Soulisfree Reviews 

287
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 116 reviews, reviewers had a great experience with this company. Customers frequently praise the vibrant, creative designs and the incredibly soft fabrics that make wearing the apparel a real pleasure. Buyers also point out the exceptional and friendly support team who quickly resolve any issues that happen to arise during the process. Many people are pleasantly surprised by the extra little gifts included in their custom clothing packages. Some reviewers were not happy with long delivery times, delayed shipments, and a general lack of clear tracking updates. Others noted that certain clothing items felt like cheap fabric or experienced fading prints after being washed.

What people talk about most

Product

Users describe ambiguous interactions with product, as many reviewers praise the vibrant designs, excellent... See more

Quality

Clients share positive opinions on quality, frequently praising the vibrant colors, comfortable materials,... See more

Order

People report ambiguous experiences with order, as some reviewers express great satisfaction with fast... See more

Delivery service

Reviewers express mixed experiences regarding the delivery service, with some customers praising fast... See more

Customer service

Reviewers highlight mixed experiences with customer service, as some consumers praised the quick and polite... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The designs are just printed on the fabric so the inside is just white. It's not like an actual knitted sweater, which is fine because the designs are still beautiful and look great and the sweaters a... See more

Company replied

Rated 3 out of 5 stars

Shipping tracking info was never sent but most importantly my jersey was too small and was printed on the back with the number on backwards. Not sure how that happened. It’s pretty obvious how t... See more

Company replied

Rated 5 out of 5 stars

I had ordered a shirt with a design option, based upon the album cover for "The Low End Theory", by the rap group A Tribe Called Quest. The shirt has been well executed, and is confidently contai... See more

Company replied

Rated 5 out of 5 stars

I bought my first shirt for my first big festival in January this year and I instantly fell in love with how it looked and how amazing the materials were, I got so many comments on how cool my shirt... See more

Company replied


Company details

Written by the company

Soulisfree —— Artistic Clothing, Graphic Designed T-shirts,Hoodies,Apparel. Men's & Women's Creative Artistic Clothes, We Stock A Wide Range of Quality Funny Art T Shirts/Hoodies/Other Outfits! Wearing Soulisfree clothes is like delving into an artistic journey where art becomes a language when words fail. Wear Your Attitude, Embrace Art —— Our brand Soulisfree aims to design creative artistic patterns tailored for those with a taste for art, showcased on our clothing. We believe Art can reflect your inner world, no matter the mood. We strive to vividly express your personality through our artistic designs.


Contact info

3.8

Great

TrustScore 4 out of 5

287 reviews

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No recent history of asking for reviews

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3.8

All reviews

(287)

127 reviews in the last 12 months

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Rated 2 out of 5 stars

Cheap Print

I got myself 2 shirts, but after 1 wash they started to unfortunately peel of, which was really sad because I really like the designs of the shirts.

22 August 2025
Unprompted review
Soulisfree logo

Reply from Soulisfree

Dear Customer,
Thank you for letting us know—we're sorry to hear that the print on your T-shirt started to peel after just one wash.
This is absolutely not the quality we strive for, and we completely understand your disappointment, especially since you love these designs so much. We design our prints to last, so this is extremely important to us.
We hope to resolve this issue. Please contact our customer service team at support@soulisfree.com and we'll provide you with a satisfactory solution.
We value your support and are committed to ensuring you have a better experience in the future.
Best regards,
Soulisfree Customer Service Team

Rated 2 out of 5 stars

I ordered two 5XL t shirts

I ordered two 5XL t shirts, both were not USA 5XL and not to mention they were different sizes. My “free gift” was a tiny sticker not worth what it supposedly said it was. The tag also looks identical to shirts I’ve gotten off of temu or shein. Sorry but I’m disappointed for how much money I spent and so is my man.🤦‍♀️

7 September 2025
Unprompted review
Soulisfree logo

Reply from Soulisfree

Dear Customer:

We're deeply sorry that your order didn't meet your expectations, especially regarding the sizing mismatch and unsatisfactory gift. This isn't the experience we wanted.
We hope to resolve this issue. We've contacted you via support@soulisfree.com, so please check your email.
We'll investigate and provide an appropriate solution.
Thank you for your feedback, and we understand your situation.

