REally helpful guy on chat who did all he could to understand what I needed and help me get the right parts. Now waiting on tech team to confirm what the parts are so I don't buy the wrong thing. The... See more
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Company details
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A live spare parts database of over 19 million parts! With replacement spare parts for over 3000 brands of appliances and next day delivery for 200000+ spare parts, with another 350000 available for delivery within 7 days! Accepting PayPal, Apple Pay, Google Pay and Credit/Debit Cards
Contact info
Unit B Lake Works, PO16 9DR, Fareham, United Kingdom
- 01329 825 403
- hello@spares2repair.co.uk
- spares2repair.co.uk
Replied to 33% of negative reviews
Typically replies within 1 week
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Service
Ordered a part which turned out to be the wrong one as the website didn't make it clear that there were 2 different sizes for the unit we had. Returned the incorrect one and reordered the correct one. All items were processed without any dramas and quickly and promptly. Thank you, particularly to Dan for his time, understanding and help. Great service. Delivery was prompt and efficient.
I had a great experience with the…
I had a great experience with the support team when I needed help finding a replacement washing machine door handle. They responded quickly, were very helpful, and guided me clearly to the correct spare part. The whole process was smooth and stress-free, and I was able to fix the issue without any problems. Really appreciate the support—highly recommended!
Great service
Great service. Great communication and product knowledge. Care and attention when packing items and swift response and delivery time. Very happy customer
Speedy supply of genuine part
Speedy supply of genuine part. All as promised. Thanks.
Great service
Item arrived on time and was well…
Item arrived on time and was well packaged and good price thanks
Great communications throughout
Great communications throughout, product was exactly as specified, will use again!
Expensive postage and no show order
Bought a freezer door part specifically as they said it would be delivered in 2 working days. Paid £5.49 for the postage and no delivery. Contacted them and lo and behold it was being packed! It arrived after 4 days so no freezer all week. I’ve requested my postage back as they didn’t deliver it in time and that’s not cheap postage, and I’ve heard nothing back yet again. I wouldn’t use this company again for sure
Smeg satisfaction!
Delighted to find the small but vital component needed to fix our Smeg oven. The part arrived when expected and the cooker is fixed- hurrah!
Outstanding
Outstanding. Great product. Great customer service. Very fast delivery. The product works great and is as described. Highly recommend.
Thank you 😊
Worth chacking for spares
I have obtained a replacement filters for a Philips humidifier that were unavailable from Philips. It was originally back-ordered but I eventually got them after waiting for a few weeks.
Spares2repair is worth checking even if you cannot get spare parts from the manufacturer themselves.
Ordered part in February which was…
Ordered part in February which was actually on back order, it arrived in April, The communication and information on my orders progress was fantastic and I'm extremely grateful that they managed to get the part I needed. Thank you!
Easy to navigate web site
Easy to navigate web site. Found parts at great prices.
Delivery as expected.
Packaged safely, and not too much wasted (like the lack of waste). Really pleased with whole experience. I will use site again and reccomend excellent quality products.
Amazing service
I ordered a part for my printer. I didn't know it was not available at the time, but Spares2Repair handled everything, from making the order with the manufacturer all the way to the shipping. I am beyond satisfied, and the part I received is the exact reference I needed. I highly recommend Spares2Repair, it's really worth everything.
Excellent Service
The company support is really good, the order was handled very well. I was given all the help I needed.
Effective customer service
Took a bit of time for the intial email that wasnt automated but the automated email asks for the information that customer service (Dan) would need.
Once Dan replied saying he was looking into what part i would need it was done pretty fast along with the link and the reassurance it is the part that will fit my washing machine.
Thanks Dan best customer service in a while
Efficient and straight to the point
Chat Bot help
Dan who I was talking to via the Chat Bot, helped my sort out what I needed for both my cooker and Fridge/Freezer with very little information. I normally hate Chat Bots as cannot get a clear answer. Dan not only understood the question but gave the answer,and sent a link to the products I need.
Dan G AWESOME!
Dan G of the company was awesome to deal with, kindly checking my dishwasher model no. compatibility to offer suitable spares in no time at all :)
Super helpful site for oven spare parts
The website was easy to navigate, I found what I wanted easily, good product detail. Competitive product pricing and loved the order process update emails. I shipped my oder by Royal Mail to Singapore, had tracking updates, it arrived on time and was a reasonable cost. Product now installed! Super happy with the site and service.
Bosch Washing Machine Part
The part I needed was delivered quickly and efficiently. I will definitely use Spares2Repair again.
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