Always easy (too easy!!) online shopping and very fast international shipping. I find the website responsive and easy to navigate, with plenty of images of items. Shipping is expensive, but Australia... See more
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See what reviewers are saying
Ordered new Barbour Steve McQeen 9665 jacket for my son's belated Christmas present on a Sunday evening, chose standard delivery & jacket with us a couple of days later. Received confirmation order e-... See more
I spent a long time on the web trying to find a company that shipped the particular watch I wanted to Ireland. Finally found yours & it was very easy to purchase & complete the transaction I mu... See more
I ordered a Barbour jacket Friday afternoon, and the jacket arrived in Denmark Monday at noon. I could se that the jacket was dispatched just about one hour after I ordered! That is just quality s... See more
Company details
Information provided by various external sources
Smith and Morris Retail Ltd is a leading, award winning and independently owned Barbour supplier. We are proud to offer Barbour products online to our customers in the UK and Ireland.
Contact info
The Old School, Stone Road, ST5 5EG, Newcastle, United Kingdom
- 0844 844 8998
- customer.services@smithandmorris.co.uk
- smithandmorris.co.uk
5.0
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Barbour quality
Terrific quality of Merino wool..beautifully crafted jumper.
Barbour Kirktown Half Button Jumper
23 February 2015
Unprompted review
Just as I expected!
Thank you for making buying my mother's birthday present so easy! A good choice of quality items and prompt arrival. I will certainly return to your website and I thoroughly recommend your company.
23 February 2015
Unprompted review
couldn't ask for better
Fast delivery, item in perfect condition. Well pecked. Great company.
23 February 2015
Unprompted review
Barbour jacket
Excellent, speedy service, will definitely visit your website again.
23 February 2015
Unprompted review
Excellent Service and quality of item purchased. Very happy!!
Thank you for your professionality and service.
23 February 2015
Unprompted review
Excellent service!
Besides efficiency and speed, what I liked most was their concern to protect the security of the customer.
23 February 2015
Unprompted review
Barbour jeans
Ordered jeans for next day delivery came on time very happy.
22 February 2015
Unprompted review
Quick response and excellent service
When I returned an item for a different size I received a thoughtful email which ensured that I received the right item. From posting the return to receiving the replacement took just 3 days. I was very impressed all round.
22 February 2015
Unprompted review
Everything was PERFECT
Very nice Barbour product.
Quick delivery.
Everything went perfect.
Many thanks
22 February 2015
Unprompted review
Great product, good company
The product was great (Orange Barbour jumper), and was dispatched very quickly. The only gripe is that you have to pay postage to return products - only £2 which you can buy in advance but ideally would be free. I bought the £2 return voucher in case but in the end the jumped fitted my husband perfectly!
22 February 2015
Unprompted review
Good service with no quibbles
I ordered a jacket that was to small, returned it and got the right size in a couple of days. No fuss. Helpful service. Thanks.
21 February 2015
Unprompted review
Flat cap purchase
First time ordering with this company and very pleased with excellent service. Thank you and well done
20 February 2015
Unprompted review
Excellent service overall.
Returning an item is a doddle and quick turnaround
20 February 2015
Unprompted review
barbour jacket
Excellent value jacket, excellent service and fast efficient delivery. I would highly recommend shopping with smith and Morris in the future, many thanks
20 February 2015
Unprompted review
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