Sincerely,
Soulisfree Customer Service Team

Rated 1 out of 5 stars

Very very small fit

Very very small fit. No size tag on order

4 September 2025
Unprompted review
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Reply from Soulisfree

Dear Customer:

Thanks for your note — we’re sorry the fit was too small and that your order was missing a size tag. We’ll look into this right away!
Could you please share your order number so we can check the details and assist you further? support@soulisfree.com
We appreciate your patience.

Sincerely,
Soulisfree Customer Service Team

Rated 4 out of 5 stars

Quick delivery great graphics but mid…

Quick delivery great graphics but mid average comfort

29 August 2025
Unprompted review
Soulisfree logo

Reply from Soulisfree

Dear Customer:

Thank you for your honest feedback! 😊
We’re really glad you’re happy with the delivery speed and love the graphics — that’s what we love to hear!
We’re sorry to hear the comfort level felt more average than expected. We aim for a soft yet durable feel, and we’ll definitely share your feedback with our team to keep improving the fit and fabric experience.
Thanks so much for giving us a try — we appreciate your support and hope to impress you even more next time! 💙

Sincerely,
Soulisfree Customer Service Team

Rated 5 out of 5 stars

Very good experience

Whilst I'm concerned about the reports of art theft (which I wasn't aware of when I made the order) I can only review based on my own experiences, which were very good!

My t-shirt showed up after 2 weeks, it's definitely cotton, I love the design, the print is good quality, it fits well. Good job.

1 September 2025
Unprompted review
Soulisfree logo

Reply from Soulisfree

Dear Customer:

Thank you for your honest and thoughtful feedback — we truly appreciate it!
We’re really glad your experience was positive: thrilled the shirt arrived in 2 weeks, that the quality, fit, and print met your expectations, and that you love the design. We stand by our products and are happy you’re enjoying yours.
Regarding the reports you mentioned — we take all concerns seriously and want to be clear: our designs are created in-house or through authorized collaborations. We respect artists’ rights and do not condone art theft. We’re always reviewing feedback to ensure we uphold the highest standards.
Thanks again for your support and for giving us a chance. We’re so happy you’re happy!

Sincerely,
Soulisfree Customer Service Team🤗

Rated 4 out of 5 stars

good but i’m missing the mystery gift…

good but i’m missing the mystery gift unfortunately
the quality of the fabric is good

29 August 2025
Unprompted review
Soulisfree logo

Reply from Soulisfree

Dear Customer:
Thank you for your feedback. We're glad to hear that you're satisfied with the quality of the fabric, but we apologize for the oversight regarding the missing mystery gift.

Please contact our customer service team at [Customer Service Email] or [Customer Service Phone Number] so we can address this issue promptly and ensure that you receive your mystery gift. We appreciate your understanding and are committed to making this right for you.

Thank you for bringing this to our attention, and we look forward to resolving the issue to your satisfaction.

Sincerely,
Soulisfree Customer Service Team

Rated 5 out of 5 stars

Easy operation, nice staff

Corpse operation of the online shop. I myself made a mistake in an order. I reported this to support and got a quick response and corrected my error. The lady from support was very nice and friendly.

31 August 2025
Unprompted review
Soulisfree logo

Reply from Soulisfree

Dear Customer,
Thank you for sharing your experience with us. We’re pleased to hear that our support team was able to assist you quickly and effectively in correcting your order. It's great to know that the representative you interacted with was nice and friendly, as we strive to provide excellent customer service.

If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again.

Best regards,
Soulisfree Customer Service Team

Rated 5 out of 5 stars

Smooth order and delivery. Great quality.

Smooth order and delivery. I love the material, seems could keep you warm but also cool. The material feels thick but not fuzzy where it would be overly warm. Also, seems good lasting quality.

