Solveig Multimedia Reviews 

108
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The support I received from Dmitry was very prompt. He had listened to all my concerns and came up with a very satisfactory solution. I would also like to mention that the SolveigMM Video Splitter 9... See more

Rated 4 out of 5 stars

This is the best for accuracy video splitter I have used over the last 25 years. There are some interface oddities that are not really intuitive for me. Support were quick, easy to understand and ac... See more

Rated 5 out of 5 stars

This company is doing everything right. I have been using Video Splitter since the beginning of last year, and it has performed flawlessly. Many hours of splitting and joining videos, trimming segme... See more

Company replied

Rated 5 out of 5 stars

I have been using HyperCam 5.5 software for years and have to say I’ve been thoroughly impressed throughout that time. I’ve never had any issues and can highly recommend this program. Solveig’s custom... See more

Company replied

Company details

  1. Software Company

Written by the company

Solveig Multimedia is a research and development company specializing in advanced video-editing solutions for both home users and professionals. The company’s programs and SDKs support cutting-edge video standards and formats like MP4 ISO, AVCHD, WEB M...


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4.7

Excellent

TrustScore 4.5 out of 5

108 reviews

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4.7

All reviews

(108)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent App to Split Home Videos

I am currently digitizing a large number of family videos. I looked for an app to enable me to delete the unwanted segments and either save individual or merge wanted segments. I also wanted this process to be lossless with no re-encoding so as to preserve the video quality.
After trying numerous products which worked with varying degrees of success and difficulty, I found Solveigmm Video Splitter which worked easily and perfectly.
I am also very pleased with the customer support. Olga answered my eMailed question with a detailed answer within a couple of ours.
This is an excellent and well supported Video Splitter app.

24 October 2024
Unprompted review
Solveig Multimedia logo

Reply from Solveig Multimedia

Hello Dubinvero,

Thank you so much for the detailed and positive review!
We’re thrilled that SolveigMM Video Splitter is helping you digitize your family videos and that it meets your needs for lossless editing and merging. We’re especially glad you found it easy to use and that our customer support was helpful. We appreciate your recommendation!

Best Regards,
Olga Krovyakova
Solveig Multimedia

Rated 5 out of 5 stars

Excellent Customer Service

After a PC Crash I wasn't able to activate my license on the new PC. I contacted the customer support and my license counter was reset within a couple of hours, that's excellent.

14 October 2024
Unprompted review
Solveig Multimedia logo

Reply from Solveig Multimedia

Hello Uwe,

We’re glad we could quickly reset your license key after your PC crash! We strive to make our customer service experience as smooth and efficient as possible. Thanks for the review!

Best Regards,
Olga Krovyakova
Solveig Multimedia

Rated 5 out of 5 stars

Best of all screencapture programs I had tested

Very good program to capture screen video. And the support is outstanding quick. Any problems got solved very quick.
Satisfied customer sine very long time (Version 2.x)

4 October 2024
Unprompted review
Solveig Multimedia logo

Reply from Solveig Multimedia

Hello Michael,

Thank you so much for the glowing review!
We’re thrilled that you consider HyperCam as the best screencapture program you’ve tested, that the capture quality is excellent, and that you’ve always had quick and helpful support. We’re especially honored that you’ve been a satisfied customer!

Best Regards,
Olga Krovyakova
Solveig Multimedia

Rated 5 out of 5 stars

Perfect

Perfect ! I bought a life time license and got to install the app again... Very fast answer!!!

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Activate License Issue

I had recently upgraded my motherboard and OS. When I came to use my Solveig Video Splitter 7 Home Edition, a re-activation was required. I was unable to complete the re-activation and contacted the customer support. Olga Krovyakova responded in less than 24 hours and had resolved the issue for me.
Good Work Olga.....
Noel....

20 June 2024
Unprompted review
Rated 5 out of 5 stars

I bought this product to remove adverts…

I bought this product to remove adverts from recorded TV programmes. I have been delighted with it and would highly recommend it.

On the occasions that I have required support it has been prompt, helpful and thorough.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Responsive tech support from real people.

Solveig Video Editor is a great program when you need to do simple edits and transitions without lengthy (and lossy) re-rendering. Kudos to the staff.

I had a minor issue with the program that was indeed a bug.

Olga in tech support listened to my issue, confirmed the problem, and offered to get back to me once it was fixed.

A matter of days later, she actually did just that! I love supporting small businesses that support their customers. Fine people with an excellent product.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

The Hypercam program is awesome for…

The Hypercam program is awesome for capturing any type of video for historical purposes and the support is spot on! I just have to remember, if you contact support, make sure you check the "spam" folder for any reply. Olga was very efficient in her response and the advice corrected my problem with one simple setting.

6 May 2024
Unprompted review
Rated 5 out of 5 stars

Hypercam

Hypercam, very good software, very useful and easy to use.
The support is very effective, my SSD having broken down I could not deactivate my license to install it on the new one.
So I sent an email to support and the next day my problem was resolved, they deactivated my license themselves.
Thanks to Olga for her speed and efficiency.

3 May 2024
Unprompted review
Rated 5 out of 5 stars

This company has done a great job with Video Editor

This company has done a great job with their Video Editor. It is the only software package that I have found that lets me edit video without making the saved video 3 times the size it was. The tech support has been fantastic and very responsive. I will continue to use this company for as long as they are in business.

21 March 2024
Unprompted review
Rated 1 out of 5 stars

The product is great, but billed by annual fee only.

Although the product is great, and I was a big fan of this software starting with V4, but now I rate it anyway with 1* due to the fact, starting with V8 it has to be licensed by an annual billed fee. In my opinion, it's a rip-off when a software is only offered as a subscription with annually recurring costs, especially for private use. I don't go along with that, that makes me really angry, and with such behavior they've lost a so far happy customer. V7 works still just fine for my needs.

2 September 2023
Unprompted review
Solveig Multimedia logo

Reply from Solveig Multimedia

Hello Daniel,

Thank you for your review.
We are sorry that you are upset.
Along with subscription we currently offer the purchase the perpetual license of Video Splitter at its home page. It is enough to switch to "lifetime" in the purchase section here https://www.solveigmm.com/en/products/video-splitter/#choose
As for upgrades, besides the subscription, an upgrade to a perpetual license is also offered.
You, as our valid customer, can receive the discount for the upgrade to perpetual license.
If you are interested in upgrading to a perpetual license version 8 of Video Splitter, please contact us at support@solveigmm and we will resolve the issue with the upgrade in the best possible way.

Best Regards,
Olga Krovyakova
Solveig Multimedia

Rated 5 out of 5 stars

Customer Support Solved My Problem

I have been using the SolveigMM Video Splitter for many years. It is my favorite video splitter. I recently had to buy a new PC as my old one is not Windows 11 compatiable. Olga, from customer service helped me activate the license on the new computer, and got me through some additional security features they have added. I am happy my lifetime license is working on my new PC!

6 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Software & Excellent Customer Service

I purchased Solveig Multimedia Splitter a few years ago and the product works perfectly. Recently I upgraded my motherboard which caused all of my licensed software to deactivate. I contacted Solveig customer service with my registration key. They responded in hours and helped me get my software registered and functioning again immediately.

12 July 2023
Unprompted review

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