I was introduced to your Solenco CF8500 in 2021 after 3 weeks in hospital with COVID. It is a sturdy product. I'm waiting for the filters to arrive August to replace mine. I live in Newcastle KZN... See more
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Review summary
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Reviews shaping this summary
Prompt friendly response to request for help with problem on the Solenco bought week earlier(11 June 2026) Couriers collected the Solenco same day. Repairs carried out and Solenco returned by couriers... See more
The order process went smoothly even after we changed our minds on the model we wanted. The staff at Solenco were very friendly and helpful assisting us to make the additional payment. The unit was di... See more
I purchased the Arete 2 and have never been happier. Energy consumption is very low and it is easy to empty. Being a Smart device it has afforded the ability to pre-program a schedule and runs perfect... See more
Company details
Written by the company
Solenco is a leading provider of award-winning home air treatment solutions, dedicated to enhancing indoor air quality and promoting healthier living environments. Our extensive product range includes top-quality dehumidifiers, air purifiers, evaporative coolers, robot vacuum cleaners, and fans, all designed to meet the diverse needs of our customers in the UK and South Africa. At Solenco, we are committed to sustainability and energy efficiency. Our products are designed to be eco-friendly and cost-effective, providing value to our customers while minimizing environmental impact. We also offer free shipping throughout South Africa and have over 20 years of experience in the industry, ensuring reliable after-sales support. Experience the benefits of improved air quality and home comfort with Solenco's innovative solutions. Visit our website to explore our full range of products and find the perfect fit for your needs.
Contact info
South Africa
- solencostore.com
4.8
Excellent
636 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
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What an amazing experiencing
What an amazing experiencing! From purchasing to delivery. Solenco keep it up!
30 September 2025
Excellent service
25 September 2025
The product was easily ordered and…
The product was easily ordered and delivered promptly.
19 September 2025
Fast and Efficient service and Delivery
Fast and Efficient service, delivery was 3 days.
17 September 2025
Fast and efficient service
My query was dealt with very quickly and efficiently by the agent. He sent me a picture of the item was wanting to buy, plus a link to make the payment. There were several options for payment and I paid via SnapScan which was easy and quick.
I also received regular emails updating me on the status of my order and delivery details.
10 September 2025
Service
As always great service and they kept me in the loop all the time via e-mails on my delivery.
The 20lt dehumidifier is a great investment, super quite.
Kind Regards
James
1 September 2025
Above and Beyond
Just the very best service! I can highly recommend this company! above and beyond, all the way
27 August 2025
Smooth process
Smooth process. No hiccups. This may not sound like much but there are so many times when people experience problems when buying.
27 August 2025
Orders and service
Delivery of orders is fast and efficient. Keeping me up to date all the time.
Recently had some problems with my D7 and they also sorted that out for me, and fixed my D7
I am very grateful for the service received from Kyle and Corne with my D7
I can only speak positive of all my experiences with Solenco, from orders to service and being very helpful all the time
27 August 2025
Excellent service from Solenco!
Solenco was very quick with the delivery of the item I purchased. I was updated on each stage of the process until receipt of the product.
25 August 2025
Great service with very fast delivery
4 August 2025
Excellent and efficient service and…
Excellent and efficient service and brilliant products, highly recommend!
10 June 2025
I received the correct order in time as…
I received the correct order in time as promised and the product was working the first time.
19 August 2025
Quick delivery and amazing air purifier.
6 August 2025
Online assistance and fast delivery
15 August 2025
The website provides informative…
The website provides informative product information. The online ordering is seamless, and you kept informed the whole of the courier status up to delivery at your door.
15 August 2025
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