29 August 2025
Unprompted review
Soulisfree logo

Reply from Soulisfree

Dear Customer:

Thank you so much for your kind words! We're thrilled you had a smooth experience and love the material — we designed it to be just right: cozy yet breathable, with a solid feel without being too fuzzy. We're also happy it gives you confidence in its quality and comfort.
Thanks for choosing us — we truly appreciate your support! 😊

Cordialement,
Soulisfree Customer Service Team

Rated 5 out of 5 stars

It took a while to get here but well…

It took a while to get here but well worth the wait great quality and fits just right

16 August 2025
Unprompted review
Soulisfree logo

Reply from Soulisfree

Dear Customer:

Thank you for your patience and kind words! We're so glad the wait was worth it and that you love the quality and fit — that means a lot to us! 💙

Cordialement,
Soulisfree Customer Service Team

Rated 5 out of 5 stars

Really good quality products.

Really good quality products.
Thick cotton material on both T shirts. Lovely design too.
Delivery took 2 weeks, but worth it :)

26 August 2025
Unprompted review
Soulisfree logo

Reply from Soulisfree

Dear Customer:

Thank you so much for your kind review! We're thrilled you're happy with the quality and love the thick cotton and design of the T-shirts. We're glad the wait was worth it for you — thank you for your patience and support! 😊👕💙

Soulisfree Customer Service Team

Rated 3 out of 5 stars

False advertising

False advertising, never go the 30$ free gift

12 August 2025
Unprompted review
Soulisfree logo

Reply from Soulisfree

Dear Customer:

We're very sorry to hear you felt this way and apologize for any misunderstanding. The $30 gift offer is only available on qualifying orders—the specific amount may depend on eligibility criteria such as order value, region, or promotional period.
We understand your feelings and would like to investigate this matter further to ensure transparency. Could you share more details about your order so we can verify our communication and make corrections? support@soulisfree.com
Your trust is important to us, and we're always here to help.

Soulisfree Customer Service Team

Rated 4 out of 5 stars

Love all but oneI I ordered 4 t-shirts and I love the…

I ordered 4 t-shirts and I love the designs on all of them. They are also all very comfortable. The only issue I have is that one of the t-shirts (life choices) has a little too much material around around the neck band which makes it look like it has a little gathering, which is odd. I would return it if they didnt come from out of country.

13 August 2025
Unprompted review
Soulisfree logo

Reply from Soulisfree

Dear Customer:

Thank you for your positive feedback regarding the design and comfort of your T-shirts! We're happy to hear that you generally enjoy them. However, we're sorry to hear that you experienced an issue with the collar on your Life Choices T-shirt. This is definitely not the experience we want for our customers.

We're happy to work with you to find a solution. Please contact us at support@soulisfree.com with the product you received, and we'll verify the issue and address it.
Thank you for your support and understanding, and we look forward to continuing to provide you with products you love!

Sincerely,
Soulisfree Customer Service Team

Rated 5 out of 5 stars

I love they're designs with speedy…

I love they're designs with speedy delivery 💯

2 August 2025
Unprompted review
Soulisfree logo

Reply from Soulisfree

Dear Customer,

Thank you so much for your kind words! We're thrilled you love our designs and that your order arrived quickly. We truly appreciate your support and can't wait to see you again! 💯👕

Best regards,
Soulisfree Customer Service Team

Rated 3 out of 5 stars

Shirts are great, size inaccurate

Shirts are great. But the sizes are different. I ordered a size bigger then last time but the shirts are not bigger. I wanted them to be a bit more oversized than last time.

15 August 2025
Unprompted review
Soulisfree logo

Reply from Soulisfree

Dear Customer,

We're glad you like these shirts.
We apologize that the sizes were not as expected. Please note that different products have different sizing charts.
Could you please send us a photo of the item you received for confirmation? support@soulisfree.com
Thank you for your understanding, and we're always here to help!

