Softcomp Reviews 

44
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Great price, worked perfectly. Please note if you have O365 installed on your computer, standalone Office apps won’t install. You will need to uninstall them and use your O365 apps on the web.... See more

Rated 5 out of 5 stars

Software was delivered in a timely manner. Had issues with key after loading software. Emailed Softcomp and they replied promptly. Because of their evaluation of the problem was able to successfully f... See more

Rated 3 out of 5 stars

Couldn't upgrade from win10 home to pro. System didn't recognize my activation code. Only a clean install worked fine.

Rated 5 out of 5 stars

I purchased Microsoft Office Professional Plus 2021. In a few minutes, I received the download link and Product Key. I downloaded the product and activated it via telephone. No issues whatsoever. It w... See more

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Discover Softcomp.us for high-quality Microsoft software solutions. We provide genuine products, competitive prices, Satisfaction Guarantee .


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4.1

Great

TrustScore 4 out of 5

44 reviews

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4.1

All reviews

(44)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great Experience Purchasing a Visio key for Visio 2021

I purchased a Visio 2021 key form Softcomp, but before I did, I verified that it was legal to do so as I was receiving a lifetime key for $8.99. I learned that Softcomp is a Microsoft Partner and legitimate business upon doing a Google search. Softcomp also advertises on their website that they are a Microsoft Partner. I then downloaded the Visio Installation file from the Microsoft site based on the email I received from Softcomp that contained my Visio Key and download instructions.

Because I had never purchased a software key like this, I knew nothing about the process and ran into several problems on the download. My firefox browser did not like the download and my Windows Explorer didn't like the large file, and I lost my desktop image during the process, though only temporarily. Firefox doesn't tell you how long the download takes so that you know that it takes a few minutes due to the file size. I promptly emailed Softcomp and they responded timely, and I followed their instructions and used the Edge Browser, and the download went without a hitch as Edge tells you how long the download takes and shows you the progress.

I next asked Google's AI how to get my Windows Explorer from not responding due to the super large file, and was told that I could press CTRL, ALT, DELETE to reach the Task Manager, and then right click on Windows Explorer to restart Explorer which I did, and it immediately closed the Explorer windows that was not responding. Google then told me I could type shell:downloads in the Run Command box and it would give me access through the back door to the download directory so that I could delete one of the large files as I had two large download files in there from the browser issue. Once I did this, and I was able to open my Windows Explorer and double click on the large download file to install the software.

The install process creates a virtual drive in Windows Explorer during the install, and I could not remove the large file after installation, however, I emailed Softcomp, and they explained to me what I needed to do. I then right-clicked on the virtual drive and chose eject, and this eliminated the virtual drive. I was then able to delete the large installation file, and my Windows explorer is now back to normal.

This was a trying situation, but only because I have never purchased a software key and gone through a download process like this before, therefore, it was a learning curve for me, however, Softcomp was prompt in their help when I asked for it, and cordial in their communication and also supplied me with a 20% off coupon for my next purchase, or I can give it to someone.

I highly recommend others to check out this website and take advantage of legal access to software at unbeatable prices, and with great customer service.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

SOFTCOMP: Highly recommended for service and excellent technical support

SOFTCOMP expended several hours via email to help with my MS Office 2021 installation activation issue. They offered solid troubleshooting advice and persisted as my laptop balked at the suggested key updates. They determined that there was an unresolvable issue with previously installed MS Office software and when all else failed, SOFTCOMP offered a free upgrade which works flawlessly. Excellent service and technical support. Recommended. An ethical vendor.

8 October 2025
Unprompted review
Rated 4 out of 5 stars

TINY 11 is confusing

After them helping with troubleshooting my tiny 11 using whatever version of windows 11 it uses I was able to get the activate windows to disappear from my moms old Laptop

20 September 2025
Unprompted review
Rated 5 out of 5 stars

It’s legit! Great Price!

I have to admit I was a little sceptical when I saw I could purchase Microsoft Office 2024 (lifetime) for only $15. But I thought for only $15 I would take the risk. I’m so glad I did. I received a legitimate Key and the download/install was smooth. The next day I received an email from SoftComp asking if I was able to install ok and to let them know if I needed any help! I only receive SS so money is tight. I am so thankful I came across this site. I am very pleased.

3 October 2025
Unprompted review
Rated 1 out of 5 stars

Win 11 pro code didn't work

Win 11 pro code provided didn't work. I had to upgrade from Microsoft direct. I requested a refund, but was ignored. If it sounds too good to be true, it usually is.

29 August 2025
Softcomp logo

Reply from Softcomp

Hi Shawn,

Sorry for the inconvenience. We’ve replied to your email and requested a screenshot of the activation error, and we’re still waiting to receive it. Please send that screenshot so we can help get Windows activated right away. We always try to resolve activation issues first; if we can’t, we’ll proceed with a refund.

Kind Regards,
Support Team

Rated 1 out of 5 stars

I did not receive my purchase. Awful customer support.

I did not receive my purchase.

I received a busy signal the many times I tried to contact technical support.

27 August 2025
Softcomp logo

Reply from Softcomp

Hi Nitzke,

We sincerely apologize for the inconvenience. After carefully reviewing our system, we confirmed that your purchase was delivered on time. Our team also followed up with you to check if you experienced any issues with installation or activation. We advised you to check your spam folder in case the email was filtered, and we even resent your order a second time.

Our support team reached out multiple times with the download instructions and product key. You should have received both instantly upon completing your purchase. Additionally, we offered remote support, but since the software wasn’t installed, we were unable to connect and assist further.

Please be assured that we have done our best to help you throughout this process.

Please contact us and we will be happy to fix your issue.

Kind regards,

Rated 5 out of 5 stars

I accidentally bought the wrong key

I accidentally bought the wrong key. Instead of them saying something like, " you bought the wrong product key". They said something along the lines of, " sorry to hear you're having issues, the code you purchased is not compatible with your windows, here is the correct one, thank you for your time". That was amazingly fast service, and they took care of me. Amazing! Thank you all!!

23 August 2025
Unprompted review
Rated 3 out of 5 stars

Have more questions than answers

Not sure why a different set of numbers was required on top of the product key seems odd to activate.

28 July 2025
Softcomp logo

Reply from Softcomp

Hello Michael,

We understand your confusion about the activation process. Some Microsoft products require additional steps or specific activation methods depending on the version and licensing type. If you are still encountering any issues, please do not hesitate to contact us. We are here to help.

Warm regards,
Support Team

Rated 1 out of 5 stars

Advertised it with a picture of the…

Advertised it with a picture of the Microsoft Office icons which included publisher and it did not come that way. They could have cared less when I notified them.

2 August 2025
Softcomp logo

Reply from Softcomp

Hello,

We’re sorry for any confusion. We have double-checked the product image for Office 2024, and can confirm that Microsoft Publisher is not shown. The inclusion of apps in Microsoft Office is decided by Microsoft, and Publisher is not part of the latest Office versions. If you need clarification about Office features, please let us know.
Feel free to contact us directly so we can reach a resolution together.

Kind regards,
Support Team

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