Sonic Dental Reviews 

711
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 469 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product's effectiveness in thoroughly cleaning and sanitizing dental appliances like aligners, night guards, and retainers, often making them feel and look significantly cleaner. Many people appreciate the ease of use, quick cleaning cycles, and the convenience of portable designs, which simplify daily routines. The company's service is also highlighted for its efficiency, with many consumers noting prompt delivery and responsive support. However, some customers experienced delays with delivery, with items taking longer to arrive than initially expected. Additionally, a few other people also felt that while effective, the devices sometimes required extra effort or cleaning tablets for very old or deeply stained appliances to achieve optimal results.

What people talk about most

Product

Consumers generally express high satisfaction with the product, often describing it as a "game changer" for... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the effectiveness of the... See more

User experience

Users describe positive interactions with user experience, consistently praising the products for being easy... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting the quick and prompt... See more

Service

Reviewers highlight positive aspects of service, consistently praising its promptness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My sonic dental cleaner has been pivotal on my Invisalign journey. I feel so much confidence in every clean knowing that the UV light is killing any potential bacteria that could harm my teeth. It’s q... See more

Rated 5 out of 5 stars

After 6 months of scrubbing aligners I discovered Sonic Odyssey. What an absolute game changer! Instead of laborious cleaning with a toothbrush I just pop them in the pot and 5 minutes later they’re r... See more

Rated 5 out of 5 stars

Sonic dental delivered their product promptly and in great condition with easy to understand instructions. Their product does exactly what they claim it does. My mouthpiece for sleep apnea has never... See more

Rated 5 out of 5 stars

Before I purchased the Sonic Go Obsidian I was cleaning my aligners daily with tablets and brushing. I never felt they were really clean. I researched ultrasonic machines and this one was hands down t... See more


Company details

  1. Dental Supply Store
  2. Beauty Product Supplier
  3. Cosmetic Dentist
  4. Cosmetics Store
  5. Health and Beauty Shop

Written by the company

Sonic Dental is driven by a simple mission: to make your Dental Appliance journey as simple, hygienic, and hassle-free as possible. Our world-class team developed the Sonic Pro, featuring our patent-pending cleaning technology. This innovative device combines a dual-action 43,000Hz ultrasonic cleaning mechanism with U.V-C light technology to clean and sterilize your dental appliance at a microscopic level. With over 500,000 Sonic Pros sold globally, we are committed to delivering high-quality products and exceptional customer support. All of our electrical products come with a 1-Year Warranty for peace of mind and we have a dedicated, full-time customer support team to help answer any questions you may have. Our dedicated team, including dental professionals, is constantly innovating to bring you the next breakthrough in dental appliance care. We’re excited to continue enhancing your experience with cutting-edge solutions. Any questions? Just ask!


Contact info

4.8

Excellent

TrustScore 5 out of 5

711 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(711)

478 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My sonic dental cleaner has been…

My sonic dental cleaner has been pivotal on my Invisalign journey. I feel so much confidence in every clean knowing that the UV light is killing any potential bacteria that could harm my teeth. It’s quick and easy to use, small enough to pack for travel and I wouldn’t be without it - even when I move onto a retainer only at night.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I received a faulty product, contacted them and got a response back within 30minutes. They asked me a few questions, I sent a few photos, but they had already put in a request to send me out another product free of charge. It was delivered within 3 days of me submitting the request. Extremely good customer service, many thanks to Grace.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Don’t hesitate- get the sonic pod!

I ordered the sonic pod and within a few days it was delivered to me! It did not disappoint either! Good buy to scrubbing my retainers that were still dirty after me scrubbing. I now just pop my retainers in the sonic pod and push a button and ta da! Spotless clean and shiny like the day I got it!

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Really fast shipping

Really fast shipping! I was surprised I am in Canada and got my order within days. Very happy and would recommend

17 June 2026
Unprompted review
Rated 5 out of 5 stars

This is a wonderful product

This is a wonderful product. It really cleans the mouth piece I wear nightly to protect against wrecking my smile. And when I had issues w it the company wrote back immediately. They were beyond helpful. Five stars!!!

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Good value and positive experience with shipping and customer service.

Grateful to have an at home mechanism to clean my night guard effectively at home. My Dental Hygienist would use clinic ultra sonic twice/year at my recall. Thrilled that I can now complete this daily. Product was priced mid range based on my research. Device came within two days. Set up was easy and warranty was confirmed by a real person via email the day it arrived. Working very well. Thank you.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Works wonders on a mouth guard

I bought the cleaning tablets a week after buying the Dental pod, and after 1 week of cleaning my manky! mouth guard is starting to look clear and clean.

Delivery was super speedy, and I was kept up to date with messages.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

I want to give Sonic a 5*rating for

I want to give Sonic a 5*rating for exceeding my expectations from what started as a complaint to completely and speedily covering all aspects of my order. If only more companies these days acted in the manner of Sonic's customer service.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

The Sonic cleaner really does work

The Sonic cleaner really does work. Maybe not like you see in their videos, it takes a few cycles to see major changes but my night guard had gone yellow all over, with some very dark grooves. After a few cycles all of the dark grooves had gone. The yellowish stains are not all gone yet but I hope that using the tablets might allow me to restore the night guard to its former clear state. I wish I had got it when my night guard was new, as I believe it would have kept it clear.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Best little cleaner

Before I purchased the Sonic Go Obsidian I was cleaning my aligners daily with tablets and brushing. I never felt they were really clean. I researched ultrasonic machines and this one was hands down the favorite. The ultraviolet feature really gets the aligners and retainers clean and sterile. Best purchase ever!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

This is a great little machine

This is a great little machine ! It cleans very easily and quickly. My daughter has been asking for one since Christmas to clean her retainer. She says it’s great !

16 June 2026
Unprompted review
Rated 4 out of 5 stars

I do like my sonic Go for travel use. Cable free

I do like my sonic Go (I bought it to be able to travel easily with my invisalign braces) I have only used it once as I haven't needed to use it - while at home I use a large plugged in sonic & water cleaner, but this is nice and small. I do prefer to use a larger one with water for more thorough cleaning, but his was very useful to pop my braces in at a wedding recently, and know they were germ free, and not need a cable of any kind and just slipped it in a pocket. It's a little noisy, but easily covered with the band music, and not an issue.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Loved this product

Loved this product! Left my retainers and gumshield extremely clean after just one use. My retainers are no longer cloudy, instead they are completely clear and look brand new. My gumshield also looks and feels fresh.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Nice piece of equipment

Nice piece of equipment that leave my prothesise very clean and nice. It leaves a nice fresh feeling once put back in my mouth and I feel a fresh breeth

10 June 2026
Unprompted review
Rated 5 out of 5 stars

helps me quickly clean my retainers…

This device helps me clean my retainers quickly in the morning while I brush my teeth, which saves me a lot of time getting up in the morning. The instructions are easy to follow and make sense, and the device easily gets rid of things stuck in my retainers.

1 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look