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Rated 1 out of 5 stars

Broker side hy 0 retting se kam 09/3/26 ek shoes order kya tha 16/3 ko delivery tha par 16 se 18 hua 18 se 22 se 30/3 aur aaj mera order snapdeal ne cancel kya koi msg nhi koi call nhi

Company replied

Rated 1 out of 5 stars

This is the worst platform...i ordered a book and they haven't given my book yet.There customer helpline number is also unreachable,the site of customer helpline is also not loading.On asking the deli... See more

Company replied

Rated 1 out of 5 stars

Firstly, they described 2 quantity on the order page but delivered only 1 and also changed the quantity on the order page. Secondly, the delivery happened at 10:30 PM that's also unprofessional... See more

Company replied

Rated 4 out of 5 stars

I have purchased a article and that is not as good.so i decided and raised request they accepted. They allotted a courier named shallow fax their target from 11/8/23. But they reconsidered for more d... See more

Company replied

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2.2

Poor

TrustScore 2 out of 5

386 reviews

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Replied to 95% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Fraud be careful

They are frauds and they come to ur door with the parcel asking for otp which u never get. And thats how ur paid money is gone ... they blame u for entering wrong number when u don't give them an otp which is not true when u ask them what's my number ? They said don't know it has to been automatically inside. Bunch of theifs may this app get it's justice soon.

2 September 2024
Unprompted review
Snapdeal logo

Reply from Snapdeal

Hi Imane! We sincerely apologize for the inconvenience you had to face. We've escalated your concern & will ensure this is resolved on priority.

Thanks,
Team Snapdeal

Rated 1 out of 5 stars

Pathetic product and no return policy

Pathetic product and no return policy. No page found for return. I WILL NEVER ORDER ANYTHING FROM THIS PLATFORM.

16 August 2024
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Imran,

We sincerely apologize for the inconvenience you had to face. Please email us your order details at care_yt@snapdeal.com so that we can resolve your concern on priority.

Thanks,
Team Snapdeal

Rated 1 out of 5 stars

Snapdeal will Snap ur Payment and not deliver

This is a fraud company.Takes the order and payment, promises delivery but never delivers. There is actually no intend to deliver the product. Don't buy from this App

8 August 2024
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Bernard,

So sorry for the trouble. This is certainly not what we want our customers to experience. Rest assured, we've escalated your concern & will ensure this is resolved on priority.

Thanks,
Team Snapdeal

Rated 1 out of 5 stars

Worst experience ever,

Worst experience ever,
I ordered a product but it didn’t fit so I made an exchange. The person came took the product and went.Then I got a call from snapdeal that your order will not be able to return and your return request is cancelled but already a guy came 2 days ago and picked the product up and now the person on the call is denying to refund. So I don’t have the product and my money too. This is my second time bad experience. I recommend all the buyers to think twice before ordering from this worst app.

27 June 2024
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Pintu,

Apologies for the experience you have been through. Please share your order details at care_yt@snapdeal.com and we'll get this checked right away and ensure this is sorted out on priority.

Thanks,
Team Snapdeal

Rated 1 out of 5 stars

I m ordering on snapdeal I have no any…

I m ordering on snapdeal I have no any issues with them only my request is that don't make my delivery from shadowfax because I don't want yo get me any order by them the same I wrote flipkart and Amazon also either they have that agent or not but I shared this thing with them because I have been a witnessed of their I had work that worked that fraud company they had cheated my in my salary if I get any delivery by this madarchod shadowfax company any delivery on the spot I cancelled the order from doorstep because I don't want to make them earn from my side if u are deliver by shadow fax I won't place any order because shadow fax is fraud company in food deliver and every where but I instruct to make them cancel as a partner because of that company your company name malign

6 May 2024
Unprompted review
Rated 1 out of 5 stars

Order Id 58441926381

Order Id 58441926381. 27-02-2024

I ordered this product on 17/2/24 and it was of 100ml×2
But I received only a bottle of 100ml,
When I opened it and at the same time I called for the same that instead of 2 bottles of 100ml each I have received only one bottle of 100ml..

The pickup has been intended..

But the courier company (person) is such an S... ones as they themselves mentioned on behalf of me that I denied to return the product before I received the new order...
No one called me, neither no one visited my house...

It is such a bore to wait for using my product for such a long..

I request Snapdeal to please do something for keeping his repo maintained in regarding this matter..

Thank You
Mineet
0-98290-64051

17 February 2024
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Mineet,

So sorry for the trouble. This is certainly not what we want our customers to experience. Rest assured, we've escalated your concern & will ensure this is resolved on priority.

Thanks,
Team Snapdeal

Rated 1 out of 5 stars

Taking customer for granted.

With regard to my earlier review on SnapDeal purchase of Red Bricks Mosquito Lamp, it was for the second time after return n replacement again a wrong product is sent as earlier it was sent again as Maxx Power Saving Plug. Again communicating and complaining about wrong product sent for the second time, the product was picked up for refund. Now it's more than a month since Jan 18th and the refund is yet to be recieved. Dealing online is no more a guarantee, it's a luck if u get the right product. I stopped online activity totally.

11 February 2024
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Ganesh,

We sincerely apologize for the inconvenience you had to face. We've escalated your concern & will ensure this is resolved on priority.

Thanks,
Team Snapdeal

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