Smokea’s selection gives me the kid-in-a-candy-store feeling every time. My water pipe got here in four days bubble-wrapped like a VIP, and it hits like a dream. They shorted me one packet of Raw Blac... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The design on the cans changed, therefore I wasn’t sure that I received the same product that I ordered. The product was in fact the same by the nutrition facts although I see that instead of being ca... See more
Solid go-to for glass and papers. Usually ships quick—last order was at my door in three days—but one piece had a tiny chip. Customer service swapped it fast, so I’d still recommend them. Good prices,... See more
Company replied
Everything I've ordered here has gotten to me fine within about a week each time. All of the products have been great except for two recent ones, but other than those I love the options and prices her... See more
Company replied
Company details
Written by the company
Smokea is the world's best online head shop featuring a wide selection of glass pipes, bongs, rigs, vaporizers and other smoking accessories. Offering free shipping to the USA, SMOKEA® rewards, hassle free returns, outstanding customer support and the ...
Contact info
1051 Liberty Industrial Dr, 63366, O Fallon, United States
- support@smokea.com
- smokea.com
4.1
Great
698 reviews
Replied to 95% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's a really good app and I just…
It's a really good app and I just really like ordering from their fast service. Good quality
12 October 2025
Reply from SMOKEA
We appreciate the kind words! Glad you’re enjoying the quality and fast service. Thanks for your support — we hope to see you back soon.
Reply from SMOKEA
Thank you for the great review! We’re happy to hear you’re pleased with the quality and quick shipping. We truly appreciate your business and look forward to your next order.
Reply from SMOKEA
Thank you for the 5 stars! We’re glad your order arrived quickly and appreciate you choosing SMOKEA. We look forward to serving you again soon.
Have not received my order what's going…
Have not received my order what's going on supposed to be here on 17 th
10 October 2025
Reply from SMOKEA
We understand how frustrating delays can be. Your order was shipped on time in accordance with our Shipping Policy, but carrier tracking shows it experienced a two-business-day delay with USPS that was outside of our control.
We appreciate your patience and recommend checking the latest tracking updates for the most accurate delivery estimate. If you need any further assistance, our support team is happy to help.
Comes in clutch and fast delivery great…
Comes in clutch and fast delivery great products
11 October 2025
Reply from SMOKEA
Thank you for the awesome review! We’re glad we could come through with fast delivery and great products. We truly appreciate your support and hope to serve you again soon.
Reply from SMOKEA
We appreciate the 5 stars! So glad you’re enjoying the products. Thanks for choosing SMOKEA — we look forward to your next order.
I'm still waiting for my order
11 October 2025
Reply from SMOKEA
According to the tracking information, your order was delivered within the 2–7 business day shipping window selected at checkout. If you’re not seeing the package, please check with household members or neighbors and around your delivery area.
If you still can’t locate it, please reach out to our support team with your order number and we’ll be happy to help look into it further.
Reply from SMOKEA
Thank you for the great review! We’re glad you’re happy with the selection and our turnaround time. We truly appreciate your support and look forward to serving you again.
Reply from SMOKEA
We appreciate the love! Thank you for the kind words and for choosing us. We’re glad you’re enjoying the products and experience.
Reply from SMOKEA
Thank you for the feedback! We’re happy to hear you’re pleased with both the product and the price. We appreciate your business and hope to see you back soon.
Reply from SMOKEA
Thanks for your feedback! We’re glad you’re happy with your purchase and appreciate you taking the time to leave a review. We hope to serve you again soon.
Excellent product!
3 October 2025
Reply from SMOKEA
Thank you for the awesome review! We’re happy to hear you’re enjoying the product and truly appreciate your support.
Great service. Love the products.Arrives in 3 days.
Honest, safe responsible group.
Love their communication. Everything is on time, and followed up.
9 October 2025
Reply from SMOKEA
We really appreciate your thoughtful review. It means a lot to hear that you value our communication and timely delivery. Thank you for your support and we look forward to your next order!
Reply from SMOKEA
Thank you so much for the kind words! We’re glad everything arrived in a timely manner and that you’re happy with your purchase. We truly appreciate your support.
I do like your product and delivery…
I do like your product and delivery service, None can compare!!
9 October 2025
Reply from SMOKEA
We really appreciate your feedback! It means a lot to hear that you’re happy with both our products and delivery service. Thank you for choosing us and for taking the time to leave a review.
I want a refund an send this back it…
I want a refund an send this back it aint worth nothing dont do nothing
8 October 2025
Reply from SMOKEA
We’re sorry to hear you’re not satisfied with your purchase. As outlined in our Shipping & Returns Policy, consumable items are considered final sale and are not eligible for return once shipped.
If you believe there is an issue with the product itself, please reach out to our customer service team directly with your order number and details so we can review the situation. We’re always happy to look into concerns and make sure everything was handled properly.
Fast shipping nobody has Vibes Cones in Phoenix AZ!
Fast shipping and nobody in my area has Vibes Hemp Cones so I’m so glad I found your website thanks!
8 October 2025
Reply from SMOKEA
We’re so glad you found us! Thank you for the kind words and for choosing us for your Vibes Hemp Cones. We appreciate your support and look forward to serving you again.
My purchase was a gift for someone
My purchase was a gift for someone, and he was very pleased with the pipe.
Also, I appreciated the tracking information.
30 September 2025
Reply from SMOKEA
Thank you so much! We’re happy to hear the gift was well received and that the tracking updates were helpful. We appreciate your business and hope to assist you again soon.
Reply from SMOKEA
Thank you so much for the great review! We’re glad your order arrived quickly and that you’re happy with the product. We truly appreciate your support.
Sure good tabacco
7 October 2025
Reply from SMOKEA
Thanks for the feedback! We’re happy to hear you enjoyed your purchase and appreciate you taking the time to leave a review.
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