They have GREAT PRICES, so I save money even with the shipping costs. They have a MUCH LARGER selection than what is available locally, so I am always trying new flavors/brands. They have EXCELLENT CU... See more
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Review summary
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What people talk about most
Reviews shaping this summary
ordered on tuesday delivered on thursday 3 countries away, insanely fast shipping! ordered at 14pm shipment was ready at 15pm. package arrived non described and well protected. whole order was com... See more
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shipping fees are higher with this company but it’s worth it when my package arrives in two days instead of 10-30 days like other companies that claim items will arrive to USA in 3-5 days but never do... See more
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Always very easy to order from. Sometimes shipping can be a nightmare, but it's not their fault. Its good ol FedEx being slow or losing packages. But SnusMe always gets it handled when there's issues... See more
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Company details
About SnusMe.io
Written by the company
SnusMe.io is the current global SnusMe store, operated by Setas Group AB in Lidköping, Sweden. We specialise in tobacco-free nicotine pouches for adult customers and offer more than 600 products across a wide range of brands, strengths, flavours, and formats.
Customers can browse by brand, flavour, strength, and pouch type, with international shipping available to eligible countries. Orders are normally dispatched within 24 hours using express carriers such as FedEx and UPS, although delivery times may vary depending on destination, customs processing, and local regulations.
SnusMe.io replaces our previous snusme.com store as our international platform. We are currently merging the old snusme.com Trustpilot profile into this new SnusMe.io profile so that customers can find the correct and up-to-date place to review us.
For support, order questions, or tracking help, contact us at support@snusme.io.
SnusMe.io is intended only for adults of legal nicotine age.
Contact info
Box 612, 53116, Lidkoping, Sweden
- info@snusme.io
- snusme.io
4.6
Excellent
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from SnusMe.io
Hi,
Glad everything was spot on. Thanks for the review.
Best,
SnusMe Team
Reply from SnusMe.io
Hi,
Appreciate the review. Three for three, that's what we like to see.
Cheers,
SnusMe Team
Reply from SnusMe.io
Hi,
Thanks for the review, glad it reached you quickly.
Warm regards,
SnusMe Team
Always a wonderful experience
This company is always fast, reliable, and communicates honestly. Always a wonderful experience.
23 June 2025
Reply from SnusMe.io
Hi,
Really kind of you to say. Honest communication is something we take seriously, so it's great to know that comes through. Thanks for your continued trust.
Best regards,
SnusMe Team
the best
Quick to process and ship. Never a mistake on my orders for the past couple of years. Nothing to complain about. I love SnusMe!
5 February 2026
Reply from SnusMe.io
Hi,
A couple of years without a single mistake is something the team can be proud of. We love having you as a customer, thanks for the loyalty and the kind words.
Cheers,
SnusMe Team
Reply from SnusMe.io
Hi,
Glad to hear it. Thanks for the review.
Best,
SnusMe Team
My go to place for white snus/pouches
My go to place for white snus/pouches, great selection and great customer service.
24 March 2026
Reply from SnusMe.io
Hi,
Really appreciate being your go-to. It's always nice to hear the selection and service both hit the mark. Thanks for your loyalty.
Cheers,
SnusMe Team
No Better Option!
They have GREAT PRICES, so I save money even with the shipping costs. They have a MUCH LARGER selection than what is available locally, so I am always trying new flavors/brands. They have EXCELLENT CUSTOMER SERVICE, so despite the current US Customs issues Snusme always responds/acts quickly. Order from Snusme, you won't regret it!
22 March 2026
Unprompted review
Reply from SnusMe.io
Hi,
What a review, thank you for that. It means a lot to know that the prices, selection, and customer service are all working well for you. We really appreciate the recommendation and your continued support.
All the best,
SnusMe Team
SnusMe customer service is awesome
SnusMe customer service is awesome. My package, however, didn't show up fully intact and I lost 7 cans. NOT SnusMe's fault, I'm sure customs helped themselves to a sample.
23 March 2026
Reply from SnusMe.io
Hi,
Sorry to hear about the missing cans, that's a real bummer. Glad you've had a good experience with our customer service team though. We've reached out to you directly to look into this, so keep an eye on your inbox.
Kind regards,
SnusMe Team
Reply from SnusMe.io
Hi,
That's great to hear, we'll pass it along to the team. Thanks for the kind words.
Warm regards,
SnusMe Team
Super quick shipping!
21 March 2026
Reply from SnusMe.io
Hi,
Glad it got to you fast. Thanks for the review.
Best,
SnusMe Team
This was a great experience
This was a great experience! Shipping was a little spendy but well worth it. I will definitely order from here again.
21 March 2026
Reply from SnusMe.io
Hi,
Happy to hear the overall experience made it worth it. We appreciate you giving us a try and look forward to your next order.
Cheers,
SnusMe Team
I am in love with you
I am in love with you. Madly. Deeply. Truly. I don’t need the touch of a man when I have SNUs in my grasp.
20 March 2026
Reply from SnusMe.io
Hi,
Ha, that's quite the love letter! Glad we could make such an impression. Thanks for the review and enjoy your snus. You're welcome back any time!
Best,
SnusMe Team
Reply from SnusMe.io
Hi,
The trifecta. Appreciate the kind words.
Warm regards,
SnusMe Team
Fast shipping to USA
shipping fees are higher with this company but it’s worth it when my package arrives in two days instead of 10-30 days like other companies that claim items will arrive to USA in 3-5 days but never do. Snusme actually responds to emails promptly as well :)
20 March 2026
Reply from SnusMe.io
Hi,
Really appreciate you recognizing the difference. Fast and reliable delivery is something we put a lot of effort into, and it's great to hear the customer service experience has matched that. Thanks for the trust.
Best regards,
SnusMe Team
1 st order
Site confortable, easy fo order. Fast and cheap delivery. Product is a good quality and a low price.
20 March 2026
Reply from SnusMe.io
Hi,
Glad every part of the experience worked well for you. Thanks for the great review.
Cheers,
SnusMe Team
Reply from SnusMe.io
Hi,
Short and sweet, just like our delivery times. Thanks for the review.
All the best,
SnusMe Team
Exceptional Customer Service
The products are extremely well priced however the real rockstars are present in the customer service team. Truly professionals with customer centric approach to solutions.
17 March 2026
Reply from SnusMe.io
Hi,
Really appreciate you highlighting the team like that. They'll be thrilled to hear it. Great prices are important to us, but knowing the customer service experience matches up means even more.
Cheers,
SnusMe Team
The shipping was quick
The shipping was quick, I was just unable to pick my package up.
17 March 2026
Reply from SnusMe.io
Hi,
Thanks for the kind words about the shipping. Sorry to hear you had trouble picking it up, hopefully it all worked out in the end. If you ever need any help with a delivery, don't hesitate to reach out.
Best regards,
SnusMe Team
Thank you
Thank you. I’m a soldier from Canada. Staying in Latvia for 6 months. I cannot get these 77s anywhere else. Made my day and the boys. Will order again soon
13 March 2026
Reply from SnusMe.io
Hi,
That's great to hear. Glad we could get the 77s to you all the way in Latvia. Thank you for your service, and we look forward to your next order.
Warm regards,
SnusMe Team
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