Sos Parts Reviews 

Reading some of the reviews the parcels are taking some time… UK to France it’s not going to be over night?!? My water tank broke on my Tefal iron the replacement is perfect so no complaints from me so thank you …

They maybe good on priced but their quick delivery claim are false, ordered an item which was in stock on the 14th and after 7 days no parcel so I wrote to them but they did not reply and now 10 days after purchase I have received an email from royal mail stating that the parcel is in France and on its way to the UK. So all in all their fast delivery will take about 2 weeks by the time I get it.

First they gave me the wrong tracking details that said I had received the Dishwasher basket at the same time it was despatched!!
I had Emailed them the dishwasher sticker that showed the model number etc. and they confirmed the basket would fit, so I ordered it. When I eventually received the basket it did not fit and they want me to pay for the return postage!!
THEY ARE AN INCOMPETENT JOKE.

Ordered and payd on 22'th of September, today is 5'th of October, parts declaired to be in 3 working days, so now there are 2 weeks, if you contact support you get onlu sh***y link, and no any explanation or update. Called Local post, and they sad that only 4*th of October it was sent out from France. So they lie that they sent second day, the sent it out only after 1,5 weeks from purchase. Sh***y customer service!!!

Really happy. Found the part I needed for a really reasonable price and shipping was ok too. A little concerned given some reviews but thought I'd take the risk. Item ordered on Sunday and delivered by Parcel Force on Friday. Part all fitted and washing machine works like new. Saved financially given I didn't have to call anyone out to do the repair. All in all great service given it was shipped from France. Thank you SOS parts.

Where is my order?!
The web-site is not accessible no matter what browser/computer I use. Placed order on 18.10.22 - nothing has arrived. No means of getting in touch with customer service and getting money back.

I placed an order since the 4 October and the part was showing in stock for next day delivery but up and until now,no delivery and no refund,they are scam,my order number is WYYUU5532

Great service from SOS parts. Communication was spot on, with an email every time there was a status change. Delivered on time even with the Royal Mail strikes. Great price too, a lot cheaper than other spares websites. I will be using them again in the future

They gave me 1 invalid track number and one track number from someone else's number. It's an awful stupid service that cheating people

Ordered a part that was showing in stock on the website for same day despatch. 3 days later still not despatched. Customer services assured was on back order and would be sent within 7 days. Still no part 3 weeks later so they just refunded. I needed the part urgently. SOS parts - you need to re-assess your name!!!!!!!

I looked everywhere for this part for a steam generator iron could only find it on 🆘 parts order was delivered within a week and the part came from France had no issue was updated through out the order process definitely would use this company again

Ordered a low value part. Excellent customer service and informed of the delivery status even though the part was under a tenner. Will definitely use again.

I placed an order with SOS Parts for an Aga grill pan handle plastic screw at around 11am and found the order through my letter box at 2pm😁 Amazing!👌 I wasn’t expecting it for around three days.
Well done you guys!
Thank you so much.

Ordered a new bowl for my Kenwood food processor. Very competitive price and quick dispatch and delivery.

Ordered a heating element for a Miele washing machine which arrived after 5 days. Received regular emails on state of order. The part was identical to the Miele original, but only a fifth of the price.

Great service fast delivery. Was a little worried by previous reviews, but I can honestly say the service has been faultless.

I purchased two wire shelves for my Neff oven totalling £29 (the cost of one on the Neff website)

I’d definitely order from this company again without reservation.

This company has an outstanding service. Their website is very accurate and you can find every kind of difficult to get replacement parts. Excellent prices and shipping time. Very impressed. I highly recommend the company.

Extremely slow shipping. Expect waiting over a month for your product to arrive. Not very “SOS” 🤦‍♂️

Great selection and quite nice shopping system, but instead of 3 working days, I waited 11! With no sorry, explanation, and even worse - with wrong estimation from the beginning.