Welcoming friendly staff Excellent knowledge of products Simple instructions to follow when making a purchase Printout of your purchase information before you leave Sofology Immediate access to... See more
Company replied
Location
Switch locationThe Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB
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See what reviewers are saying
Had an amazing experience at Sofology. The team are great. Very polite and welcoming. Had great advice and lots of knowledge. Thank you for a wonderful experience.
Company replied
Amazing friendly staff. Not pushy just very helpful and knowledgeable nothing was too much trouble for the lady. I was so indecisive about fabrics and style and it was no bother. I honestly wish i... See more
Company replied
Ordered our sofa from Sofology Blackburn. Damian was very friendly and helpful with all of our questions from start to finish, over a couple of visits. The only disappointment was nobody could expla... See more
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Company details
- Sofa Store
- also in
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, United Kingdom
4.9
Excellent
2K reviews
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The staff were really helpful through…
The staff were really helpful through out our visit to the shop
29 July 2026
Reply from Sofology - Blackburn
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Ordered the cleaning kit in store still…
Ordered the cleaning kit in store still not arrived!
25 July 2026
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a review. We're sorry to hear about your experience and would love the chance to make it right. Please feel free to email us at social.media.complaints@sofology.co.uk with your order details and we will get this sorted for you.
Excellent service!
I really liked that everything was explained to me down to every detail. Every question or concern I had was explained and was reassured which made me and my family feel confident in our choice.
25 July 2026
Reply from Sofology - Blackburn
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Perfect place for sofa choice
We visited and ordered from Sofology Blackburn, and the experience was fantastic! Sandra, you were amazing. All the staff were very polite, friendly, and eager to help. This is exactly the kind of place people should visit for sofa choice as well as making a purchase. Thank you for the excellent service!
24 July 2026
Reply from Sofology - Blackburn
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Excellent service very helpful the 2…
Excellent service very helpful the 2 ladies who I dealt with couldn’t do enough for me and very patient to say I had my two year old grandson with me .I have previously bought a suite from this store and it has lasted years
21 July 2026
Reply from Sofology - Blackburn
What an amazing review, thank you so much for taking the time to write this 😊
Blackburn store
All the staff were friendly and not pushy at all. Very knowledgable and helpful. Two free coffees were a bonus. The whole buying process was very easy. Let's hope the delivery and installation are as smooth.
18 July 2026
Reply from Sofology - Blackburn
Thanks for this fabulous review. We appreciate you sharing it with others!
Good allround
We enjoyed the envirament.the assistant was realy very helpful.we got just what we where looking for
20 July 2026
Reply from Sofology - Blackburn
Thank you Anthony, we are pleased to hear that you found what you were looking for. Thank you for choosing Sofology.
Reply from Sofology - Blackburn
Thanks for this fabulous review. We appreciate you sharing it with others!
Great service and staff very helpful…
Great service and staff very helpful and informative looking forward to a quick delivery time 5stars so far
17 July 2026
Reply from Sofology - Blackburn
Hi there, thanks for your 5-star review, we really appreciate the feedback!
I visited several furniture store…
I visited several furniture store before going to Sofology and was pleased with my purchase. Mike and Sandra proved very helpful, especially Mike when I was purchasing my sofas who explained everything to me. Looking forward to my delivery
13 July 2026
Reply from Sofology - Blackburn
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Ordered our sofa from Sofology…
Ordered our sofa from Sofology Blackburn. Damian was very friendly and helpful with all of our questions from start to finish, over a couple of visits.
The only disappointment was nobody could explain what was in the care kit as there was no kit in store and I would have preffered to know what I'm paying for from a chemical point of view.
9 July 2026
Reply from Sofology - Blackburn
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Reply from Sofology - Blackburn
Thank you for awarding us 5 stars Lee
Great
Great, friendly salesman, not pushy and very helpful. His name was Syd. Great coffee too.
7 July 2026
Reply from Sofology - Blackburn
Not only do we do amazing sofas we also do great coffee! Thanks for sharing your experience.
Great staff and products
6 July 2026
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent customer service and…
Excellent customer service and genuinely helpful information to support us make an informed decision when buying a sofa. Sandra (Blackburn Store) was brilliant and sat with us whilst providing expert advice. Excellent experience. Thank You Sandra, you certainly went above and beyond.
2 July 2026
Reply from Sofology - Blackburn
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Sandra for you, have a great day.
Mike was very helpful & knowledgeable
Mike was very helpful & knowledgeable. He explained everything to us and made it an easy process
28 June 2026
Reply from Sofology - Blackburn
Thanks for this fabulous review. We appreciate you sharing it with others!
Happy return
I purchased 2 sofas from sofology roughly 10 years ago and had no problems that's why I chose to return I was even served by the same assistant who was very helpful again
2 July 2026
Reply from Sofology - Blackburn
Thanks for this fabulous review. We appreciate you sharing it with others!
Reply from Sofology - Blackburn
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Great customer service
Sofology is amazing, great place to shop, great customer service. Thank you again
16 June 2026
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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