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Soapsupply Reviews 389

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TrustScore 5 out of 5

4.8

Dye Store
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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that ingredients are fresh, exactly as described, and often exceed expectations. The delivery service is frequently highlighted for its speed and reliability, with many experiencing next-day delivery and well-packaged items. Reviewers appreciate the excellent service, finding the overall experience professional and efficient, leading to consistent satisfaction and repeat purchases. However, some customers encountered issues with product identification, noting a lack of labeling, and a few reported discrepancies in product weight or texture not matching the description.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing them as excellent,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent quality... See more

Service

People report positive experiences with service, often highlighting great communication and fast, reliable... See more

Order

Reviewers mention positive feedback about their orders, often highlighting that products arrive as ordered,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been really happy with this company’s soap-making supplies. The ingredients are always high quality, fresh, and exactly as described. Everything arrives well packaged and on time, which makes it... See more

Rated 5 out of 5 stars

Due to an error on my part Royal Mail said they wouldn’t deliver my parcel and they had to return it to sender. I emailed the company asking for them to resend it when they got it. But instead of wait... See more

Rated 5 out of 5 stars

We have ordered a couple of times from soap supply, they are quick to get your order to you with next day delivery. Communication through messaging on whatsapp is faultless and always happy to help. W... See more

Rated 5 out of 5 stars

My first time ordering Root bark from this company and I was hesitant to buy as you need to be careful what you purchase these days but wow, honestly this could possibly be the best bark I've purcha... See more

Company details

  1. Dye Store

Written by the company

Come to us for all your wholesale soap need. We are the biggies and oldest supplier of Mimosa Hostilis in the UK. Best quality and Price in the UK. Accept no Imitations

Contact info

4.8

Excellent

TrustScore 5 out of 5

389 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent products and fast delivery!

I had a great experience with Soapsupply. The quality of the products exceeded my expectations
everything smelled amazing, was beautifully packaged, and felt premium.
Delivery was quick and well-tracked, and customer service was friendly and responsive.
I'll definitely be ordering again. Highly recommend for anyone looking for high-quality soap and bath
essential

25 January 2025
Rated 5 out of 5 stars

Great customer service

Due to an error on my part Royal Mail said they wouldn’t deliver my parcel and they had to return it to sender. I emailed the company asking for them to resend it when they got it. But instead of waiting for it to return they sent out a new one straight away! This is fantastic customer service and I’ll definitely be coming back here again. The new one got delivered today and it looks great, exactly what I needed so yeah definitely 5 stars

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, next day delivery had to phone regards a payment and if it was revived on there end, got a hold of James no problem and he answered my questions and kept me in the loop. 5 stars. Woody

25 June 2025

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