Sofology - Slough Reviews 1,643

TrustScore 4.5 out of 5

4.7

Slough Retail Park, Twinches Lane, SL1 5AD Slough, GB


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Rated 4 out of 5 stars

The service in store was excellent. The downside that disappointed me was being charged so much to deliver an expensive 2 seater Sofa 5 miles to Windsor when we have spent thousands of pound with you... See more

Company replied

Rated 5 out of 5 stars

Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different... See more

Company replied

Rated 5 out of 5 stars

A very good range of sofa's at competitive prices. The Sofology team were proactive and helped us find the right sofa at the right price. We visited a few other showrooms before going into Sofology... See more

Company replied

Rated 5 out of 5 stars

We had great service from start to end of our order process. Sofas have not arrived yet, so can't comment on them yet but the service from Mohan was brilliant.

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Slough Retail Park, Twinches Lane, SL1 5AD, Slough, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars

Deals available for sofa's

Good deal for the sofa and at a very good price

17 April 2026
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Reply from Sofology - Slough

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Rated 5 out of 5 stars

This is my first experience of…

This is my first experience of purchasing from SOFOLGY and so far it's been exceptional.
The store advisor, Moham couldn't have been more attentive and helpful .

15 April 2026
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Reply from Sofology - Slough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Moham. Have a great day 😊

Rated 5 out of 5 stars

We had great service from start to end…

We had great service from start to end of our order process. Sofas have not arrived yet, so can't comment on them yet but the service from Mohan was brilliant.

8 April 2026
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Reply from Sofology - Slough

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

Honest and simple procedures well…

Honest and simple procedures well explained by the assistant , very helpful throughout the process without being pushy in anyway.

Would highly recommend sofology

6 April 2026
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Reply from Sofology - Slough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Great Customer service

Plenty of choice, and good value sofas. Great customer service. Would highly recommend.

27 March 2026
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Reply from Sofology - Slough

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Rated 5 out of 5 stars

My wife and I bought a sofa and chase…

My wife and I bought a sofa and chase from the Slough branch today after not agreeing on sofas for years.
We wanted to thank Lily at the Slough branch who gave us a lot of time and space and was very knowledgeable.
She is an asset to your store in Slough.
Thank you

6 April 2026
Unprompted review
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Reply from Sofology - Slough

Hi there, thank you for your review. Another great review for Lily, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Buying with sofology was easy and…

Buying with sofology was easy and straight forward. Getting financing at zero percent is smooth. The delivery was great, they came in, set up the sofa and took all packaging away.

2 January 2026
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Reply from Sofology - Slough

Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!

Rated 5 out of 5 stars

A very good range of sofa's at…

A very good range of sofa's at competitive prices. The Sofology team were proactive and helped us find the right sofa at the right price.

We visited a few other showrooms before going into Sofology and they didn't seem to provide the variety of styles that Sofology had to offer.

21 March 2026
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Reply from Sofology - Slough

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 4 out of 5 stars

The service in store was excellent

The service in store was excellent. The downside that disappointed me was being charged so much to deliver an expensive 2 seater Sofa 5 miles to Windsor when we have spent thousands of pound with your company over the last few years. I will be honest, it does turn me off for future purchases.

19 March 2026
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Reply from Sofology - Slough

Hi there, thanks so much for your kind words about the in-store experience, that genuinely means a lot to hear. We completely understand your frustration around the delivery charge, especially given your continued loyalty to us over the years. Our delivery fee is in place to cover the nature of the service we provide. Unlike standard courier deliveries, our sofas are handled by trained two-person teams, delivered to a room of your choice, and include careful handling, assembly where needed, and removal of packaging. This ensures everything arrives in perfect condition and is set up exactly as it should be. That said, we never want this to take away from your overall experience or make you feel undervalued as a returning customer. Your feedback is really important, and we’ll make sure it’s shared with the wider team as we continue reviewing how we deliver both value and service.

Rated 5 out of 5 stars

Nice layout of store which was clean…

Nice layout of store which was clean and modern. Staff very helpful and knowledgeable in regard to products- we had staff member Vishal helping us

16 March 2026
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Reply from Sofology - Slough

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Professional sellers

Professional sellers

15 March 2026
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Reply from Sofology - Slough

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Helpful and professional

Very helpful and attentive, made finding the right furniture simple and enjoyable

15 March 2026
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Reply from Sofology - Slough

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Mrs GG

Mr. Moran did an excellent service .

14 March 2026
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Reply from Sofology - Slough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Great service

8 March 2026
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Reply from Sofology - Slough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

She needs a pay rise.

The sales lady lily was lovely,very professional ,new what she was saying,answered all my questions that I needed to know,and wasn’t pushy,the kind of person you want working for you.

10 March 2026
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Reply from Sofology - Slough

Hello, we are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Great experience

Great experience , good customer service

4 March 2026
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Reply from Sofology - Slough

Hi there, thanks for your 5-star review, we really appreciate the feedback!

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