I’m disappointed there is no customer service phone number. The color is beautiful but the couch is not comfortable, it catches a lot of lint, and the legs do not look too good as the legs are not fl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
the order was to be shipped 2-3 weeks from the date of purchase. I asked to cancel the order. I bought it in another store and now I have 1 extra drawer for $260.-
Really Came through for me I wanted something very specific and I was only able to find it at Sofafair. I also had a very small window where I was in town to accept the delivery. Sofafair was able... See more
The piece is more beautiful in person than in pictures. It also arrived about 10 days earlier than expected. It was very well packaged, there was no chance of it getting damaged during shipment.
Company details
Information provided by various external sources
Sofafair is an authorized dealer for top furniture brands in the US, offering a variety of modern furniture, bedrooms, living rooms and sectionals in an affordable price.
Contact info
United States
- info@sofafair.com
- sofafair.com
Quick and reliable service
Quick and reliable service. Furniture is amazing. I was skeptical at first because is good quality furniture for so cheaper, and once you get it you realize that it's all true.
16 September 2020
Unprompted review
Very great company I like shopping…
Very great company I like shopping sofafir
7 September 2020
Unprompted review
Great service and communication
7 September 2020
Unprompted review
overall good experience
The price is good at the time of my search.
The transaction is smooth.
The delivery time is longer than usual (more than 3 weeks after my order).
Luckily I am in no rush since I still have my old sofa.
The in-home delivery service is very good.
2 July 2020
Unprompted review
Poor customer service
I made four different purchases with this Company
Their stuff is very lovely. But Their customer service so dam poor 😡😰
21 June 2020
Unprompted review
Reply from Sofafair
Thank you for letting us know about this. Your feedback helps us get better. We are trying our best to optimize our customer service during these hard times, and hope to resolve it promptly and accurately.
Please feel free to reach out to info@sofafair.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Amazing
Amazing prices, Legendary Customer Service
This is the best website for any and all furniture.
9 June 2020
Unprompted review
I purchased a coffee table for $500…
I purchased a coffee table for $500 less than wayfair, birchlane and overstock. The shipping was super fast, less than a week and I couldn’t be happier with my purchase. Thank you for great service.
18 May 2020
Unprompted review
Your price beat many other furniture…
Your price beat many other furniture stores for the same item.
6 May 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.