Welcoming friendly staff Excellent knowledge of products Simple instructions to follow when making a purchase Printout of your purchase information before you leave Sofology Immediate access to... See more
Company replied
Location
Switch locationThe Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB
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See what reviewers are saying
Had an amazing experience at Sofology. The team are great. Very polite and welcoming. Had great advice and lots of knowledge. Thank you for a wonderful experience.
Company replied
Amazing friendly staff. Not pushy just very helpful and knowledgeable nothing was too much trouble for the lady. I was so indecisive about fabrics and style and it was no bother. I honestly wish i... See more
Company replied
Ordered our sofa from Sofology Blackburn. Damian was very friendly and helpful with all of our questions from start to finish, over a couple of visits. The only disappointment was nobody could expla... See more
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Company details
- Sofa Store
- also in
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, United Kingdom
4.9
Excellent
2K reviews
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Excellent Customer Service
Welcoming friendly staff
Excellent knowledge of products
Simple instructions to follow when making a purchase
Printout of your purchase information before you leave Sofology
Immediate access to your account on line
Would highly recommend the Customer service in store
21 September 2026
Reply from Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Great Service
Had an amazing experience at Sofology. The team are great. Very polite and welcoming. Had great advice and lots of knowledge. Thank you for a wonderful experience.
21 September 2026
Reply from Sofology - Blackburn
What an amazing review, thank you so much for taking the time to write this 😊
Reply from Sofology - Blackburn
Hi there, thank you for your review. Another great review for Nas, we will make sure to pass this on! Have a nice day.
Great service by the assistant in store
17 September 2026
Reply from Sofology - Blackburn
Hello, thank you so much for your review. We are so happy to hear this!
The staff were very helpful and…
The staff were very helpful and informative allowed us to browse and ask questions without being pushy
Very pleasant staff
11 September 2026
Reply from Sofology - Blackburn
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Really good customer service by Neil
Really good customer service by Neil
Very polite
Very friendly and explained everything very well
Thank you
8 September 2026
Reply from Sofology - Blackburn
Hi there, thank you for your review. Another great review for Neil, we will make sure to pass this on! Have a nice day.
Very easy
Very easy, no hard sell, when we decided what we were looking for the team working there were very helpful.
31 August 2026
Reply from Sofology - Blackburn
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Amazing friendly staff
Amazing friendly staff. Not pushy just very helpful and knowledgeable nothing was too much trouble for the lady.
I was so indecisive about fabrics and style and it was no bother. I honestly wish i went to this store first. I thought it was mega expensive but it was actually better than every other place i went.
Thank you
27 August 2026
Reply from Sofology - Blackburn
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
A helpful staff member named Sandra helped us
A really helpful staff member named Sandra helped us find exactly what we wanted. The store has a very relaxed mood and we never felt pressured and help was there when we asked.
Pete
27 August 2026
Reply from Sofology - Blackburn
Hi there, thank you for your review. Another great review for Sandra, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Blackburn
Hello, thank you so much for your review. We are so happy to hear this!
Excellent service from start to finish…
Excellent service from start to finish from Sandra at Blackburn. Thanks
22 August 2026
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sandra. Have a great day 😊
Very welcome and helpful staff made me…
Very welcome and helpful staff made me feel very comfortable
19 August 2026
Reply from Sofology - Blackburn
Thank you for awarding us 5 stars Paula
polite and friendly service
polite and friendly service, a well-coordinated team with excellent knowledge of the product
19 August 2026
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great experience from start to finish
Great experience from start to finish. No pushy sales assistants, very helpful. Talked us through everything
Thanks
15 August 2026
Reply from Sofology - Blackburn
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
staff were great and made us…
staff were great and made us comfortable when asking questions. no pushing for sales. got what we wanted for a great price.
16 August 2026
Reply from Sofology - Blackburn
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
We had a lovely experience at Sofology.
We had a lovely experience at Sofology.
Nasira ugradar give us a fantastic service, she made sure we chose the right sofa.
6 August 2026
Reply from Sofology - Blackburn
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
We had Damien helping us as it was our…
We had Damien helping us as it was our first time buying brand new, he was such a good help and so lovely. He made the experience less stressful as we wasn’t sure. He was so patient and we had are 1 year old with us and he was great and understanding with our little one too. Wouldn’t go anywhere else if we needed a sofa in the future. 10/10 for Damien. So thank you very much.
2 August 2026
Reply from Sofology - Blackburn
Thanks for this fabulous review. We appreciate you sharing it with others!
Large selection of Sofas
The large selection os sofas available was excellent. Prices reflect good value for money.
The whole experience was excellent, guided by Mike with his extensive knowledge of products and customer care.
31 July 2026
Reply from Sofology - Blackburn
Hi there, thank you for your review. Another great review for Mike, we will make sure to pass this on! Have a nice day.
Great customer care
Knowledgeable, helpful staff who showed me chairs relevant to my needs and demonstrated how the adjustable functions worked.
31 July 2026
Reply from Sofology - Blackburn
Thanks for this fabulous review. We appreciate you sharing it with others!
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