Searching for EHR software was made easier as I could find a lot of information in one place. After somewhat disappointing initial recommendations, they got better with a little communication. I us... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
They gave good recommendations. Just keep in mind they will not suggest companies that do not pay them, so make sure you don't miss any major players in a respective field. Friendly as well.
Company replied
The team was helpful, communicative and took time to understand what we were looking for. We were given several options. A few were what we wanted, and some helped us discover other options that were... See more
Company replied
Software Advice was a true find. We were looking to contract with a CRM+ system for our performing arts non-profit that we could afford and found the choices daunting or too expensive. These folks hel... See more
Company replied
Company details
Written by the company
Software Advice simplifies software buying. Through 1-on-1 conversation and trusted insights, industry-specific advisors guide buyers to top software options in as little as 15 minutes (and it’s 100% free). Founded in 2005, Software Advice has helped nearly 900,000 businesses find the right software for their specific needs. Software Advice also features over 1.5 million verified user reviews to ensure people feel confident in their technology decisions. For more information, visit softwareadvice.com.
Contact info
2500 Bee Caves Rd, 78746, Austin, United States
- (800) 918-2764
- followup@softwareadvice.com
- softwareadvice.com
4.1
Great
673 reviews
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
ComplianceQuest, ETQ Reliance, Unifize, Intellect QMS, Epicor Connected Process Control
The vendors that were recommended for our consideration of a low-code QMS platform ALL received clear needs as I described and prompted great Q&A in our initial meetings. I now have two pending videos already, and consider this well ahead of schedule, critical for my short timeline!
3 October 2025
Unprompted review
Reply from Software Advice
Hi Christopher,
Thank you for sharing your feedback. We’re excited to hear that you find our partnership valuable. We hope to serve you again!
We have had a truly wonderful experience with Learn2Care
We have had a truly wonderful experience working with Learn2Care. Their team is consistently helpful, professional, and dedicated to providing support whenever needed. They went above and beyond by assisting us in adding our own customized course for our caregivers, which has been incredibly beneficial for our organization.
We highly recommend Learn2Care to any organization seeking reliable and supportive training solutions. We sincerely thank them for their ongoing support and commitment to excellence.
6 October 2025
Unprompted review
Reply from Software Advice
Thanks so much for taking the time to share your positive experience with us. We're thrilled to hear that you find it easy to share your thoughts about the software you used. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
They listed my company
They listed my company, then tried to sell me paid space. When I didn't respond due to lack of interest, they removed my company from the listing. I don't recommend it. Waste of time.
5 October 2025
Unprompted review
Reply from Software Advice
Hi,
Thank you for your feedback. We're sorry that you have been dissatisfied with your experience with Software Advice. We'd like to discuss how we can serve you better, so an account representative will be reaching out to you regarding this matter.
Extremely satisfied
Cloe was my agent and she was very helpful and listened to my needs and found a solution. Highly recommend
29 September 2025
Unprompted review
Reply from Software Advice
Hi Guy!
Thanks so much for taking the time to share your positive experience with us. We're thrilled to hear that you find it easy to share your thoughts about the software you used. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
What a joke show
What a joke show! After having trouble connecting with someone, we got clear on exactly what I wanted, which was an e-mail marketing platform. Instead, I started getting emails for project management apps. I wrote and pointed out the mistake, but never got acknowledgement, or more importantly, any guidance about email platforms.
1 October 2025
Unprompted review
Reply from Software Advice
Hi Michael,
We sincerely appreciate your feedback. While we strive to match every software buyer with the best options for their organization, sometimes we miss the mark, and that's clearly what happened here. We apologize for this mistake and request you to drop us an email to followup@softwareadvice.com so that we can look into it in depth.
The response time was amazing
The response time was amazing, I had vendors contacting me that day. There are so many payroll providers, and Software Advice narrowed it down to 5 who met my company's specific needs. And they didn't stop at giving recommendations, they provided info on what to ask, how to evaluate, and how to make the case to my Company President. I really wish I had known about Software Advice last year, before I made the switch to a vendor who turned out to be unsatisfactory.
24 September 2025
Unprompted review
Reply from Software Advice
Hi Paula!
Thanks so much for taking the time to share your positive experience with us. We're thrilled to hear that you find it easy to share your thoughts about the software you used.
Grate experience manage to find right software
Grate experience manage to find right solution for our company. Thanks a lot Christian for all your help.
16 September 2025
Unprompted review
Reply from Software Advice
Hi Maja!
Thanks so much for taking the time to share your positive experience with us. We're thrilled to hear that you find it easy to share your thoughts about the software you used. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
Very helpful
Very helpful, they gave me recommendations on 4 App's based on our business and our needs. They also sent my contact information to the 4 vendors and explained what we were looking for the App to do for our company.
19 September 2025
Unprompted review
Reply from Software Advice
Hi Glen!
Thank you for sharing your feedback. We’re excited to hear that you find our partnership valuable. We hope to serve you again!
