Smiler Reviews 

7,433
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,039 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and professional photographers who make everyone feel completely comfortable and relaxed during the photo shoots. People also love the incredibly beautiful locations chosen for these sessions, resulting in stunning, high quality, and truly memorable pictures that capture the essence of their trips. Some reviewers were not happy with the final photo outcomes, mentioning frustrating issues like poor camera angles, closed eyes, or unexpected results. A few consumers also noted occasional communication troubles, scheduling delays, or minor logistical hiccups regarding the designated meeting spots.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting photographers who are... See more

User experience

People report positive experiences with user experience, highlighting how photographers make them feel... See more

Location

Reviewers highlight positive aspects of location, frequently praising how photographers choose stunning spots... See more

Product

Consumers find product to be filled with absolute delight, noting that the final results are stunning and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with stunning and amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Francesco was great! We are not the most photogenic people but he gave us good direction and the pictures turned out great! It’s amazing how he situated us to not get many people in the background e... See more

Rated 5 out of 5 stars

Filippo was fantastic! We did high school graduation photos for a friend group, he was great! He led the boys around Venice capturing solo shots & group photos around iconic Venice attractions. The bo... See more

Rated 5 out of 5 stars

Shaqayeq was our photographer and made us feel comfortable right away. She knew all the great vantage points and efficiently worked through all the photo combinations we wanted. She was fun and helpfu... See more

Rated 5 out of 5 stars

We loved everything about our family family photoshoot. First, Silviu, our photographer, was very friendly and approachable. He has a nice way of making us, especially my kids, feel comfortable. Secon... See more


Company details

  1. Photography Service

Written by the company

Memorable experiences deserve to be captured in high quality – we make it happen. Discover professional photoshoots in the world's most iconic and unique picturesque locations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(7,433)

1,062 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mohammed was exceptional

Mohammed was exceptional; he made us feel at ease and took the time to explain the poses despite our limited English. Thank you so much, the photos are incredible.

10 June 2026
Rated 5 out of 5 stars

Absolute miracle worker! Picturesque, timeless memories.

Shaggy is an absolute miracle worker! We booked a session at the Trevi Fountain, a spot notorious for shoulder-to-shoulder crowds, and she effortlessly made it look like we had the entire place completely to ourselves. Her ability to find the perfect angles and frame out the chaos is unmatched.

She is incredibly efficient and highly professional, delivering top-tier results without taking precious time out of your travel schedule. Shaggy captured our last time in Rome perfectly, turning it into priceless, timeless memories we will cherish forever. Worth every single cent!

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful memories captured perfectly

Morris Shamah is an amazing photographer! He was professional, friendly, and made us feel comfortable from the moment we met. He went above and beyond by spending extra time with us and even providing additional photos. The pictures from our London shoot turned out beautifully. Highly recommend Morris.

7 June 2026
Rated 5 out of 5 stars

Amazing photographer & final photo products!

Jiayi was an amazing photographer, and we couldn't be happier with our experience!

My partner and I are both a little camera-shy and don't take many photos of ourselves but Jiayi made us feel comfortable from the start. She guided us through poses with confidence and we really enjoyed the process.

She captured an incredible variety of photos in creative locations and made the most of every minute of our session. The photos exceeded our expectations. Even as people who usually don't love seeing ourselves in pictures, we ended up with so many images that we genuinely love and can't wait to display in our home.

We highly recommend Jiayi to anyone looking to make a New York City trip, family gathering, or special celebration memorable!

8 June 2026
Rated 5 out of 5 stars

Francesco was great!

Francesco was great! We are not the most photogenic people but he gave us good direction and the pictures turned out great! It’s amazing how he situated us to not get many people in the background even in busy areas. We used several locations and got many different angles of the colosseum. Would highly recommend Francesco!

30 May 2026

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