SolesWithHeart 

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Rated 5 out of 5 stars

What a wonderful shop. My wife was looking for a special type of shoe called Vionic. The lady that served us was amazing. So helpful; understanding of my wife'needs. Nothing was to much trouble. The... See more

Rated 5 out of 5 stars

Great stock, great and patient staff and great fit. Michelle always goes the extra mile even crossing the road to see if the podiatrist was there for us to consult when worried about my little ones t... See more

Rated 5 out of 5 stars

On our first visit Michelle fitted my son properly but the shoes we liked weren’t in stock in his size so they were ordered in & arrived quickly. When we returned to try them with a very overtired dra... See more

Rated 5 out of 5 stars

Have used Soles With Heart since I moved to the area 6 years ago and can’t fault anything about them! Every pair of shoes purchased has been fitted perfectly and they will never send you off with a pa... See more

Company replied

Company details

  1. Shoe Store

Information provided by various external sources

We are an award winning independant shoe shop specialising in measuring children feet fitting & for fitting orthotics. We pride ourselves on customer service. We try to source our shoes from Europe some of the best leathers are found in Spain Portugal and Italy. We offer a section of Ladies shoes & bags. To add to our offering we now stock children clothes, Kite Organic,Hatley, 3Pommes Angels Face & Frugi


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Rated 5 out of 5 stars

I went in to Soles With Heart on the…

I went in to Soles With Heart on the off chance that a miracle would happen, and it did! Kind and helpful staff measured my daughter’s feet then came back with all the available options, my difficult preteen decided on a pair & they just so happened to fit her and her narrow ankles! Michelle sprayed the shoes with a protective, something most shoe shops try to flog you instead. And that was that. That’s right, I took a12 year old girl school shopping and it was that simple! In and out within 20 minutes! Amazing!

31 August 2018
Unprompted review
SolesWithHeart logo

Reply from SolesWithHeart

Thank you so much Jo for taking the time to review us. We give 100% to our shop and with customer service too. Please spread the word. See you soon. Michelle & Team x

Rated 4 out of 5 stars

We had excellent service and the lady…

We had excellent service and the lady was really good with my children. My daughter needed shoes with good inner step support and there were a few choices - all of which were in stock for her size. The shoes were substantially mor expensive than other brands but were fitted with room so should last a bit longer. My only concern was the open door to a busy road with a toddler running around.

27 August 2018
Unprompted review
Rated 5 out of 5 stars

On our first visit Michelle fitted my…

On our first visit Michelle fitted my son properly but the shoes we liked weren’t in stock in his size so they were ordered in & arrived quickly. When we returned to try them with a very overtired dramatic boy Michelle was the ultimate professional and handled everything beautifully. Thank you Michelle & your lovely ladies for making a mortified Mummy feel a bit better and sending my son away with lovely, well fitting new school shoes x

23 August 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, personal service from a team I 100% trust to advise me what is best for my toddler’s growing feet. Thank you!

14 August 2018
Unprompted review
Rated 5 out of 5 stars

Very helpful and welcoming

Very helpful and welcoming. I was very pleased with my bag which is in daily use. Would recommend shopping there and will be going back myself.

26 July 2018
Unprompted review
Rated 4 out of 5 stars

No receipt

I was told there was a problem giving a receipt and I was asked for me email address so one could be sent that way. I have still not received this.

Service in the shop was very friendly.

30 June 2018
Unprompted review
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Reply from SolesWithHeart

Hi thank you so much for letting us know about the email we will log this with our web site company and this can be rectified. Printer is now working!!!
Have a lovely weekend SWH x

Rated 5 out of 5 stars

May never have known my daughter had a…

May never have known my daughter had a problem and needed to see a Podiatrist!
Having bought Croc's elsewhere recently, we went back to Soles with Heart as we always do for school shoes - Michelle let us know that our daughter needed to see a Podiatrist, and our GP is now referring us - am amazed that the other shoe shop didn't mention this when they checked her feet two weeks before!! Thank you Michelle, briilliant service and beautiful shop.

19 June 2018
Unprompted review
SolesWithHeart logo

Reply from SolesWithHeart

I am so pleased they are referring her keep me update to what is happening and we can work together for the correct shoe. x

Rated 5 out of 5 stars

Saved the day

Really helpful. My daughter's shoes were hurting her feet and the staff identified that she had been fitted in the wrong size the previous week at a high street children's shoe shop. They tried lots of pairs to find some that fitted and I promptly went off to get a refund from the first store. We've not had a complaint about shoes hurting since.

15 May 2018
Unprompted review
Rated 5 out of 5 stars

I would recommend this company…

I would recommend this company extremely helpful and received item within 2 days

15 April 2018
Unprompted review
SolesWithHeart logo

Reply from SolesWithHeart

Thank you for taking the time to leave a review. Really please you were happy with the service. Our web site changes weekly keep a look out.
Many thanks SWH Team x

Rated 5 out of 5 stars

Can absolutely recommend Soles With…

Can absolutely recommend Soles With Heart, fantastic service, choice and most importantly fit of my baby’s first shoes. They are also a LoveLocal card partner offering a discount to customers keen to support their local businesses.

26 March 2018
Unprompted review
SolesWithHeart logo

Reply from SolesWithHeart

Thank you so much for the review we love our job. We have a passion for fitting and finding shoes that are a bit different. See you soon.

Rated 5 out of 5 stars

Five stars all the way

Five stars all the way! Such amazing customer service, it really is second to none. Thoroughly recommend this amazing shop.

4 March 2018
Unprompted review
SolesWithHeart logo

Reply from SolesWithHeart

Thanks so much for the review, from all the Team SWH x

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