SnusMe.com Reviews 3,650

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,248 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, with many orders arriving quickly even from international locations. People are consistently satisfied with the products, noting their quality, freshness, and the wide selection available. The ordering process is often described as easy, and consumers appreciate the competitive pricing, which many find to be better than local options. However, some customers experienced issues with their orders, such as receiving incorrect or incomplete shipments. A few people also mentioned that packages arrived partially opened or damaged, and some were dissatisfied with the shipping service, citing delays or problems with customs. There were also isolated reports of products not meeting expectations regarding quality or authenticity.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed of... See more

Product

Customers had positive experiences with product. Reviewers praise the wide selection of products, including... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the speed of... See more

Price

People report positive experiences with price, often finding products to be cheap, fair-priced, and offering... See more

Quality

Users describe positive interactions with quality, highlighting a great product selection and items arriving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ordered on tuesday delivered on thursday 3 countries away, insanely fast shipping! ordered at 14pm shipment was ready at 15pm. package arrived non described and well protected. whole order was com... See more

Company replied

Rated 5 out of 5 stars

They have GREAT PRICES, so I save money even with the shipping costs. They have a MUCH LARGER selection than what is available locally, so I am always trying new flavors/brands. They have EXCELLENT CU... See more

Company replied

Rated 5 out of 5 stars

Always very easy to order from. Sometimes shipping can be a nightmare, but it's not their fault. Its good ol FedEx being slow or losing packages. But SnusMe always gets it handled when there's issues... See more

Company replied

Rated 5 out of 5 stars

shipping fees are higher with this company but it’s worth it when my package arrives in two days instead of 10-30 days like other companies that claim items will arrive to USA in 3-5 days but never do... See more

Company replied


Company details

  1. Tobacco Exporter
  2. Tobacco Shop
  3. Tobacco Supplier

Information provided by various external sources

SnusMe.com - Quality Swedish snus, at your doorstep!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Reliable and honest

Reliable and honest. Good communicators if there is any issues

28 December 2025
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your kind words! We’re glad to hear you find us reliable, honest, and good at communicating any issues.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Quick and fast delivery

Quick and fast delivery, order was correct

3 March 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your feedback! We’re glad to hear your order arrived quickly and everything was correct.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Easy website to navigate

Easy website to navigate. Products are plentiful if you're open to trying new brands at times. Plenty of selection.

14 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your review! We’re happy to hear you found the website easy to use and enjoyed the wide selection of products and brands available.

Best regards,
SnusMe Team

Rated 1 out of 5 stars

Not Delivered on Time

When I made the purchase, your site said it would be delivered on Friday, 27 February. It was not and I am not in Florida to receive it. I left on the 28th. I am asking my bank to get a refund from your company because it did not deliver on time.

28 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

We’re very sorry to hear about the delay and the inconvenience it caused. Please reach out to our support team at support@snusme.com so we can look into the situation in detail and help resolve it as quickly as possible.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Delivery Time Improved

I've ordered a few times. Product on point. Pricing not hateful. But delivery was taking 4/5 weeks to Pennsylvania. This last order was 8 days from order to my door.

2 March 2026
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Reply from SnusMe.com

Hi,

Thank you for sharing your experience! We’re glad to hear your latest order arrived much faster, and we appreciate your continued support and patience with earlier deliveries.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Great service

Great service. Parcel arrived from Sweden to Luxembourg in 2 working days. Highly recommended.

26 February 2026
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Reply from SnusMe.com

Hi,

Thank you for your kind words! We’re delighted to hear your parcel arrived so quickly and that you’re happy with our service.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Highly recommend

Excellent choice and fast delivery!

2 March 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your feedback! We’re thrilled to hear you enjoyed the selection and quick delivery.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Will be ordering again

I normally use snusdaddy but they wont ship to the US. Luckily snusme does. They had everything I needed priced very well. Shipping was even faster than snusdaddy

27 February 2026
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Reply from SnusMe.com

Hi,

Thank you for your review! We’re glad you found everything you needed and that our shipping exceeded your expectations. It’s great to have you with us!

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Fast shipping to USA

Great selection. Fast shipping to USA and better options than available to me locally

26 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your review! We’re glad to hear you’re enjoying our product selection and that your order reached the USA quickly. It’s great to know we can offer more variety than what’s available locally.

Best regards,
SnusMe Team

Rated 2 out of 5 stars

F*** fedex

Package was sent via fedex, the worst carrier in the world. Because of that order got delayed in customs. Prices are good but nothing in the world is worth dealing with fedex.

25 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your honest feedback. We completely understand your frustration with the shipping delay and are sorry it affected your experience. While FedEx usually provides reliable service for most of our customers, unfortunate mishaps can happen from time to time. We truly appreciate your patience and understanding.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Everything was great

Company was great, customs held up for a bit but let it go fairly quickly

25 February 2026
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Reply from SnusMe.com

Hi,

Thank you for your feedback! We’re pleased to hear you had a good experience overall and that customs released your package without too much delay.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

very good!!!

26 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your review! We’re happy to hear you’re pleased with your experience.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

My first order

As a first purchase order, my experience was very positive.
Very nice website and the purchase procedure very simple.
Precise and timely delivery service.

26 February 2026
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Reply from SnusMe.com

Hi,

Thank you for your review! We’re delighted to hear your first purchase went smoothly and that you found our website easy to use. It’s great to know the delivery met your expectations as well.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Bim Bom candy

You didnt send Bim Bom candies with my last couple orders, but this time you did. I loved the red flavor.
The pouches are great too but this was a given

25 February 2026
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Reply from SnusMe.com

Hi,

Thank you for your feedback! We’re happy to hear you enjoyed the red Bim Bom candies this time and that you’re pleased with the pouches as always. We appreciate your continued support.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Recommended

Easy to order, fast delivery

25 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your feedback! We’re glad the ordering process was simple and that your delivery arrived quickly.

Best regards,
SnusMe Team

Rated 1 out of 5 stars

I was sent the wrong flavor this order

I was sent the wrong flavor this order. 2 orders ago my order was stopped at customs for a month because it was labeled different then what was actually in the box. I am a repeat customer and am grateful but this has not been going well.

25 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for taking the time to share your feedback. I understand from our support team that this issue has now been resolved, and we’re truly sorry for the mix‑up and the earlier customs delay. We appreciate your continued trust despite these setbacks and are working to ensure your future orders go smoothly.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Great from beginning to end

Great from beginning to end

25 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your review! We’re happy to hear everything went smoothly from start to finish.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Fast delivery

24 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your feedback! We’re pleased to know your order arrived quickly.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Great experience

Great experience

24 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your review! We’re glad to hear you had a great experience with us.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Good company first order was really…

Good company first order was really delayed but they refunded it the second order was there fast.

13 October 2025
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for sharing your experience. We’re sorry about the delay with your first order but glad the second one arrived quickly. We appreciate your understanding and continued trust in us.

Best regards,
SnusMe Team

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