Best regards,
Soulisfree Customer Service Team

Rated 5 out of 5 stars

T shirts

T shirts are good quality with great designs. Delivery was within the time frame given with tracking available the moment they were dispatched. Great service and t shirts, I will definatly be buying more.

12 August 2025
Unprompted review
Soulisfree logo

Reply from Soulisfree

Dear Customer,

Thank you for your kind words! We’re thrilled to hear that you’re happy with the quality and designs of our t-shirts. It’s great to know that delivery met your expectations and that tracking updates kept you informed along the way.

Your support means so much to us, and we’re excited to hear you’ll be shopping with us again! If there’s anything we can assist you with in the future, don’t hesitate to reach out.

Best regards,
Soulisfree Customer Service Team

Rated 4 out of 5 stars

Never needs ironying... ;)

Too many choices, not enough funds. ;) The two I got were great. The ones I wanted but *didn't* get were many and varied. Too bad I didn't discover you back when I was young and buying tees by the dozens. ;)

18 July 2025
Unprompted review
Soulisfree logo

Reply from Soulisfree

Dear Customer,

We totally feel that — too many designs, not enough closet space! 😉
So glad you’re loving the ones you got, and who knows?
Maybe there’s still time to build that dream collection.
Thanks for supporting us, and welcome to the fun! 😊👕

Best Wishes,
Soulisfree Customer Service Team

Rated 5 out of 5 stars

Great T-Shirts , Great Designs ,high quallity!

I ordered 3 t-shirts. not only fast shipping but the quallity of the t shirts and the print on them is of a high quality . I love the designs on these t shirts . ive looked all over the web to find a good quality t shirt company and i will be ordering more from Soulisfree soon . 10 out of 10 & would not hesitate to recommend anyone

17 July 2025
Unprompted review
Soulisfree logo

Reply from Soulisfree

Dear Customer,

Thank you for your glowing feedback! We're delighted to hear that you enjoyed both the fast shipping and the high quality of the t-shirts and prints. Knowing that you love the designs and consider us a top-quality t-shirt company means a lot. We look forward to your future orders and truly appreciate your recommendation! 😊

Best Wishes,
Soulisfree Customer Service Team

Rated 5 out of 5 stars

Brilliant Design

Brilliant Design, Excellent Quality, and Outstanding Service

I’m really impressed with both the garment quality and the stunning design from Soulisfree, the material feels great and the print is vibrant and unique.

I’d also like to give special thanks to Vivi for her outstanding customer service. She handled a small mix-up with grace and generosity, That kind of care and responsiveness truly sets a brand apart.

Highly recommended, I’ll definitely be ordering again.

30 July 2025
Unprompted review
Soulisfree logo

Reply from Soulisfree

Dear Customer,

Thank you so much for your wonderful review! We're thrilled you love the designs and quality of our garments, and we're so glad you had a great experience with Vivi. Excellent customer service is important to us, and we're happy it made a difference. Thank you for your kind words and for choosing to shop with us — we can't wait to welcome you back!


Best Wishes,
Soulisfree Customer Service Team😜

Rated 5 out of 5 stars

Good quality 👌

Excellent quality 👌

18 July 2025
Unprompted review
Soulisfree logo

Reply from Soulisfree

Dear Customer,

Thank you very much for your positive feedback! We are glad that you like our high-quality shirts
If you have any other questions or need further assistance, please feel free to contact us.

Best Wishes,
Soulisfree Customer Service Team😘

Rated 5 out of 5 stars

Great quality shirts

Great quality shirts, fan of the heavyweight fabric used, great artist designs

24 July 2025
Unprompted review
Soulisfree logo

Reply from Soulisfree

Dear Customer,

Thank you very much for your positive feedback! We are glad that you like our high-quality shirts, especially the heavy fabrics and the design of our artists. Your support and satisfaction are the greatest encouragement to us.
Looking forward to providing you with more high-quality and unique designs in the future!

Best Wishes,
Soulisfree Customer Service Team🤞🥰

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