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Smiler Reviews 7,124

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, patience, and professionalism, highlighting their talent in capturing beautiful and natural photos. Many people appreciate the photographers' ability to make them feel comfortable, even those who are usually shy, and their skill in suggesting poses and locations. The overall service is frequently described as excellent, with consumers noting the efficiency and ease of their experience. However, some customers also noted issues with punctuality, with photographers arriving late and making the session feel rushed. A few other people also felt that the photographer lacked direction for poses and did not seem genuinely interested in the photoshoot, leading to dissatisfaction with the quality of the photos and the chosen location.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the photographers... See more

User experience

Reviewers mention positive feedback about user experience. Many customers highlight the photographers'... See more

Location

People report positive experiences with location. Many customers praise photographers for knowing exactly... See more

Quality

Users describe positive interactions with quality. Many customers were thrilled with the final photos, often... See more

Service

Customers had positive experiences with service. Many reviewers praised the photographers for their skill,... See more

Based on these reviews

Rated 5 out of 5 stars

The whole experience was fantastic. Our photographer, Silvia, was incredible. She was extremely friendly and thought of lots of great poses/locations during our shoot. The edited photos were sent to u... See more

Rated 5 out of 5 stars

Our photographer Quentin was amazing! He was a joy to be around and made taking pictures so comfortable and this is coming from a couple who are usually shy around new people especially in another cou... See more

Rated 5 out of 5 stars

We booked Eiffel Photography through tiqets and our photographer was Vera. From the moment we met her, she was very friendly and patient. Her photography skills are very well established in the outcom... See more

Rated 5 out of 5 stars

Nima was really patient and friendly, taking pictures with toddler is not a easy task. But she was very patient and helpful. She showed the output directly after taking the photos, to see whether we a... See more


Company details

  1. Photography Service

Written by the company

Memorable experiences deserve to be captured in high quality – we make it happen. Discover professional photoshoots in the world's most iconic and unique picturesque locations.

Handpicked High Quality Local Photographers

Written by the company

Only the Best Local Photographers
Photographers are selected based on their photography quality and social skills in every city around the world where Smiler is active,
Quick delivery in a secure gallery link within 48 hours
As a Smiler customer, you can expect every photographer to deliver their photos within 48 hours after the shoot. You will receive an SMS and Email with a personal link to a digital beautiful looking photo gallery.
More than 450,000 photoshoots delivered
Smiler is active in more than 150 locations around the world and served more than 450,000 customers.

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
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1-star

Replied to 72% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

photographer Vishwajeet

Our photographer Vishwajeet was excellent. We booked an hour session for our family of four and he was wonderful about getting family, couple and solo photos. We visited 4 locations all with great views of the Eiffel Tower. He was very helpful with posing and attention to detail. We received our gallery fast. Looking forward to downloading them once we are home.

23 April 2026
Rated 5 out of 5 stars

If you’re looking for an amazing…

If you’re looking for an amazing photographer in Rome, I truly can’t recommend her enough 🤍
From the very beginning, she was incredibly warm and friendly, which made me feel completely comfortable in front of the camera. The whole experience felt so natural and enjoyable. She has a great eye for detail and really knows how to capture the best moments.
The lighting, angles, and editing were all absolutely on point—everything looked so professional 👌🏻
What I loved the most is that it wasn’t just a photoshoot, it was a beautiful experience overall. And the final results honestly exceeded my expectations 😍
If you want your memories in Rome to be captured perfectly, she is definitely the right choice

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Kouss is an amazing photographer!

Kouss is an amazing photographer in Paris. He made our photoshoot easy, fun, and very interactive from start to finish. He speaks English very well, which made communication smooth and comfortable. He gave great direction throughout the session, always telling us exactly what to do to get the best shots.

What really stood out was his knowledge of Paris—he knew the best locations to go to with fewer people, which made the experience even better and more relaxed. This was the perfect way to start our day in Paris.

Thank you, Kouss, for such a wonderful experience and beautiful memories. Highly recommended!

24 April 2026
Rated 5 out of 5 stars

Amazing

The photos are absolutely incredible. George is a professional. It was the first time we had a session, we were nervous and we didn't know how to pose, Despite that he was patient and was giving us ideas the whole time, the wind wasn't in our favor either, and still the result is magnificent, thank you!!

22 April 2026
Rated 5 out of 5 stars

Superb work!

We enjoyed our photos! Romain was really professional, patient and kind. Communication was smooth. He understands and replies in perfect English, without the thick French accent. He didn’t rush us; I felt like we had him for a lot of time more than what we booked for. We even had a selfie with him at the end! Thank you and keep up the good work!

18 April 2026
Rated 5 out of 5 stars

Exceptional Photographer in Paris

We had an amazing experience with George in Paris. He is incredibly professional, easy to work with, and clearly passionate about what he does. From the moment we started, he made us feel comfortable and natural in front of the camera.

When we received the photos, we genuinely fell in love with every single one. He captured not just the moments, but the emotions and atmosphere so beautifully. The quality, angles, and attention to detail were outstanding.

If we return to Paris in the future, we would absolutely contact George again without hesitation. Highly recommended for anyone looking to capture special memories in the city.

21 April 2026
Rated 5 out of 5 stars

Excellent

Fatima is the best, It was an amazing experience and I really love her job. And I even bought the extra photo.

16 April 2026
Rated 5 out of 5 stars

Beautiful family photos and a lovely experience

We had a really wonderful photo shoot with Samira as a family of five, and we felt comfortable from the very beginning. She approached each of us individually and took her time, which resulted in beautiful, natural photos in many different family combinations.

What we especially appreciated was how many creative ideas she brought to the session and how well she chose beautiful locations for the photos. You could immediately tell that she is very experienced, knows exactly what she is doing, and has a great eye for special moments.

Since none of us are experienced with photo shoots, it was especially important for us to feel relaxed and at ease — and that is exactly what Samira made possible. With her warm, friendly, and open manner, she took away any nervousness and guided us wonderfully without anything ever feeling forced or unnatural. The whole session felt easy, pleasant, and was actually a lot of fun for all of us as a family.

In the end, the photos turned out absolutely beautiful — very natural, yet still special. We would definitely recommend Samira and would happily do another photo shoot with her anytime.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

My photoshoot with Giacomo

My photoshoot with Giacomo was fantastic! He took great patience with me and also suggested many poses that gave me a wonderful set of pictures. This gave me a great start to a wonderful tour of Australia. Thank you so much.

17 April 2026
Rated 5 out of 5 stars

Great photos

We got some great photos at a great price. Photographer was very communicative and friendly and helped us pose in a way to get spectacular photos. It was all easy and fun.

19 April 2026

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