding.
Best regards,
Soulisfree Customer Service Team
Amazing
The company has beautiful clothes with many alternative graffitis and designs. I really love the T- shirts and I am also really satisfied with the customer service. I had a request about the billing address and they replied to me immediately. I definitely recommend this clothing store for really cool clothes with artistic designs.
30 December 2024
Unprompted review
Reply from Soulisfree
Hi there
We're glad you found our Great Products and had plenty of choices! We can't wait for you to wear your new shirts. Enjoy them!
💖
Soulisfree Customer Service Team
Great clothing company
Great clothing company! Very original designs with helpful online support staff! Will order again
24 December 2024
Unprompted review
Reply from Soulisfree
Hi Morgan Strouse
We're glad you found our Great Products and had plenty of choices! We can't wait for you to wear your new shirts. Enjoy them!
💖
Best Regards
Soulisfree Customer Service Team
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