Global Boutique Reviews 148

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent customer service. Starting from the very swift response on WhatsApp when first enquiring about a pair of VCA earrings, to doing everything they could to get the earrings to me before my birt... See more

Rated 5 out of 5 stars

This was my most daunting purchase, as I was buying a watch which has been a lifetime dream and beyond my normal budget status. Ramon and the team from Global Watches made it simple, easy and insti... See more

Rated 5 out of 5 stars

Recently bought a rolex watch for my daughter here. Found Michael to be very helpful & honest & the watch was obtained within the time scale he quoted & he altered the strap at no cost & the whole e... See more

Rated 5 out of 5 stars

This shop is outstanding. If you’re looking for anything special that you know you’ll probably be waiting years for on a waiting list, well this shop is bound to have it. I’ve been in there 3 time... See more

Company details

  1. Watch Store
  2. Handbags Shop
  3. Jewelry Store

Written by the company

We sell the finest selection of pre-owned watches, new & pre-owned Hermès handbags, diamond jewellery, as well as engagement and wedding rings in our Mayfair London shop. If you can't make it to our boutique visit our online shop. We have worldwide free shipping. You can also sell or part exchange your luxury watch through us. We also buy Hermès handbags. You can book appointments with us in the shop or online over Zoom to discuss your needs - visit our website to make your appointment or give us a call 0800 069 9323. Or, you can pop into our boutique anytime during business hours.


Contact info

4.9

Excellent

TrustScore 5 out of 5

148 reviews

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Starting from the very swift response on WhatsApp when first enquiring about a pair of VCA earrings, to doing everything they could to get the earrings to me before my birthday weekend, and all while being super friendly and accommodating. Earrings were beautiful packaged up and wrapped as well. Would highly recommend them!

10 October 2024
Unprompted review
Rated 5 out of 5 stars

"I recently visited this prestige watch…

"I recently visited this prestige watch shop and was thoroughly impressed. The store exudes elegance, and the carefully curated selection of luxury timepieces is truly remarkable. The personalized service and expertise of the staff made my visit a delight. If you're in search of an extraordinary watch-buying experience, I highly recommend a visit to global boutique

17 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and extremely…

Excellent service and extremely friendly relaxed environment.I usually deal with Emma but have always been impressed by the professionalism and friendliness of the team.
Thankyou. Will be back!

20 March 2023
Unprompted review
Rated 5 out of 5 stars

Great service at Global Boutique!

Great service at Global Boutique! I have an anniversary coming up and I came in looking to learn more about the Hermes bags as a gift for my partner. The team at Global Boutique are super professional, friendly and helpful. Special shout out to Danijela, I'll certainly be back soon.

23 January 2024
Unprompted review
Rated 5 out of 5 stars

They are professional from start to…

They are professional from start to finish - a seemless transaction without any stress at all
I would highly recommend doing business with them - and if opportunity arises I will again.
James Espir

24 November 2023
Unprompted review
Rated 5 out of 5 stars

This shop is outstanding. Friendly staff!

This shop is outstanding.
If you’re looking for anything special that you know you’ll probably be waiting years for on a waiting list, well this shop is bound to have it.
I’ve been in there 3 times in the past year, bought two special watches and a rare handbag. On each occasion I’ve been served by Camilla, who is probably one of the kindest, friendliest and most passionate saleswoman I’ve ever come across. Her knowledge of watches is vast and impressive. I did not feel under any pressure or obligation to buy which I really liked. I would highly recommend to just pop in, even if you’re just browsing or want to try something special on.You will be amazed how nice everyone is.

16 December 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful shopping experience

I wanted something different from the high street experience as I was making a special purchase. A friend recommended Global Boutique and to ask for Camilla. What a great recommendation from the moment I entered the shop it was a wonderful experience. Camilla’s knowledge and personable service made it a pleasure and with her guidance I made the perfect purchase. Thank you Global Boutique.

20 January 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

What a great store popped in to get some prices as I want to sell my Hermes bag, they gave me all the information I needed and all the options Thank you Andrea and lady colleague that helped.

20 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Customer Service was excellent. Enquired about 2 Rolex watches. Sales person Camilla was friendly, patient and very knowledgable about the products. She explained all the functions, features and pricing and told me to come back when ready if I was interested in making a purchase or for any further information. Fantastic experience would recommend.

22 January 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience with Camilla Phillips

Popped into the Global boutique as an existing High End watch owner/ collector with no intention of purchasing another watch. Came out with a new idea to buy Patek watch. Such an experienced, professional staff, especially Camilla Phillips. It is very rare to see those days that salesperson so knowledgeable and so skilled, I had such a great chat as a watch collector and I would like to say a big thank you to Camilla for her diligence and patience explaining everything, amazing service and such a great experience.

18 January 2024
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience.

I had a fantastic experience in the Global boutique where Camila could give me a gran tour in the store, show me all the new watch’s and bags. With her help, kindness and knowledge I could find the perfect timeless piece.
Thank you for it.

12 January 2024
Unprompted review
Rated 5 out of 5 stars

Global boutique

Hi. I have had the most wonderful experience with this boutique and Camila in particular
The after care is what I seek when purchasing a high end watch or any item. The service has been above and beyond.
Well done Camila and well done global boutique 👏👏👏👏👏👏

18 December 2023
Unprompted review
Rated 5 out of 5 stars

I couldn't recommend this place enough enough

I couldn't recommend this place enough, I was served by Camilla and Daniella, who went above and beyond to source all the information I needed. They were extremely knowledgeable. The service was professional but fun. I will definitely be back.

17 January 2024
Unprompted review
Rated 5 out of 5 stars

Amazing staff

Amazing staff, very attentive and courteous, the purchase was very detailed so had no hesitation in my purchase.

Will definitely go back fantastic, would definitely recommend

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer experience from Emma

I was a little nervous to go inside the shop but once inside Emma the sales assistant was so welcoming, friendly and made me feel so relaxed - she really knew what she was talking about and the watches I was looking at (I didn’t want to tell her I had no idea!!). I will certainly go back and ask for Emma again. Thank you for all your help and advice!! Much appreciated and my husband loved his special birthday present!!!

11 March 2023
Unprompted review

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