Really like the snowshock no Glycerol syrup but unfortunately on my first order they sent out the wrong flavour. I did email to let them know but never heard back. Hopefully future orders will be corr... See more
Company replied
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Alan @ Snowshock been brilliant past two days as my machine wasn’t freezing and he sent us new parts and also helped us to put it on via video call. Machine wasn’t freezing off since last year and now... See more
Company replied
What an excellent company to deal with, helped through all the installation process and sorted issues on the spot Alan the technician is a great asset, really helpful
Company replied
Snow Shock is a fantastic company. Their unique slush flavor keeps customers coming back. I've been with them for 15 years across two stores. The slush is always top-notch. They provide helpful videos... See more
Company replied
Company details
- Catering Food and Drink Supplier
- Beverage Distributor
- Food Manufacturer
- Restaurant Supply Store
- Warehouse
Written by the company
Slush Machines, Slush Syrups and Slush Supplies from SnowShock, UK Wide suppliers of premium slush products. Call us today to order on 0330 053 6132.
Contact info
Unit 2, Whitehouse Road Industrial Estate, Whitehouse Road, NE15 6LN, Newcastle upon Tyne, United Kingdom
- 03300536132
- trustpilot@snowshock.co.uk
- snowshock.com
4.4
Excellent
191 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent and fast communication and…
Excellent and fast communication and speedy delivery.
21 April 2026
Easy to order and nice products 🙏
21 April 2026
Not worth for price
24 April 2026
Quality product and great service
Quality product and great service
Have been a customer for over ten years very happy
21 April 2026
Reply from SnowShock
Thank you Neil, we really appreciate the endorsement. Have a great day.
Can’t recommended snowshock enough
Can’t recommended snowshock enough, exceptional customer service, especially from Alan who was very helpful!
17 April 2026
Unprompted review
Reply from SnowShock
Thanks - if you're happy - we're happy. Have a lovely day
Slush machine reviews
What an excellent company to deal with, helped through all the installation process and sorted issues on the spot
Alan the technician is a great asset, really helpful
16 April 2026
Unprompted review
Reply from SnowShock
Hey, we are so pleased and Alan's getting a Big Head! Thanks, have a great day.
Easy web site to use
Easy web site to use
Very helpful contacting regarding order availability
26 March 2026
Reply from SnowShock
Hi Karen, glad you enjoyed your experience, thanks for the review 😁
Give it a try
Always well wrapped up so no leakages, the syrup made into slushie or milkshake is absolutely beautiful 10/10
24 March 2026
Unprompted review
Reply from SnowShock
Thanks for the feedback and the 10/10 we appreciate it.
Really like the snowshock no Glycerol…
Really like the snowshock no Glycerol syrup but unfortunately on my first order they sent out the wrong flavour. I did email to let them know but never heard back. Hopefully future orders will be correct.
10 March 2026
Reply from SnowShock
Good Morning T Green,
Sorry to hear this! I have checked the system & asked the sales team to check for any report of this and we cannot see your email. We would love to rectify this for you. Please call 0330 053 6132 and give reference TRUST JOE.
I was pleasantly astonished by how…
I was pleasantly astonished by how tasty my meal was, and I am sure to order from here again soon.
24 December 2025
Unprompted review
Superb service and perfect right…
Superb service and perfect right guidance,, Competitively priced goods and quick delivery.
Happy with everything from start to finish ❤️❤️❤️
2 May 2025
Unprompted review
Reply from SnowShock
Thank you Isabel, we are so please to receive your comments. Have a great day, happy slushing!
Yet again fantastic service from Alan
Yet again fantastic service from Alan.
It was time to get the machine out again & Alan was great in advising on how best to ready the machine for the sun season. Had a few issues with leakage which Alan quickly diagnosed and sent out next day some seals and motor that was needed.
Exceptional service when needed!
Thanks Alan
3 April 2025
Unprompted review
Reply from SnowShock
Hey, thanks. It's great to hear one of our exceptional staff giving exceptional service. We're here for you should you need us anytime, have a great day :-)
Excellent service
Excellent service. Fixed the machine right on time and friendly staff
24 March 2025
Unprompted review
Reply from SnowShock
Wonderful, we're happy to help anytime.
Excellent service
Excellent service picked up repaired and re delivered within 4 days full costings provided no hidden extras fabulous service thanks for the swift support
20 March 2025
Unprompted review
Reply from SnowShock
Great, we are so happy you could rate our service so highly, we appreciate the feedback.
Reply from SnowShock
Love it! Thank you.
Alan @ Snowshock been brilliant past…
Alan @ Snowshock been brilliant past two days as my machine wasn’t freezing and he sent us new parts and also helped us to put it on via video call. Machine wasn’t freezing off since last year and now it’s working perfectly so thank you very much Alan.
11 March 2025
Unprompted review
Reply from SnowShock
Thats great news! Anytime we can be of help, you know where we are.
First Class Company
Have dealt with this Company for a while and the service has always been first class. Recently had a problem and Alan dealt with this quickly and efficiently. Thank you.
6 February 2025
Unprompted review
Reply from SnowShock
Hey, thanks for the review, you make us feel so proud.
The delicious flavors of my meal were a…
The delicious flavors of my meal were a pleasant surprise, and I will definitely be ordering from here again in the future.
Absolutely lovely... Would’ve got five stars if they came with a pouring nozzle & measurer
1 October 2024
Unprompted review
Reply from SnowShock
Thanks very much.
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