Sofology - Glasgow Reviews 3,087

TrustScore 5 out of 5

4.9

London Road, G32 8XL Glasgow, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The staff were extremely helpful. My elderly uncle had a strict criteria regarding size etc and the customer advisor absolutely nailed it! She found us a perfect fit for my uncle. She was very p... See more

Company replied

Rated 5 out of 5 stars

My sales person Matt was very genuine and helpful. He was supportive but not pushy and guided me to the best material and colour to suit use and lifestyle. He was very friendly and made the whole pro... See more

Company replied

Rated 5 out of 5 stars

Great service and friendly staff! Didn’t feel pressured to buy and all options were shared with me before committing to my purchase.

Company replied

Rated 5 out of 5 stars

Was a slight problem with paperwork on checking when home went back to.store was sorted immediately Very good service

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • London Road, G32 8XL, Glasgow, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The sales persons

The sales persons, Leanne and Gordon, were very knowledgeable and helped us to narrow down the suites that was best suited to our needs and they had a very friendly approach and not pushy when assisting us.

31 January 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Thank you for this great review Mr Hendrie

Rated 5 out of 5 stars

My sofology experience

Sofas were very good quality and staff very friendly and helpful.

27 January 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Sofology Glasgow (London Road)

Terrific Sofology store in London Road, Glasgow with customer parking right outside. It's a large, spacious store, displaying a fantastic range of sofas, chairs, furniture etc. & everything is kept immaculately clean & tidy so it's a pleasure to walk around. Staff are friendly, helpful & on-hand to answer any customer queries.
Darragh assisted us with our purchases & we couldn't have been in better hands. He was professional, knowledgeable, helpful, friendly & he makes the best cuppa in the store! Thank you Darragh.

1 February 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Rated 5 out of 5 stars

Just purchased the Westwood

Gordon was brilliant and so lovely, he gave us so much time to think about whether the sofa was right for us and did not pressure us at all into a making a decision. He went through all our questions and helped us envision the sofa in our home. We’re really happy with our purchase and grateful for Gordon’s input.

1 February 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Matthew

Matthew was amazing. Very attentive and gave honest advice.

1 February 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Hi there, thank you for your review. Another great review for Matthew, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

A warm welcome

A warm welcome. Peace to look round store and sales Girl was very pleasant

31 January 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Warm and welcoming

Met at the door as we entered and warmly greeted. Given time to browse on our own and staff always available to help and answer questions. Lots of choice and variety. Excellent support when buying our sofas.

26 January 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Thank you for awarding us 5 stars!

Rated 5 out of 5 stars

Matt was amazing professional…

Matt was amazing professional knowledgable and friendly. Bought 2 sofas. This is 3rd set of sofas from Sofology. Never look anywhere else.

29 January 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Matt. Have a great day 😊

Rated 5 out of 5 stars

Excellent service from Darragh

Excellent service from Darragh, he was really down to earth and honest and clearly knew his stuff!

28 January 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

He certainly knows his stuff, thank you for sharing Neil!

Rated 5 out of 5 stars

Great Choice and Customer service

Visited various similar companys but the choice was bigger and more varied at Sofology.
Also the service from our sales assistant Matt Reed was second to none, he helped face to face and also comunicated in a timely manner through email after we had left and had further questions

24 January 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.

Rated 5 out of 5 stars

Great choice of sofas

Great choice of sofas . Staff helpful not pushy full of information very helpful

25 January 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Matt at Sofology Cambuslang, Glasgow

We’ve been looking for ages for sofas to fit our needs and finally today at Sofology Cambuslang we bought exactly what we wanted. We especially enjoyed chatting with Matt who was really friendly and knowledgeable, he made our visit to store a really lovely shopping experience.

25 January 2026
Unprompted review
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Rated 5 out of 5 stars

Leanne was very professional explained…

Leanne was very professional explained everything to me never felt as if I was put under pressure to buy and assisted me with what I was looking for. Very polite and well mannered individual. For my first time in this shop I was extremely impressed.

25 January 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.

Rated 5 out of 5 stars

Sofology was recommended to us by an…upholsterer and a family member.

Sofology was recommended to us by a very experienced upholsterer and he was right. We wanted a leather sofa and the quality is superior to all the other companies we tried.
The experience in store was really good. The salesperson who advised us (Desmond), was excellent. He is very knowledgeable and gave honest answers to every question we asked. He was extremely attentive and helpful. We felt supported in checking details and making a final decision on our purchase. Thank you.

25 January 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Rated 5 out of 5 stars
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look