The ability to listen to our…
The ability to listen to our requirements and then steer our company in the right direction to make a decision. The additional tools to make comparisons between the companies recommended are invaluable.
23 September 2025
Unprompted review
Reply from Software Advice
Hi Darren,
Thanks so much for taking the time to share your positive experience with us. We're thrilled to hear that you find it easy to share your thoughts about the software you used. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
The ease of the process
The ease of the process. And the knowledge of the gentleman I was speaking to. Apologized for not remembering his name.
Cheers
24 September 2025
Unprompted review
Reply from Software Advice
Hi Rod,
Thanks so much for taking the time to share your positive experience with us. We're thrilled to hear that you find it easy to share your thoughts about the software you used. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
Reply from Software Advice
Hi Ajeet,
Thank you for sharing your feedback. We’re excited to hear that you find our partnership valuable. We hope to serve you again!
My overall experience with Software…
My overall experience with Software Advice was excellent. Even though I decided to keep my existing software, their advice helped me to be confident in making my decision. The next time I'm in the market for software, I will definitely look to them first.
12 September 2025
Unprompted review
Reply from Software Advice
Hi Steven,
Thank you for sharing your feedback. We’re excited to hear that you find our partnership valuable. We hope to serve you again!
Easy to work with, saves company time and resources
Great company to help consolidate software company options for our growing law firm. Saved our firm lots of time….very friendly and knowledgeable sales consultant.
1 September 2025
Unprompted review
Reply from Software Advice
Hi Melody,
Thanks so much for taking the time to share your positive experience with us. We're thrilled to hear that you find it easy to share your thoughts about the software you used. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
I was looking for a new solution and…
I was looking for a new solution and scheduled an appt for the following day. In the meanwhile, I connected with my boss and we picked a solution late in the evening. I did receive the scheduled call in the morning, I thanked the sales rep only to be told "thanks for wasting my time". There will come a time when I will need this type of service. I will NEVER work with a company who treats people this way!
3 September 2025
Unprompted review
Reply from Software Advice
Hi Melanie,
We’re very sorry to hear about your experience. This is not in accordance with our expectations at Software Advice and we will address this immediately. Could you please drop us an email at followup@softwareadvice.com? We would also request you to share the email address you used to interact with us so that we can investigate this further and escalate. Thank you for bringing this to our attention.
Software Advice Team
I do Gel & Acrylic Nails with Tors
I do Gel & Acrylic Nails with Tors, Pedicure.
2 September 2025
Unprompted review
Reply from Software Advice
Thank you for sharing your feedback. We appreciate your support and interest in our services. However, we encourage all our customers to share their genuine experiences to help others make informed decisions. If you have used our services, we’d love to hear more about your experience. Thank you for helping us maintain the integrity of our reviews.
Thank you!
I was looking for the best software to…
I was looking for the best software to service our property management company and they were very helpful and considerate of my time and requests. They set me up with a few selected companies and I found the perfect fit within a few days of my searching. Definitely worth the time.
25 August 2025
Unprompted review
Reply from Software Advice
Hello Crystal!
Your feedback made our day! We’re glad Software Advice could help you find the right solution. Thank you for your support—it inspires us to do even better.
My main gripe is ...
My main gripe is how the screen shades dark depending on where I move my mouse. Why? Unnecessary and it's annoying.
26 August 2025
Unprompted review
Reply from Software Advice
Hello,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that the screen shading feature has been distracting and annoying for you. Our goal is always to enhance your experience, not hinder it, so your input is very important to us.
We’ve found that our website tends to work best with Google Chrome, so if you’re using a different browser, you might find Chrome provides a smoother experience.
If you have any other suggestions or need assistance, please don’t hesitate to reach out to us at followup@softwareadvice.com. We’re always happy to provide personalized support.
Thank you again for helping us make Software Advice better!
Best regards,
The Software Advice Team
Thorough, diligent and numerous providers to present.
They had a number of companies available for comparison to the company we were already using. They contacted each of these companies, each of whom contacted me for a brief, mutual, assessment, then they set up a session for me to see the software working and to ask any questions I might have. Finally, we decided to stay with the company we had, but now we know this was the best choice for our current situation.
5 August 2025
Unprompted review
Reply from Software Advice
Hi TK,
Your feedback made our day! We’re glad Software Advice could help you find the right solution. Thank you for your support—it inspires us to do even better.
We’re so happy you had a great experience with Software Advice, and we look forward to assisting you again whenever you need us.
Reply from Software Advice
Hi Ronald,
We really appreciate you taking the time to share your review. It means a lot to us to know that Software Advice was able to support you in your journey. Thanks for trusting us!
Let the experts do the research
I could explain our Inventory Tracking needs to one person and they did the research to find the best fit, and then put those matches in touch with me to schedule demos and answer my questions.
11 August 2025
Unprompted review
Reply from Software Advice
Hi Boerne,
Your feedback made our day! We’re glad Software Advice could help you find the right solution. Thank you for your support—it inspires us to do even better.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.