I think the young lady served me was called Lilly, sorry if that’s wrong, she was lovley & professional, straight to the point, she should have a pay rise. Havnt got my sofa yet but my experience in s... See more
Company replied
Location
Switch locationSlough Retail Park, Twinches Lane, SL1 5AD Slough, GB
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See what reviewers are saying
I recently visited and couldn’t be more impressed with the level of service I received. Garry, our sales rep, was absolutely fantastic, he took the time to really understand what the mrs was looking f... See more
Company replied
Great experience all round, Vishal the salesman who helped us was just brilliant, very knowledgeable, friendly and warm, He asked us what our key requirements were then showed us the sofa's that s... See more
Company replied
Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Slough Retail Park, Twinches Lane, SL1 5AD, Slough, United Kingdom
4.7
Excellent
2K reviews
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Reply from Sofology - Slough
Thank you for sharing your feedback!
Reply from Sofology - Slough
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
Garry was really helpful in showing us…
Garry was really helpful in showing us the options, was patient and we got what we needed from the store. Great service. Thank you.
19 October 2025
Reply from Sofology - Slough
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!
Super helpful store and great sofa…
Super helpful store and great sofa options. Was helped by Vishal who was super helpful and made buying the sofa and choosing the delivery date easy!
19 October 2025
Reply from Sofology - Slough
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!
Reply from Sofology - Slough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent product & Poor delivery.
Excellent product, but very poor delivery service, even my 🛋 got lost during transit. After several considerable communication finally you found my Sofas in the wrong depo and delivered it eight weeks later.
31 July 2025
Reply from Sofology - Slough
Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to contact our Customer Care Team and we will be more than happy to help.
great customer service
14 October 2025
Reply from Sofology - Slough
Thank you for your wonderful review!
Reply from Sofology - Slough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Perfect experience visiting the Slough
Perfect experience visiting the Slough
store, very helpful and all ordered ready for delivery plenty time for Christmas.
Thank you very much, highly recommended this store.
7 October 2025
Reply from Sofology - Slough
Thank you for taking the time to share your experience :-)
Very efficient and professional service…
Very efficient and professional service
Mohan spent lots of time to show us different sofas and materials. We managed to buy a beautiful sofa for our home.
4 October 2025
Reply from Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review!😊
Customer service
Sunil was a great help choosing our sofa and helping us through all the options
2 October 2025
Reply from Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review!😊
Reply from Sofology - Slough
Good afternoon, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
I had a great experience while…
I had a great experience while purchasing- Gary was so helpful and no pressure was given, everything was explained around getting the most from our sofa, protecting it and what the warranty covered..
4 October 2025
Reply from Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review!😊
Faultless experience
Effortless process from start to finish, Garry was very knowledgeable and helpful and I can’t fault the customer experience
4 October 2025
Reply from Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review!😊
The gentle man that helped us in the…
The gentle man that helped us in the store was very helpful and nice
25 September 2025
Reply from Sofology - Slough
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Reply from Sofology - Slough
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
It was enjoyable
It was enjoyable. Sunil was very helpful. He made the experience straight forward and was really informative
19 September 2025
Reply from Sofology - Slough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Arm chair
The shop assistant couldn't have been more helpful. We did ask alot of questions. Can't wait to receive my arm chair.
23 September 2025
Reply from Sofology - Slough
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent service
Polite, knowledgeable, professional and friendly staff, not pushy but extremely helpful and thorough, our salesperson was Gary and Lily double checked the order as per the company's policy. Excellent service.
16 September 2025
Reply from Sofology - Slough
Hello, we are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Reply from Sofology - Slough
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
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