Really like the snowshock no Glycerol syrup but unfortunately on my first order they sent out the wrong flavour. I did email to let them know but never heard back. Hopefully future orders will be corr... See more
Company replied
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Really like the snowshock no Glycerol syrup but unfortunately on my first order they sent out the wrong flavour. I did email to let them know but never heard back. Hopefully future orders will be corr... See more
Company replied
Alan @ Snowshock been brilliant past two days as my machine wasn’t freezing and he sent us new parts and also helped us to put it on via video call. Machine wasn’t freezing off since last year and now... See more
Company replied
What an excellent company to deal with, helped through all the installation process and sorted issues on the spot Alan the technician is a great asset, really helpful
Company replied
Snow Shock is a fantastic company. Their unique slush flavor keeps customers coming back. I've been with them for 15 years across two stores. The slush is always top-notch. They provide helpful videos... See more
Company replied
Slush Machines, Slush Syrups and Slush Supplies from SnowShock, UK Wide suppliers of premium slush products. Call us today to order on 0330 053 6132.
Unit 2, Whitehouse Road Industrial Estate, Whitehouse Road, NE15 6LN, Newcastle upon Tyne, United Kingdom
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Verry good company to supply . Delivered on time with no fuss at all 10 star company

Reply from SnowShock
Fast delivery had to give the delivery driver a slushi to revive him.

Reply from SnowShock
Prompt efficient service very friendly and helpful also really good prices would recommend snowshock

Reply from SnowShock
Very happy with the biodegradable straws. Great value for.money. would.have liked communication to.indicate when the order could be expected. Would deal with again.
I put my order in & within a few days my order is delivered.
Snowshock are an excellent company, I will never run out of stock as ordering is simple & it gets to my shop quickly.

Reply from SnowShock

Reply from SnowShock
Delivery commitment not met , next day delivery came after 7 days and been told lost in Post but don’t provide a tracking number so they not being honest , and if there is problem with the machine you can’t talk to anyone just keep going back and forward with text message service, take hours or sometime whole day to get 1 single reply
Terrible won’t buy there machine again ….

Reply from SnowShock

Reply from SnowShock
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