Sofa Bargain Reviews 

6,885
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Roman and Alex came to deliver my sofa today. They’re bringing did a brilliant job and really handled everything with care. It took them only a few minutes to build the sofa, they were both very fast... See more

Rated 5 out of 5 stars

Very happy !!!! a big thanks to the two gentlemen Roman and Alex for their professionalism and friendliness, they assembled everything quickly and professionally, it only took couple minutes! The... See more

Rated 5 out of 5 stars

Absolutely fantastic service from Sofa Bargain! A huge thank you to Peter and Waldi, who delivered and assembled my sofa. They were professional, friendly, efficient and clearly knew exactly what t... See more

Rated 5 out of 5 stars

On August 28, 2026, we received the Kingston M84 sofa from Sofa Bargain. We would like to thank Roman and Alex, who delivered the sofa on time and assembled it quickly and expertly. We highly recommen... See more

Company details

  1. Sofa Store

Written by the company

Corner Sofa Bed Specialists. We offer free up to 7 days delivery and assembly for selected products. You can also pre order sofa in your colours.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

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Replied to 46% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(6,885)

2,086 reviews in the last 12 months

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Rated 5 out of 5 stars

Slight hold up on delivery but it was…

Slight hold up on delivery but it was worth the wait. David and Lucus assembled the sofa and gave full instructions on how to access the bed, storage, etc etc. They were very professional and quick and had it all done within 30 minutes of arriving. I am extremely happy with my purchase and would definitely recommend this company

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. I originally placed an order then realised sofa would be too be. I was able to change my order and within days of this David and Lucas arrived within time slot. Assembled very quickly. Lovely comfy sofa. Very friendly. Highly recommended

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Roman and Alex!

I love my new sofa! Good looking and sturdy,good value for the money. Excellent service,Roman and Alex arrived on time,did a quick and professional job with a friendly attitude! I am a happy customer and I will definitely recommend Sofa Bargain ! 5* from Ligia Lucas,Thatcham

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Martin and Luk Delivery & Assemble Service

Martin and Luk were excellent in their delivery and assembling service. They were both very helpful and made the whole process very stress-free. Would definitely recommend this company, as you will have a seamless experience from ordering to delivery.

Thank you Martin and Luk!

1 August 2026
Unprompted review
Rated 1 out of 5 stars

AVOID at all costs!

Do yourself a favour and do not buy from Sofa Bargain. Items are not as described. Our sofas arrived in incorrect colour and incorrect dimensions. We refused delivery and were told we would be entitled to a full refund. Almost a month on and we are yet to see any money refunded to our account. There's no way to contact the company except for live chat where you will speak to either 'henry' or 'alex'. We were initially told we would receive our refund in 14 working days. Since then we were told their transaction system had broken down and they were 'working on fixing it'. They can't give me a definitive date of when I can get my money back. The company is a joke or run by cowboys at the very least. Avoid avoid avoid! (Have had to go through our credit card company to retrieve our money).

31 July 2026
Unprompted review
Sofa Bargain logo

Reply from Sofa Bargain

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has been frustrating, particularly regarding the delivery and refund process.

We understand how important it is for customers to have clarity when a refund is being processed. Refunds are handled through the relevant internal process, and in some circumstances the time for funds to reach an account can depend on payment processing and the systems involved.

Our customer service team remains available through the support channels provided and works with the relevant departments to assist with individual cases. We appreciate that the experience described here has not met your expectations, and we will take your feedback on board as we continue to review and improve our processes.

If there is anything still outstanding with your order, we would be happy to look into it further if you provide your order details.

Rated 5 out of 5 stars

Thank you Martin and Wald

We are very pleased with your company. Everything was delivered promptly and was of excellent quality. The guys installed everything quickly and neatly, and they even hauled away all the debris. We are simply thrilled with the service and are very grateful to Martin and Wald for their hard work.

31 July 2026
Unprompted review
Rated 1 out of 5 stars

NO SHOWROOM, DON’T BOTHER

I tried to visit this place after doing a live chat with customer service who told me there was a showroom with certain sofas in stock that I could view. Not only was it extremely difficult to find resulting in me having to do another live chat and given specific instructions to find. I then arrived at the door to be told I cannot come in as this isn’t a showroom and just a warehouse. He then asked me which sofa I was interested in and I told him I’m looking to purchase the ‘Leicester’ style. He said I can feel the sofa material but I can’t sit on them or look at them. This company sounds like BIG SCAM. I travelled from London to here. Customer service is appalling and I will no longer be purchasing if this is their attitude. I would advise everyone to stay away!!!

31 July 2026
Unprompted review
Sofa Bargain logo

Reply from Sofa Bargain

Thank you for your feedback. We’re sorry to hear that your visit was disappointing, especially given the distance you travelled.

For clarity, prior to your visit you were advised that the facility is a warehouse, not a traditional showroom, and that the sofas are kept in their original packaging rather than displayed as assembled models. You were also informed that you could inspect the available materials and quality where possible, but the sofas could not be unpacked and assembled for viewing or testing.

We understand this may not have been what you expected, and we appreciate your feedback. We’ll continue working to ensure customers have clear information before visiting our facilities.

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