My first order was lost in the post. Has taken 2 weeks to get a replacement with much time spent on admin. When Jay was running the store this happened once before & I was sent free goodies & points a... See more
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See what reviewers are saying
Absolutely love this company and the Soakie community on their Facebook page. The service Jay and team offer is fantastic and the quality of their products is top notch. There are also loyalty point... See more
Company replied
Absolutely amazing company, the owner is lovely. Nothing is ever too much trouble, they go above and beyond for their customers. And one thing I have noted and that I find incredible - unlike other co... See more
Company replied
This company deserves nothing less than 5 stars. ☆ Customer service - Above & Beyond ☆ Dispatch times - Super Fast ☆ Products - Amazing, my company would be nothing without them. ☆ Support - T... See more
Company replied
Company details
Written by the company
Cosmetic Ingredients. Moulds, Dyes and Supples. Mostly for Bath Bombs, Soap, Wax, Massage Bars, Plaster of Paris, Resin, Cement and food casting. A UK based company delivering quality items around the world! Ingredients for all sorts of bath, body, home and cosmetic uses supplied, with regular updates and outstanding customer care. We also have a private Facebook group, which is a hub of experience and knowledge to help you, whether a well seasoned manufacturer or an amateur hobbyist who just wants to learn more about the items you make for your personal use.
Contact info
3B King Street Industrial Estate, PE6 9NF, Langtoft, United Kingdom
- 01733 973950
- sales@soakrochford.co.uk
- soakrochford.co.uk
4.6
Excellent
404 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Perfect
Perfect
Fast shipping and delivery, great products. I highly recommend this seller
19 July 2023
Reply from Soak Rochford Ltd
thank you :)
Soak Rochford…
I ordered some items from Soak Rochford and living within 4 miles I requested to collect, I received a phone call within 45 minutes that the items were ready for collection. On arrival I spoke to the owner who was very knowledgeable about the products in general and she showed me some samples that they had produced themselves. First class service so will definitely use again.
18 July 2023
Reply from Soak Rochford Ltd
Thank you for taking the time to leave a review and for the great feedback, hope you're enjoying your making :)
Soak Roachford are super!
Soak Roachford are always super fast with their orders and deliveries and I’m often impressed to receive my order the next day!
They are a friendly and supportive team with a wonderful community of ‘soakies’.
21 June 2023
Reply from Soak Rochford Ltd
Thank you for the lovely comments Leanne :)
Simply the best
Simply the best! I always get my whipping soap from them and I've always received 100% quality every time. As we're all aware of the cost of living crisis has effected EVERYONE! However they have been really good thinking about cost for ther customers..removed points to keep the cost down for us is amazing actually! I'd rather loose a few points than have to pay more for the product so 10 10 all round. In my eyes they are the best! Highly recommended company and excellent customer service!
21 June 2023
Reply from Soak Rochford Ltd
Thank you Sarah for taking the time to leave a review and for the great feedback :)
Reply from Soak Rochford Ltd
thank you :)
Perfect service always
Perfect service always. Delivery is fast and no fuss whatsoever. Prices are fantastic.
16 April 2023
Reply from Soak Rochford Ltd
thank you :)
Love this company ❤️
Love this company they are reliable, trustworthy and super helpful my delivery came quickly and was great quality ❤️
19 April 2023
Reply from Soak Rochford Ltd
Great to hear, thanks :)
Unbelievable service
Unbelievable service, arrived the very next day after ordering so highly recommended.
19 April 2023
Reply from Soak Rochford Ltd
thank you Sue :)
Reply from Soak Rochford Ltd
thanks :)
Reply from Soak Rochford Ltd
thank you :)
Great company and customer service
Great company and customer service. Very good products.
20 March 2023
Reply from Soak Rochford Ltd
thank you :)
Really quick delivery
Really quick delivery, love the products I bought will definitely be my regular supplier
17 March 2023
Reply from Soak Rochford Ltd
Thank you for the great feedback Nicola :)
Good item and came on time what more…
Good item and came on time what more could you ask .
15 March 2023
Reply from Soak Rochford Ltd
Hi Gaynor, thank you so much for stopping by to leave us a review <3
Very happy with my goods on time and…
Very happy with my goods on time and very well packed great quality will be ordering again
14 March 2023
Reply from Soak Rochford Ltd
Lovely feedback, thank you for stopping by to leave your thoughts :)
Reply from Soak Rochford Ltd
thank you for the great feedback :)
Reply from Soak Rochford Ltd
Hi Gayle, thank you for your review and also for your loyal custom <3 x
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